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Frequently Asked QuestionsOrder Processing
Orders received prior to 1:30 PM Eastern Standard Time will be processed within the same business day provided that the goods are in stock and customer identification is verified. After hour, weekend, and Holiday orders will be processed the next business day.
After an order is placed, the customer will receive an order confirmation via email. If there are any discrepancies with your order please contact Watchsavings.com as soon as possible to correct the issue. When the order ships, a shipment tracking number will be provided to the customer via email.
Different Shipping and Billing Addresses
Every address and phone number submitted is subject to verification. We reserve the right to reject any order you place with us, and/or to limit quantities on any order. If we reject your order or are unable to complete your order for any reason, we will attempt to notify you using the e-mail address you have given us with the order. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.
Duty and Shipping
We does not assess duty for an international order and International orders are subject to applicable customs, and import duties and taxes, which are the sole responsibility of the customer. Please contact your local customs office for details. All International Orders over $500.00 will ship via UPS and are subject to UPS Delivery Fees, in addition to all applicable duties and taxes. All APO/FPO addressed packages will ship via USPS.
We will service every brand name watch sold on our website for a period of 1 to 5 years after purchase depending on the watch brand. Watches that have symptoms of abnormally gaining time, losing time, or not keeping proper time will be serviced under our warranty program. Our warranty does not cover external damage to the product. Watchsavings.com does not service watches with any damages resulting from wear to the watch case, crystal/glass, watch bracelet, watch bezel, straps, screws, crown/stem, finishes, clasps/buckles, or any other physical damage to the watch.
Damage that occurs due to having the watch serviced by a third party null and voids the warranty. This limited warranty does not cover any damage if there is evidence of excessive wear and tear, or if used under conditions which exceed the watch manufacturers water resistance guidelines. Consequential and incidental damages are not recoverable under this warranty or any implied warranties.
Watchsavings - Details
For questions regarding products, order delivery, or returns, please contact Watchsavings Customer Service:To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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Watchsavings and its affiliates have been in business since 1985. We stand behind our products with up to a two-year warranty on watches and a 15-day money back guarantee on every item. All of our products are brand new and authentic. Watchsavings guarantees:
- 15-day money-back guarantee
- No restocking fee on all returns
- Watches are brand new, first quality, with all original parts and authentic.
- Watches have the original manufactures serial numbers intact.
- Watches are not: refurbished, factory seconds, or replica products.
- General analog watches have a two-year Watchsavings watch warranty program. A one-year Watchsavings warranty is included with every digital display watch. See our warranty section for details.
Since Watchsavings does not sell our products through the manufacturer pricing guidelines; we cannot give a manufacturer warranty with the product. A manufacturer warranty card may not be issued or may not have an authorized dealer stamp. Every watch sold on our website is serviced through our Watchsavings service center, see our warranty section below for details.
Watchsavings Watch Warranty Details:
We will service every brand name sold on our website from 2 year after purchase, 1 year warranty on all watches with a digital display. Kindly hold on to your receipt and we will warranty the watch for defects covered by the manufacturers.
Watches that have symptoms of gaining time, losing time, or not keeping proper time will be serviced under our warranty program. Our warranty will cover battery replacement for the first 2 months of ownership. Watchsavings is authorized to issue up to a $10 battery replacement credit for watches that are received with a non-working battery. Damage that occurs due to having the watch serviced by a third party null and voids the warranty from Watchsavings.
Our warranty does not cover external damage to the product. Watchsavings does not service watches with any damages resulting from wear to the watch case, crystal/glass, watch bracelet, watch bezel, straps, screws, crown/stem, finishes, clasps/buckles, or any other physical damage to the watch. Please do not include the original manuals or manufacturer packaging with your repair (for Watchsavings cannot guarantee that the packaging will be returned).
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Watchsavings Shipping Rates
Listed below are shipping details for Watchsavings, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping Rates for all products (excluding Books, Music, Video and DVD) All Regions Continental US Alaska and Hawaii US Protectorates APO/FPO Canada Europe Asia Outside US, Eur., CA, Asia Continental US Street · Standard · (3 - 5 business days) Per Shipment Bands Shipment Rate $0.00 to $99.99 $4.99 $100.00 to Up $0.00 Continental US Street · Expedited · (1 - 3 business days) Per Shipment Bands Shipment Rate $0.00 to Up $18.00 Continental US Street · Two-Day · (2 business days) Per Shipment Bands Shipment Rate $0.00 to Up $28.00 Continental US Street · One-Day · (24 hours) Per Shipment Bands Shipment Rate $0.00 to Up $38.00 Alaska and Hawaii Street · Standard · (3 - 7 business days) Per Shipment Bands Shipment Rate $0.00 to $150.00 $10.50 $150.01 to $500.00 $20.50 $500.01 to Up $27.50 US Protectorates Street · Standard · (4 - 8 business days) Per Shipment Bands Shipment Rate $0.00 to $150.00 $10.50 $150.01 to $500.00 $20.50 $500.01 to Up $27.50 APO/FPO Street · Standard · (18 - 32 business days) Per Shipment Bands Shipment Rate $0.00 to $250.00 $6.95 $250.01 to $500.00 $9.95 $500.01 to Up $14.95 Canada · Standard · (5 - 10 business days) Per Shipment Bands Shipment Rate $0.00 to $150.00 $19.50 $150.01 to $500.00 $24.50 $500.01 to $1,500.00 $45.50 $1,500.01 to Up $65.00 Europe · Standard · (10 - 20 business days) Per Shipment Bands Shipment Rate $0.00 to $400.00 $40.50 $400.01 to Up $85.50 Asia · Standard · (10 - 16 business days) Per Shipment Bands Shipment Rate $0.00 to $400.00 $40.50 $400.01 to Up $85.50 Outside US, Eur., CA, Asia · Standard · (10 - 20 business days) Per Shipment Bands Shipment Rate $0.00 to $400.00 $40.50 $400.01 to Up $85.50
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
Watchsavings will pay for FREE Ground shipping for every order over $100 via UPS or USPS depending on the order. Every item shipped out of our warehouse is fully insured by UPS or USPS. Orders being shipped to an APO or FPO address will require the United States Postal Service Shipment (USPS) Option. Delivery time via Ground can range from 1 to 6 business days.
