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4.9 stars over the past 12 months
4.9 stars over the past 12 months (21,416 ratings)

Frequently Asked Questions

Order Processing
Orders received prior to 1:30 PM Eastern Standard Time will be processed within the same business day provided that the goods are in stock and customer identification is verified. After hour, weekend, and Holiday orders will be processed the next business day.

After an order is placed, the customer will receive an order confirmation via email. If there are any discrepancies with your order please contact Jomashop as soon as possible to correct the issue. When the order ships, a shipment tracking number will be provided to the customer via email.

Different Shipping and Billing Addresses
Jomashop recommends that billing and shipping addresses should be identical whenever possible. Every address and phone number submitted to Jomashop is subject to verification. We reserve the right to reject any order you place with us, and/or to limit quantities on any order. If we reject your order or are unable to complete your order for any reason, we will attempt to notify you using the e-mail address you have given us with the order. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell.

Watch Warranty
Jomashop will service every brand name watch sold on our website for a period of 1 to 5 years after purchase depending on the watch brand. Watches that have symptoms of abnormally gaining time, losing time, or not keeping proper time will be serviced under our warranty program. Our warranty does not cover external damage to the product. Jomashop does not service watches with any damages resulting from wear to the watch case, crystal/glass, watch bracelet, watch bezel, straps, screws, crown/stem, finishes, clasps/buckles, or any other physical damage to the watch.

Damage that occurs due to having the watch serviced by a third party null and voids the warranty from Jomashop. This limited warranty does not cover any damage if there is evidence of excessive wear and tear, or if used under conditions which exceed the watch manufacturer's water resistance guidelines. Consequential and incidental damages are not recoverable under this warranty or any implied warranties.

Jomashop - Details

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    About Jomashop

    Jomashop has been in the wholesale and retail trade of luxury goods such as watches, fine writing instruments, handbags, luxury crystal since 1987 here in New York City. Jomashop has been providing its customers a combination of price, selection and service for over 20 years. Our goal has been to earn the trust and satisfaction of the customer. We offer competitive pricing, but we also knew low prices alone could not make our business superior. We are determined to combine honest and helpful dealings with outstanding service before, during, and after the sale.
     
    Our success is due to the long, continued relationships with our customers. Whether you're shopping with us for the first time or have bought from us many times before, our goal is to make your shopping experience as informative and as easy as possible. In addition to our online services, you can phone and speak to our experienced customer representatives for more personal and spontaneous assistance. Your comfort, security and confidence are our utmost concern. All transactions are digitally encrypted using the latest technologies. We never share your information.

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    Jomashop Shipping Rates



    Listed below are shipping details for Jomashop, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping Rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    Continental US
    Alaska and Hawaii
    US Protectorates
    APO/FPO
    Canada
    Europe
    Asia
    Outside US, Eur., CA, Asia
    Continental US Street · Standard · (3 - 5 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $99.99 $4.99
    $100.00 to Up $0.00
    Continental US Street · Expedited · (1 - 3 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to Up $18.00
    Continental US Street · Two-Day · (2 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to Up $28.00
    Continental US Street · One-Day · (24 hours)
    Per Shipment Bands Shipment Rate
    $0.00 to Up $38.00
    Alaska and Hawaii Street · Standard · (3 - 7 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $49.99 $4.99
    $50.00 to $99.99 $5.99
    $100.00 to Up $0.00
    US Protectorates Street · Standard · (4 - 8 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $150.00 $10.50
    $150.01 to $500.00 $20.50
    $500.01 to Up $27.50
    APO/FPO Street · Standard · (18 - 32 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $250.00 $6.95
    $250.01 to $500.00 $9.95
    $500.01 to Up $14.95
    Canada · Standard · (5 - 10 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $150.00 $19.50
    $150.01 to $500.00 $24.50
    $500.01 to $1,500.00 $45.50
    $1,500.01 to Up $65.00
    Europe · Standard · (10 - 20 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $500.00 $40.50
    $500.01 to $850.00 $85.50
    $850.01 to Up $95.00
    Asia · Standard · (10 - 16 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $500.00 $50.00
    $500.01 to $800.00 $95.50
    $800.01 to Up $120.00
    Outside US, Eur., CA, Asia · Standard · (10 - 20 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $500.00 $55.00
    $500.01 to $800.00 $105.00
    $800.01 to Up $140.00

    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50


    *  Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
        Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.


    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    Jomashop Shipping Policies

    Jomashop will gladly pay for FREE Ground shipping for every order valued over $100 via UPS or USPS depending on the order. Every item shipped out of our warehouse is fully insured by UPS or USPS. Orders outside the 48 continental States require Second Day or Next Day Air service. APO or FPO address requires United States Postal Service Shipment (USPS) Option. Delivery time via Ground can range from 1 to 6 business days. Please view the map for transit time estimation. All items are shipped insured.  Note that air and ground shipping times are measured in business days.  Next Day Saturday delivery option is available in the United States.

