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Really Great Toys - Details
For questions regarding products, order delivery, or returns, please contact Really Great Toys Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About Really Great Toys
Our history begins back in 1948 when founder Kay Parish opened a tiny one room doll repair shop. Over the next 60 years, with help from 2nd, third and 4th generation family members, that tiny showroom has expanded into a full city block and evolved into an immense wonderland of specialty toys and dolls. We also house a complete Teacher Store (The Parent Teacher Resource Center) as well as a showroom dedicated to the local sale of outdoor wooden play sets and trampolines! Our store, known as a metro-detroit "destination location" for decades, was named "Best Toy Store" in the Detroit Free Press Mom's Approved Awards in August of 2010.
In 2004, we set our sites on the internet, with the creation of our website ReallyGreatToys. We believed that the same business practices, that have distinguished our parent company from a host of competitors for a half century, would be equally appealing to a national audience. ReallyGreatToys.com has been a big success with our customer service proving to be among the best in the industry. Our online business has caused us to expand even further with a couple of offsite warehouses, but our fulfillment and customer service are still done right out of our family owned and operated Metro-Detroit Toy Store.
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Really Great Toys Special Shipping Information
Special Shipping Information : iPlay Little Builder Tool belt
Total Shipping Cost for This Item Standard Continental US PO Box $0.00 Continental US Street $0.00 APO/FPO Street $0.00 APO/FPO PO Box $0.00
Really Great Toys Shipping Rates
Thank you for visiting our store! Please see our table below for our Shipping Rates.
Listed below are shipping details for Really Great Toys, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping Rates for all products (excluding Books, Music, Video and DVD) All Regions Continental US Continental US Street · Standard · (3 - 5 business days) Per Shipment Bands Shipment Rate $0.00 to $4.99 $2.99 $5.00 to $6.99 $3.49 $7.00 to $8.99 $3.99 $9.00 to $10.99 $4.49 $11.00 to $19.99 $5.99 $20.00 to $29.99 $6.49 $30.00 to $39.99 $6.99 $40.00 to $49.99 $7.49 $50.00 to $59.99 $7.99 $60.00 to $74.99 $8.49 $75.00 to Up $9.99 Continental US PO Box · Standard · (3 - 5 business days) Per Shipment Bands Shipment Rate $0.00 to $4.99 $2.99 $5.00 to $6.99 $3.49 $7.00 to $8.99 $3.99 $9.00 to $10.99 $4.49 $11.00 to $19.99 $5.99 $20.00 to $29.99 $6.49 $30.00 to $39.99 $6.99 $40.00 to $49.99 $7.49 $50.00 to $59.99 $7.99 $60.00 to $74.99 $8.49 $75.00 to Up $9.99 Continental US Street · Expedited · (1 - 3 business days) Per Shipment Bands Shipment Rate $0.00 to Up $10.99 Continental US Street · Two-Day · (2 business days) Per Shipment Bands Shipment Rate $0.00 to $19.99 $17.00 $20.00 to $49.99 $25.00 $50.00 to $89.99 $30.00 $90.00 to $129.99 $35.00 $130.00 to Up $40.00 Continental US Street · One-Day · (24 hours) Per Shipment Bands Shipment Rate $0.00 to $5.99 $25.00 $6.00 to $12.99 $30.00 $13.00 to $49.99 $40.00 $50.00 to $89.99 $55.00 $90.00 to $130.00 $70.00 $130.01 to Up $80.00
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
ReallyGreatToys Shipping Policies
When purchasing from ReallyGreatToys on Amazon.com, you have two different shipping methods from which to choose: Standard and Expedited.
Orders that select standard shipping will ship either via Fed Ex Ground or USPS Priority Mail. or First Class Mail. We will choose the shipping method for these orders at our discretion. Orders shipping to P.O Boxes or Military Addresses will always ship via USPS.
