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Frequently Asked Questions
Q. How soon will you ship my package?
A. Orders usually ship within 2 business days†(Except on weekends and holidays).
Q. Do you combine shipping?
A. We are happy to combine shipping whenever possible. Please email us to see if your order combination can be combined. On orders marked "Fulfillment by Amazon " shipment takes place directly from the Amazon warehouse - please contact Amazon customer service to guarantee your order was combined
Q. Can you ship to a different address than the one given by Amazon?
A. We are ONLY able to ship to the address on the payment.
Q. Are your items authentic?
A. All new products carry the full manufacturer's warranty. This applies to both hard goods and expendables. All our hard goods are official US-market inventory; in both cases any manufacturers' warranties apply in full. We will never sell "gray market" goods as US inventory.
Mel Pierce Camera - Details
For questions regarding products, order delivery, or returns, please contact Mel Pierce Camera Customer Service:To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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About Mel Pierce Camera
Mel Pierce Camera is located in the heart of Hollywood California. Founded in 1946 first as a repair facility for the working photographers of Los Angeles, we soon began to sell the major brands of cameras and photographic goods. In our community we are still known as one of the best places to bring your camera in for service. We have built a reputation for great prices on the latest technology our industry has to offer and we provide excellent customer service as well. Our sales staff are all seasoned photographers who know the craft and technology of photography.We jumped into the Internet early on and with Amazon as our partner we have built a catalog of literally thousands of items that we sell at discount prices, most with free standard shipping. Some products and packages are ours exclusively and we do import some very hard to find items from around the world.We have embraced the digital photography age but are also working to keep some legacy products such and film and Instant Photography in stock for the enthusiast.†If you come to Hollywood for a visit or new start, please come and check us out. We're right on Hollywood Boulevard at:5645 Hollywood Blvd, just east of the 101 freeway. Our customer service line is 800 450-7468. Thank you for shopping with us.
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Mel Pierce Camera Shipping Rates
Listed below are shipping details for Mel Pierce Camera, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)StandardExpeditedTwo-DayOne-Day Continental US Street ETA 3 - 5 business days 1 - 3 business days 2 business days 24 hours per Item $0.00 $0.00 $0.00 $0.00 per Weight (lbs) $0.00 $2.99 $2.99 $2.99 per Shipment $0.00 $13.99 $26.99 $34.99 Continental US PO Box ETA 3 - 5 business days 1 - 3 business days --- --- per Item $0.00 $4.00 --- --- per Weight (lbs) $0.00 $0.00 --- --- per Shipment $2.99 $11.99 --- --- Alaska and Hawaii Street ETA 3 - 7 business days 1 - 3 business days --- --- per Item $0.00 $0.00 --- --- per Weight (lbs) $3.00 $4.00 --- --- per Shipment $4.99 $17.99 --- --- Alaska and Hawaii PO Box ETA 3 - 7 business days 1 - 3 business days --- --- per Item $0.00 $0.00 --- --- per Weight (lbs) $3.00 $3.00 --- --- per Shipment $6.99 $17.99 --- --- US Protectorates Street ETA 4 - 8 business days 2 - 4 business days --- --- per Item $0.00 $0.00 --- --- per Weight (lbs) $3.99 $6.99 --- --- per Shipment $8.99 $25.00 --- --- US Protectorates PO Box ETA 4 - 8 business days 2 - 4 business days --- --- per Item $0.00 $0.00 --- --- per Weight (lbs) $3.99 $5.99 --- --- per Shipment $15.99 $21.00 --- --- APO/FPO Street ETA 18 - 32 business days 8 - 16 business days --- --- per Item $0.00 $0.00 --- --- per Weight (lbs) $0.00 $2.99 --- --- per Shipment $2.99 $9.99 --- --- APO/FPO PO Box ETA 18 - 32 business days 8 - 16 business days --- --- per Item $0.00 $0.00 --- --- per Weight (lbs) $0.00 $2.99 --- --- per Shipment $3.99 $9.99 --- --- Canada ETA 5 - 10 business days 2 - 4 business days --- --- per Item $0.00 $0.00 --- --- per Weight (lbs) $4.99 $6.99 --- --- per Shipment $28.99 $36.00 --- --- Europe ETA 10 - 20 business days 2 - 4 business days --- --- per Item $0.00 $0.00 --- --- per Weight (lbs) $6.99 $6.99 --- --- per Shipment $39.99 $49.99 --- --- Asia ETA 10 - 16 business days 2 - 5 business days --- --- per Item $0.00 $0.00 --- --- per Weight (lbs) $7.99 $7.99 --- --- per Shipment $39.99 $49.99 --- --- Outside US, Eur., CA, Asia ETA 10 - 20 business days 2 - 5 business days --- --- per Item $0.00 $0.00 --- --- per Weight (lbs) $9.99 $10.99 --- --- per Shipment $50.00 $65.00 --- ---
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
Thank you for purchasing from Mel Pierce Camera. If your order is placed after 1:00 pm Pacific time it will in most cases ship the next day. We do honor Expedited Shipping (same day) requests with a nominal service charge. Due to Amazon policy we do NOT provide free Expedited Service for Amazon Prime Members except in the few instances where we use Amazon Fulfillment.*
Our normal in-house service time is 1-2 days so please allow for that or use the Expedited option. We offer both 2nd day and Overnight services and 1:00 pm PT is our cutoff time for Express shipments. You may call us after 1:00 and we will do what we can. 800-450-7468 ext 23.
Primarily we ship via USPS or FedEx for continental US orders. On international orders we ship USPS Priority International for items under $50.00 in value and FedEx Economy International - which provides you a tracking number.
We are not responsible for shipping carriers transit times once it leaves our warehouse, so please anticipate delivery time. If your item is lost or damaged in shipment please file an A to Z Claim with Amazon and we will take the appropriate actions to handle your claim. We will offer all supporting information to support your claim as needed.
Please take into account the time it takes from your ordering until Amazon notifies us of the order and note that Amazon can have your order in a pending status for up to 5 days.
International customers, we are NOT responsible for customs charges/taxes made by your country at time of import. We reserve the option to cancel orders to countries that have a reputation for non-delivery of valuable items. You will be notified your order has been cancelled.
Again, thank you for shopping on Amazon with Mel Pierce Camera of Hollywood.
*Free Expedited Shipping for Amazon Prime members is only offered by Amazon and Merchants who use Fulfillment by Amazon.
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Sales tax is not separately calculated and collected in connection with items ordered from Mel Pierce Camera through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Mel Pierce Camera may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Mel Pierce Camera through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
Mel Pierce Camera values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.com Product Return Policy. Please contact Mel Pierce Camera to get information about any additional policies that may apply:
Contact this seller Phone: 800 450-7468
To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.