    You will receive a shipping tracking number via email when your order is shipped from our warehouse. Parcel tracking info is available online on the UPS website. United States Postal Service shipments can be tracked here at USPS Tracking.

    Orders received prior to 1:30 PM Eastern Standard Time will be processed within the same business day provided that the goods are in stock and customer identification is verified. After hour, weekend, and holiday orders will be processed the next business day. After an order is placed, the customer will receive an order confirmation via email. If there are any discrepancies with your order please contact Jomashop as soon as possible to correct the issue. When the order ships, a shipment tracking number will be provided to the customer via email.

    Duty and Shipping:
    Most International orders are subject to Customs Duty and Tax regulations specified by the designated country, and are the sole responsibility of the customer, You may contact your local customs office for details. All APO/FPO addressed packages will ship via USPS. The average International order takes up to 1 week for delivery. Oversize and/or high value orders may require additional shipping charges.

    Shipping Problems:
    If an International order is received damaged or not received at all, an insurance claim must be initiated and finalized before customer compensation or product replacement is executed by Jomashop. If the item is received damaged, please contact Jomashop within five business days of delivery to conduct a claim. Please hold onto your shipping box as our insurance company may want to inspect it. If the item is not received at all we are required to wait 45 days after the shipment date to conduct an insurance claim.
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    Jomashop Tax Information

    All items shipped within the state of New York ONLY will be charged applicable New York State sales tax. Sales tax is NOT applicable on orders shipped anywhere outside of New York State.

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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Jomashop with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Jomashop's Privacy Policy.

    Jomashop's Privacy Policy

    OUR CUSTOMERS PRIVACY IS VERY IMPORTANT TO US! Jomashop WILL NOT share ANY customer information or database with ANY other company. Jomashop does not believe in or practice spamming.

    Your order with Jomashop is secure, which means that your personal information and credit card number are encrypted with Secure Sockets Layer (SSL) security. Since credit-card and personal information is only entered on the Order Form, only the Order Forms and Shopping Basket are secure.

    The secured pages will show a secured URL ("//") and a lock sign on your browser. When you enter your credit card number into the Order Form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to the server.

    Additionally, your credit card information is not transmitted via e-mail, which is not encrypted. Our online credit-card processing software does not allow more than one charge to the same credit card number or for the same order number.

    Should you have any problem with your credit card charge, you can always depend on our prompt attention and service to resolve the problem. You may also dispute charges with your credit card company.

    Jomashop does not allow any advertisers who conduct data mining or profiling on our visitors through software techniques. We want our customers and visitors to feel 100% safe and 100% private when surfing our web site. 

    We are happy to provide further details of our privacy policies.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    If you are not satisfied with your purchase, you may exchange or return it for a refund (excluding shipping and handling charges) within 30 days from shipping from our warehouse, subject to a Return Merchandise Authorization from JomaShop.com. Remember, the cost of shipping will be deducted from your total refund. A return merchandise authorization number can be requested by contact us via e-mail only. Please read our note below regarding Special Orders. All purchases, accessories, serial numbered security tags (if provided), and packing materials must be in new condition to avoid refusal of the returned merchandise or restocking fees. All returned or exchanged items must be in new condition, in their original packaging, and must include all packing material, blank warranty cards, manuals, and accessories. ANY SIGNS OF WEAR OR REMOVAL OF PARTS, WILL RESULT IN REFUSAL OF YOUR RETURN.

    * If when you receive your purchase, there are any noticeable discrepancies or damages, or if the item is not what was ordered, please contact JomaShop.com within 5 days of receipt of your shipment to make the necessary corrections.

    * If a return shipping label is provided via email, please print the label and tape it to the shipping carton.

    * We do not reimburse or refund shipping charges if a third-party shipper is used, such as Mail Boxes Etc. or Postal Annex.

    How to return or exchange an item:

    * In order to return an item you need to first obtain an RMA (Return Merchandise Authorization) number. Issuance of an RMA number does not guarantee final disposition and all returns are subject to inspection. RMA numbers are valid for ten days.

    * Place the original package into a shipping carton.

    * Include the invoice and the reason for the return. If defective, please specify the defect.

    * Please do not place stickers or shipping labels on the original manufacturer’s package.

    * The RMA number must be clearly written on the shipping carton to prevent refusal.

    * We suggest that you send your item(s) via insured, traceable means, such as UPS. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.

    * If an order is shipping via ground shipping, the initial shipment fee incurred by Jomashop to ship the merchandise will be deducted from the refunded amount.

    Special Orders:

    Select items sold may be considered a “Special Order” and subject to a limited return policy. A “Special Order” may be items that we do not have in our warehouse, items that we do not have on our website which are special ordered from our distributor. All orders that have a sale price equal or greater than $4000, the return of these items/orders will have a restocking fee of 8% or final sale policies unless otherwise agreed by the staff via written communication.

    Contact this seller

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

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    Gift Messages

     

    Gift Wrapping

    Gifts ordered can be wrapped in brightly colored wrapping paper for an additional charge of $6.00.