While the charge for each is displayed during checkout, the chart below outlines the estimated delivery times for an order. The actual delivery time varies depending on the time of day your order is placed, your shipping destination, and the shipping method you choose. Please refer to the chart below as a general guideline for delivery times:
Purchased on Amazon.com
Two Day Delivery*
Next Day Delivery*
Orders placed before 8PM EST
(ship the next business day)
2 - 5 business days
2 full business days
1 full business day
Business Days: Please remember that shipping days are based on business days and not weekends or holidays.
*We check several times throughout the afternoon and if we receive an expedited order late in the day, we always do our best to ship it out the same day. However, Amazon often holds orders for several hours before assigning them to us, and thus we don't always receive them in time to ship the same day.
Delivery Exceptions: If ReallyGreatToys is unable to deliver a package within the time frame outlined above, we will contact you regarding this rare exception.
Unexpected Delays: ReallyGreatToys cannot be held accountable for any shipper-related shipping problem, manufacturer shipping related problem, or incorrect information provided during checkout that leads to delayed delivery. As always, if we become aware of delays we will relay this information to you in a timely manner.
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ReallyGreatToys only charges sales tax on orders shipped to the state of Michigan (6% sales tax). If your order is shipped outside of Michigan, you will not be charged sales tax for your order.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
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Returns and Refunds
ReallyGreatToys wants to make sure that you are completely satisfied with your purchase. If you would like to make a return, we offer a 30-day, money-back guarantee on all purchases, excluding shipping and handling charges, provided the toy has not been played with and is in its original packaging. (See below for our policy on damaged or defective items)
HOW TO MAKE A RETURN
Returning a package to us is easy. Just follow these 3 steps!
- Fill out our return form (located on the back of your Packing List)
- Box up the new, unused toy (in its original packaging), along with the Returns Form, in a mail-safe container.
- Mail the package via a traceable method such as DHL, FedEx, UPS or USPS to the following address:
3947 12 Mile Road
Berkley, MI 48072
Upon receipt, we will process your return promptly and send you an email confirmation so you know the credit has been issued. We will also contact you if there are any questions or concerns.
RETURNING A GIFT
Our only option when processing a gift return is to refund the credit card of the original purchaser. We are unable to make exchanges or issue electronic gift cards. Please keep this in mind when returning a gift item.
RETURNING A DAMAGED OR DEFECTIVE ITEM
We always hope that our toys arrive to you in perfect working condition, but sometimes, they just do not operate as expected. When this happens, please contact us immediately at 800-551-7529 x7 or by email using the "contact this seller" link below to discuss the problem. To expedite the process, we ask that you have your order number handy, as well as the details of the problem. Often times, we are able to send out replacement parts or fix the problem; but when we cannot, we will provide you with a pre-paid shipping label for you to use to return the item to us for a replacement or a full refund.
We offer an extended return policy during the holiday season. Any toy purchased after October 15th can be returned until January 31st of the following year. This extension gives you plenty of time to shop prior to the holidays, and plenty of time to return an item after the holiday season.
Contact this seller Phone: (800)551-7529
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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ADD A MESSAGE WHEN YOU ORDER!
Gift Wrap Orders:
When you order one or more items with gift wrap, your gift message will appear on the enclosed packing slip. We include only one personal gift message per order.
Packing List Message:
If you do not have your item gift wrapped, you may still enter a special message that will be printed on the packing list. We include only one message per order.
Some merchants offer gift wrapping for an additional fee. If Really Great Toys offers gift wrapping for an item, it will be noted in the ordering process. In these cases, you will find details of the gift wrap patterns offered and the cost of the service.
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Shipping Service Map
Shipping Service Map
ReallyGreatToys ships out of Berkley, MI. Orders received by 9am generally ship the same business day. Check our service map below for estimated times in transit to your shipping destination via standard shipping services. Note that standard shipping orders will ship either via UPS Ground or USPS Priority Mail. Orders shipping to P.O. Boxes or Military addresses always ship via Priority Mail.