Every item shipped from our warehouse is fully insured using UPS or USPS. You will receive a shipping tracking number via email when your order is shipped from our warehouse. UPS tracking information can also be obtained by contacting UPS at 1-800-PICK-UPS and submit the tracking number for a verbal shipment status. United States Postal Service shipments can be tracked on their website.
* UPS does not deliver to PO Boxes, APO, or FPO addresses. Please select the United States Postal option for APO/FPO addresses.
* Air and ground shipment time frames are in business days only, and exclude weekends and/or holidays.
* Important Notice: As per Amazon policy, we are only able to ship to the address provided by the customer through Amazon. We cannot honor a buyers request to ship orders to an alternate address.
Shipping and Item Problems
If a shipped order was lost or damaged, UPS or USPS must conduct an investigation. Please contact us to initiate a tracer within 10 business days of the item shipping from our warehouse. If the package is not located, UPS and USPS will process a claim for the package. Claims can take two weeks to process. When the carrier claims responsibility for the loss or damage of your shipped item(s), insurance reimbursement will be issued to Watchsavings and a replacement item(s) will be shipped out. If that item(s) is/are no longer available, and a similar item is not wanted, Watchsavings will gladly refund your original payment. If the item received is not what was ordered, please contact us within 5 days of receipt of your order. Product discrepancies notified to Watchsavings after 5 business days may not be honored for replacement.
In the unlikely event of goods received with damaged packaging, such as outer boxes, cases, instructions, manuals, etc., Watchsavings reserves the right to replace the original packaging of products sold herein. We cannot guarantee a replacement of the manufacturers original packaging.
Most International orders are subject to Customs Duty and Tax regulations specified by the designated country, and are the sole responsibility of the customer, You may contact your local customs office for details. All APO/FPO addressed packages will ship via USPS. The average International order takes up to 1 week for delivery. Oversize and/or high value orders may require additional shipping charges.
If an International order is received damaged or not received at all, an insurance claim must be initiated and finalized before customer compensation or product replacement is executed by Watchsavings. If the item is received damaged, please contact us within five business days of delivery to conduct a claim. Please hold onto your shipping box as our insurance company may want to inspect it. If the item is not received at all we are required to wait 45 days after the shipment date to conduct an insurance claim.
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All items shipped within the state of New York ONLY will be charged applicable New York State sales tax. Sales tax is NOT applicable on orders shipped anywhere outside of New York State.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
Watchsavings values the privacy of your personal data.
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Returns and Refunds
15 Day Money Back Guarantee:
Watchsavings.com will gladly accept the return or exchange of new, unused, and undamaged merchandise within 15 days from when your order was shipped from our warehouse. Watchsavings.com does not charge a restocking fee for items that are returned, unless it is a Special Order item. Refunds will be processed in the same manner as the original purchase. We will refund the purchase price of the returned item minus the original shipping cost if the Free Ground Shipping option was selected (usually runs between $12 and $60).
Return Policy Specifications:
Returns or exchanges received by Watchsavings.com after the 15-day period or without a return authorization number will not be accepted. Watches with links removed, as well as watches without all original packaging and manuals will also not be accepted. All original factory tape, plastic protectors and serialized security stickers, must be intact and never removed. Watchsavings.com must receive all returns in the same condition as shipped to the customer, accompanied by a copy of your invoice. Watchsavings.com will not accept any returns that show signs of being used, sized, worn, or items that have been special ordered. You will be contacted prior to shipping if your item is considered a special order.
Select watches sold on Watchsavings.com may be considered a "special order" and subject to a limited return policy. "Special Orders" may be watches that we do not have in our warehouse or watches that we do not have on our website and need to be custom ordered from our distributor. Special ordered watches subject to return policy limitations have a sale price of over $4000, the return of these watches will have restocking fees of 8% and/or final sale policies unless agreed by the Watchsavings.com staff via mail, fax or electronic mail. All returns not accepted by Watchsavings.com will be mailed back to the customer, at the customer's expense, using fully insured UPS Ground shipping (usually $12-60).