  • Top of Page Jomashop Watch Warranty

    BrandWatch Warranty
    A. Lagne & Sohne2 Year Jomashop Warranty
    Accutron2 Year Jomashop Warranty
    Adidas2 Year Jomashop Warranty
    Andy Warhol2 Year Andy Warhol Warranty
    Appetime2 Year Appetime Warranty
    Armani2 Year Jomashop Warranty
    Audemars Piguet2 Year Jomashop Warranty
    Baume & Mercier2 Year Jomashop Warranty
    Bedat2 Year Jomashop Warranty
    Black Dice2 Year Black Dice Warranty
    Blancpain2 Year Jomashop Warranty
    Breitling2 Year Jomashop Warranty
    Bulova2 Year Jomashop Warranty
    Bvlgari2 Year Jomashop Warranty
    Casio1 Year Jomashop Warranty
    Cartier2 Year Jomashop Warranty
    Chanel2 Year Jomashop Warranty
    Christian Dior2 Year Jomashop Warranty
    Chopard2 Year Jomashop Warranty
    Citizen5 Year Jomashop Warranty
    Calvin Klein 2 Year Jomashop Warranty
    Concord2 Year Jomashop Warranty
    Corum2 Year Jomashop Warranty
    CrotonCroton Limited Lifetime Warranty
    Danish Design1 Year Jomashop Warranty
    Diesel2 Year Jomashop Warranty
    DKNY2 Year Jomashop Warranty
    Dolce & Gabbana1 Year Jomashop Warranty
    Ebel5 Year Jomashop Warranty
    Edox2 Year Jomashop Warranty
    ESQ2 Year Jomashop Warranty
    Fossil2 Year Jomashop Warranty
    Fruitz by Philip Stein2 Year Jomashop Warranty
    Fujitime1 Year Fujitime Warranty
    Gevril2 Year Jomashop Warranty
    Girard Perregaux2 Year Jomashop Warranty
    Glashutte2 Year Jomashop Warranty
    Gucci2 Year Jomashop Warranty
    Hamiliton2 Year Jomashop Warranty
    Haurex Italy2 Year Jomashop Warranty
    Hublot2 Year Jomashop Warranty
    H3 Tactical2 Year H3 Tactical Warranty
    Ike Milano2 Year Jomashop Warranty
    Invicta1 Year Invicta Warranty
    Issey Miyake2 Year Issey Miyake Warranty
    IWC2 Year Jomashop Warranty
    J. Springs1 Year J. Springs Warranty
    Jacob & Co.2 Year Jomashop Warranty
    Jacques Lemans2 Year Jomashop Warranty
    Jaeger LeCoultre5 Year Jomashop Warranty
    Jill Stuart2 Year Jill Stuart Warranty
    Just Bling1 Year Just Bling Warranty
    Longines2 Year Jomashop Warranty
    Lucien PiccardJomashop Limited Lifetime Warranty
    Luminox2 Year Jomashop Warranty
    Michael Kors2 Year Jomashop Warranty
    Michele2 Year Jomashop Warranty
    Montres de Luxe2 Year Montres de Luxe Warranty
    Nixon2 Year Jomashop Warranty
    Oris2 Year Jomashop Warranty
    Panerai2 Year Jomashop Warranty
    Patek Philippe2 Year Jomashop Warranty
    Philip Stein2 Year Jomashop Warranty
    Piaget2 Year Jomashop Warranty
    Polar2 Year Jomashop Warranty
    Police2 Year Jomashop Warranty
    Pulsar3 Year Jomashop Warranty
    Puma2 Year Jomashop Warranty
    Rado2 Year Jomashop Warranty
    Raymond Weil2 Year Jomashop Warranty
    Rolex2 Year Jomashop Warranty
    Seiko3 Year Jomashop Warranty
    Skagen2 Year Jomashop Warranty
    Suunto2 Year Jomashop Warranty
    Swatch2 Year Jomashop Warranty
    Swiss Legend5 Year Jomashop Warranty
    Swiss Military2 Year Jomashop Warranty
    TAG Heuer2 Year Jomashop Warranty
    Thunderbirds2 Year Thunderbirds Warranty
    Timex1 Year Jomashop Warranty
    Time-It2 Year Time-It Warranty
    Tissot2 Year Jomashop Warranty
    Tommy Hilfiger2 Year Jomashop Warranty
    ToyWatch2 Year Jomashop Warranty
    Tsumori Chisato2 Year Tsumori Chisato Warranty
    TW Steel2 Year Jomashop Warranty
    TX1 Year Jomashop Warranty
    U-Boat2 Year Jomashop Warranty
    Ulysse Nardin2 Year Jomashop Warranty
    Victorinox Swiss Army3 Year Jomashop Warranty
    Wenger Swiss Military3 Year Wenger Warranty
    Wittnauer2 Year Jomashop Warranty
    Zenith3 Year Jomashop Warranty
    Zodiac2 Year Zodiac Warranty