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Orion Telescopes & Binoculars - Details
For questions regarding products, order delivery, or returns, please contact Orion Telescopes & Binoculars Customer Service:To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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About Orion Telescopes & Binoculars
Orion Telescopes & Binoculars is the largest direct-to-consumer brand of quality optics for amateur astronomers and outdoor enthusiasts in North America. Established in 1975, we've built our reputation on providing high-quality products backed by a satisfaction guarantee, competitive prices, and the best customer service and support in the industry.
We've been selling direct since 1975 through our colorful mail-order catalog and, since 1997, via our full online catalog. Unlike web-only storefronts, or department stores that sell optics only seasonally, we're specialists in telescopes and binoculars, it's what we do year-round. We have a highly trained sales and support staff who are knowledgeable about our products and willing and able to help you make an appropriate buying decision, and even assist you after the sale. We're experienced, informed, and, perhaps uncharacteristically in this day and age, available to serve you person-to-person. You can talk to us!
Our large, modern warehouse and efficient warehouse team enable us to ship nearly all orders out the same day from on-hand stock. Orion-brand products come with a 30-day money-back guarantee, the best in the business. Customer satisfaction is not just a clichť at Orion; it's a commitment.
The Orion brand stands for high quality, excellent value, and an unswerving commitment to customer care and service. We continue to develop new and innovative Orion-brand products with the goal of offering amateur astronomers and outdoor enthusiasts the best selection in state-of-the-art optics, at affordable prices.
Located in central California in the Monterey Bay area, we operate Orion retail stores in Cupertino and at our Watsonville headquarters office. Selected Orion products are available at finer astronomical dealers throughout the United States and internationally.
For questions regarding products, order delivery, or returns, please contact Orion Telescopes & Binoculars:
- Phone: (800) 676-1343
For questions about a charge that's been made to your credit card, please contact Amazon.com.
For questions about how to place an order, please visit Amazon.com's Help department.
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Orion Telescopes & Binoculars Shipping Rates
Listed below are shipping details for Orion Telescopes & Binoculars, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping Rates for all products (excluding Books, Music, Video and DVD) All Regions Continental US Alaska and Hawaii Continental US Street · Standard · (3 - 5 business days) Per Shipment Bands Shipment Rate $0.00 to $249.99 $9.95 $250.00 to Up $0.00 Continental US PO Box · Standard · (3 - 5 business days) Per Shipment Bands Shipment Rate $0.00 to $249.99 $9.95 $250.00 to Up $0.00 Continental US Street · Expedited · (1 - 3 business days) Per Shipment Bands Shipment Rate $0.00 to Up $25.90 Alaska and Hawaii Street · Standard · (3 - 7 business days) Per Shipment Bands Shipment Rate $0.00 to Up $22.45 Alaska and Hawaii PO Box · Standard · (3 - 7 business days) Per Shipment Bands Shipment Rate $0.00 to Up $22.45 Alaska and Hawaii Street · Expedited · (1 - 3 business days) Per Shipment Bands Shipment Rate $0.00 to Up $37.90
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
The majority of our orders are shipped via UPS Ground Delivery in the United States. Most in-stock items should arrive on your doorstep 3-7 business days after receipt of your order. If you use the Expedited shipping option, your products should arrive on your doorstep 2-3 business days after receipt of your order. Additional shipping charges may apply for oversize items.Can you ship to a P.O. Box?
Many orders can be shipped through the U.S. Postal Service to a P.O. Box address. However, some of our larger and heavier items cannot be sent to a P.O. Box. If you've provided a P.O. Box address and we are unable to accommodate your request, we will notify you by phone or e-mail.
Can you ship to an APO/FPO address?
We cannot ship orders to APO/FPO addresses.
Does Orion ship internationally?
We do not ship products internationally.
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The taxes charged to your credit card will reflect the applicable state and local sales taxes, and will be calculated when your order is shipped. Orders shipped to California will have all applicable local and state sales taxes added to their total orders, and to shipping charges where appropriate.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
We take the protection and proper use of your personal information seriously. We respect your privacy and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority.
We do not share customer information (including e-mail addresses) outside of our company unless it is necessary to provide you with our products or services (for example, shipping your products to you or notifying you of problems/updates with your order), or we are legally required to do so.
We are happy to provide further details of our privacy policies. For more information, call us at (800) 676-1343.
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Returns and Refunds
You may return merchandise received within the past 30 days that is in new condition.
Securely repackage merchandise in the original packaging including all accessories, hardware, instructions, and warranty cards.
Boxed software which has been opened cannot be returned except for an exact exchange to replace defective software.
Complete the return form printed on the back of the packing list included with your order.
Affix the return-mailing label to the package.
Insure the return for the full-value of the merchandise.
Send your returns to:
Orion Telescopes & Binoculars
89 Hangar Way
Watsonville, CA 95076
We cannot refund your original shipping charges. The returned merchandise will be credited to your credit card.
Thank you. If you have any questions, please call us at (800) 676-1343
To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.