Contact this seller Phone: (800) 333-9933
To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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Watchsavings Watch Warranty List
Brand Watch Warranty A. Lagne & Sohne 2 Year Watchsavings Warranty Accutron 2 Year Watchsavings Warranty Adidas 2 Year Watchsavings Warranty Andy Warhol 2 Year Andy Warhol Warranty Appetime 2 Year Appetime Warranty Armani 2 Year Watchsavings Warranty Audemars Piguet 2 Year Watchsavings Warranty Baume & Mercier 2 Year Watchsavings Warranty Bedat 2 Year Watchsavings Warranty Black Dice 2 Year Black Dice Warranty Blancpain 2 Year Watchsavings Warranty Breitling 2 Year Watchsavings Warranty Bulova 2 Year Watchsavings Warranty Bvlgari 2 Year Watchsavings Warranty Casio 1 Year Watchsavings Warranty Cartier 2 Year Watchsavings Warranty Chanel 2 Year Watchsavings Warranty Christian Dior 2 Year Watchsavings Warranty Chopard 2 Year Watchsavings Warranty Citizen 5 Year Watchsavings Warranty Calvin Klein 2 Year Watchsavings Warranty Concord 2 Year Watchsavings Warranty Corum 2 Year Watchsavings Warranty Croton Croton Limited Lifetime Warranty Danish Design 1 Year Watchsavings Warranty Diesel 2 Year Watchsavings Warranty DKNY 2 Year Watchsavings Warranty Dolce & Gabbana 1 Year Watchsavings Warranty Ebel 5 Year Watchsavings Warranty Edox 2 Year Watchsavings Warranty ESQ 2 Year Watchsavings Warranty Fossil 2 Year Watchsavings Warranty Fruitz by Philip Stein 2 Year Watchsavings Warranty Fujitime 1 Year Fujitime Warranty Gevril 2 Year Watchsavings Warranty Girard Perregaux 2 Year Watchsavings Warranty Glashutte 2 Year Watchsavings Warranty Gucci 2 Year Watchsavings Warranty Hamiliton 2 Year Watchsavings Warranty Haurex Italy 2 Year Watchsavings Warranty Hublot 2 Year Watchsavings Warranty H3 Tactical 2 Year H3 Tactical Warranty Ike Milano 2 Year Watchsavings Warranty Invicta 1 Year Invicta Warranty Issey Miyake 2 Year Issey Miyake Warranty IWC 2 Year Watchsavings Warranty J. Springs 1 Year J. Springs Warranty Jacob & Co. 2 Year Watchsavings Warranty Jacques Lemans 2 Year Watchsavings Warranty Jaeger LeCoultre 5 Year Watchsavings Warranty Jill Stuart 2 Year Jill Stuart Warranty Just Bling 1 Year Just Bling Warranty Longines 2 Year Watchsavings Warranty Lucien Piccard Watchsavings Limited Lifetime Warranty Luminox 2 Year Watchsavings Warranty Michael Kors 2 Year Watchsavings Warranty Michele 2 Year Watchsavings Warranty Montres de Luxe 2 Year Montres de Luxe Warranty Nixon 2 Year Watchsavings Warranty Oris 2 Year Watchsavings Warranty Panerai 2 Year Watchsavings Warranty Patek Philippe 2 Year Watchsavings Warranty Philip Stein 2 Year Watchsavings Warranty Piaget 2 Year Watchsavings Warranty Polar 2 Year Watchsavings Warranty Police 2 Year Watchsavings Warranty Pulsar 3 Year Watchsavings Warranty Puma 2 Year Watchsavings Warranty Rado 2 Year Watchsavings Warranty Raymond Weil 2 Year Watchsavings Warranty Rolex 2 Year Watchsavings Warranty Seiko 3 Year Watchsavings Warranty Skagen 2 Year Watchsavings Warranty Suunto 2 Year Watchsavings Warranty Swatch 2 Year Watchsavings Warranty Swiss Legend 5 Year Watchsavings Warranty Swiss Military 2 Year Watchsavings Warranty TAG Heuer 2 Year Watchsavings Warranty Thunderbirds 2 Year Thunderbirds Warranty Timex 1 Year Watchsavings Warranty Time-It 2 Year Time-It Warranty Tissot 2 Year Watchsavings Warranty Tommy Hilfiger 2 Year Watchsavings Warranty ToyWatch 2 Year Watchsavings Warranty Tsumori Chisato 2 Year Tsumori Chisato Warranty TW Steel 2 Year Watchsavings Warranty TX 1 Year Watchsavings Warranty U-Boat 2 Year Watchsavings Warranty Ulysse Nardin 2 Year Watchsavings Warranty Victorinox Swiss Army 3 Year Watchsavings Warranty Wenger Swiss Military 3 Year Wenger Warranty Wittnauer 2 Year Watchsavings Warranty Zenith 3 Year Watchsavings Warranty Zodiac 2 Year Zodiac Warranty