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4.6 stars over the past 12 months
4.6 stars over the past 12 months (7,177 ratings)

Frequently Asked Questions

Where do you ship from?
Shipping is done primarily from our warehouse in Easton, PA 18042. A small percentage of our products ship from our CA warehouse.

What if an item arrives damaged?
In the rare situation that you experience damage to the order you receive, please contact us @1(800)946-3788 or csr@winestuff.com. Please keep the item(s) for 10 business days for possible inspection by carrier. After 10 business days simply dispose of the item(s). Note: You must report a damage claim wit in 10 business days of delivery, any damag claim after that point will not be replaced.

Can I make a change or cancel my order?
To make a change or cancel your order, please contact customer service at 1(800)946-3788, 9am-5pm EST Mon-Fri.

When are we open?
We are open from M - F 9 - 5 EST and will only be anble to repsond to emails during business hours

WineStuff - Details

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    About WineStuff

    Winestuff.com is a leading online retailer of wine glasses, decanters, corkscrews, wine cellars and other fine wine accessories for the wine lover. Our extensive catalog features products from only the best in the wine world such Riedel, Ravenscroft Crystal, Spiegelau, Metrokane, Pampered Grape, Vacuvin, LeCreuset / Screwpull, Vinotemp, Oenophilia and many more.

    We are open from Mon - Fri 8 - 4 EST and will only be able to respond to emails during business hours.†

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    WineStuff Shipping Rates


    Listed below are shipping details for WineStuff, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping Rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    Continental US
    APO/FPO
    Continental US Street · Standard · (3 - 5 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $24.99 $0.00
    $25.00 to $49.99 $0.00
    $50.00 to $69.99 $0.00
    $70.00 to $599.99 $0.00
    $600.00 to Up $8.99
    Continental US PO Box · Standard · (3 - 5 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $24.99 $0.00
    $25.00 to $49.99 $0.00
    $50.00 to $99.99 $12.99
    $100.00 to $149.99 $15.99
    $150.00 to $199.99 $19.99
    $200.00 to $249.99 $24.99
    $250.00 to $399.99 $29.99
    $400.00 to $599.99 $34.99
    $600.00 to Up $39.99
    Continental US Street · Expedited · (1 - 3 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $24.99 $29.99
    $25.00 to $49.99 $49.99
    $50.00 to $99.99 $69.99
    $100.00 to $149.99 $89.99
    $150.00 to $199.99 $119.99
    $200.00 to $249.99 $139.99
    $250.00 to $399.99 $299.99
    $400.00 to $599.99 $199.99
    $600.00 to Up $299.99
    Continental US PO Box · Expedited · (1 - 3 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $24.99 $39.99
    $25.00 to $49.99 $59.99
    $50.00 to $99.99 $79.99
    $100.00 to $149.99 $99.99
    $150.00 to $199.99 $119.99
    $200.00 to $249.99 $149.99
    $250.00 to $399.99 $299.99
    $400.00 to $599.99 $219.99
    $600.00 to Up $299.99
    APO/FPO Street · Standard · (18 - 32 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $24.99 $29.99
    $25.00 to $49.99 $29.99
    $50.00 to $99.99 $29.99
    $100.00 to $149.99 $29.99
    $150.00 to $199.99 $29.99
    $200.00 to $249.99 $29.99
    $250.00 to $399.99 $29.99
    $400.00 to $599.99 $34.99
    $600.00 to Up $39.99
    APO/FPO PO Box · Standard · (18 - 32 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $24.99 $29.99
    $25.00 to $49.99 $29.99
    $50.00 to $99.99 $29.99
    $100.00 to $149.99 $29.99
    $150.00 to $199.99 $29.99
    $200.00 to $249.99 $29.99
    $250.00 to $399.99 $29.99
    $400.00 to $599.99 $34.99
    $600.00 to Up $39.99

    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50


    *  Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
        Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.


    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    WineStuff Shipping Policies

    Our goal is to process all orders within 1 business day of receipt. Orders are processed and shipped during regular business hours (Monday through Friday 8:00AM - 4:00PM EST). If your order is placed on a weekend or holiday your order will be processed and shipped the next business day. Subject to availability.

    Shipping Method
    All orders are shipped UPS Ground, unless otherwise specified by customer. Depending on destination, please allow 4-8 business days for shipping. UPS Next Day Air, Second Day Air, and Three Day Select are available, if orders are needed quickly, for an additional fee. Next Day Air orders shipped on Friday will arrive on Monday.

    APO/FPO & P.O. Box Addresses/International Shipping
    For APO/FPO & P.O. Box addresses, all orders will be shipped via USPS only. Standard delivery timeframe do not apply to APO/FPO & P.O. Box shipments. Please allow 7-10 business days for delivery.†Expedited and Express ship methods are currently not available for APO/FPO & P.O. Box addresses. Free Shipping offers do not apply to APO/FPO & P.O. Box Addresses. It some cases additional shipping charges may apply after your order is shipped.

    International, Alaska & Hawaii
    For International, Alaska & Hawaii addresses, all orders will be shipped via USPS only. Standard delivery timeframe do not apply. Please allow 7-14 business days for delivery.†Expedited and Express ship methods are currently not available. Free Shipping offers do not apply to International, Alaska & Hawaii deliveries. It some cases additional shipping charges may apply after your order is shipped.

    We are open from M - F 9 - 5 EST and will only be anble to repsond to emails during business hours

    **The cost of shipping will be deducted from returned orders**

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    WineStuff Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from WineStuff through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from WineStuff may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from WineStuff through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide WineStuff with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to WineStuff's Privacy Policy.

    WineStuff's Privacy Policy

    Winestuff takes our ethical responsibilities and your privacy seriously. We have a strong commitment to providing excellent service to all our customers including respecting your concerns about privacy. We hope that this disclosure will help increase your confidence in us and enhance your experience on the Internet. Therefore, in compliance with industry standards and regulations enforced typically by the Federal and State Governments, we abide the following privacy policy.

    Personally Identifiable Information
    This refers to information that lets us know the specifics of who you are. Personal information is requested when you order a product or service. For example, this information might include your name, billing address, shipping address, telephone number, e-mail address, credit card or other payment information, and product details. With this information, WineStuff.com can fill your orders and better provide you with personalized services.

    Third Parties
    Winestuff never sells your personal information to third parties.

    Opt Out
    If you do not want to receive email from us in the future, please let us know by sending an email to us requesting to be removed from our mailing list. In addition to this, all email correspondence that we send you will include a link which when accessed by you, will enable you to remove yourself from our mailing lists. Please note that there might be a brief delay between when you submit your request to opt-out and when it is processed and reflected in our systems; accordingly you might continue to receive communications from us for a limited time after you unsubscribe.

    We are open from M - F 9 - 5 EST and will only be anble to repsond to emails during business hours

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.com Product Return Policy. Please contact WineStuff to get information about any additional policies that may apply:

    Contact this seller Phone: 1-800-946-3788

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

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    Gift Messages

    Gift messages are a quick, easy and FREE method of personalizing an item you will be sending to family or friends.

    Gift Wrapping

    During checkout you will have the option to add gift wrap. Your order will be wrapped in a neutral red gloss wrapping paper. Gift orders are sent with a special gift receipt to accompany your gift order (which does not include price information). Some items may be ineligible for gift-wrap.