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4.7 stars over the past 12 months
4.7 stars over the past 12 months (177 ratings)

Frequently Asked Questions

Frequent Questions / Answers:

Question: When will my order ship?††††††††††††††††††††††††††††††
Answer:
In stock orders ship within 24 hours of Amazon sending us the order.† We process orders every morning Monday-Friday.

Question: How can I track my order?
Answer:
We will email you the UPS or Fedex tracking number the night your order ships.† We also upload the tracking information to Amazon.† You will be able to view this information just by logging into your Amazon account.

Question: Do you give discounts on large orders?†††††††††††††††††††††††††††††† Answer: No, Due to our low prices we cannot offer discounts, we sell only the hottest items around and we work hard to maintain our GREAT prices.

Question: Can we change the shipping address before we ship your order?††† Answer: No, Because most fraud happens when customers try to change addresses at the last minute, you need to VOID the order then CONTACT Amazon. Once they OK it you can re-order and everything will be OK.

Question: Is the item New or Used? Answer: WholeSaleAV only sells NEW items with FULL warranties. If you receive a used or open item please contact us ASAP. Sometimes we do open boxes to take pictures of the item, but we normally seal them right back up.

Question: My item arrived Damaged what do I do?† Answer: Call the delivery company they will come by and file the proper paperwork so you can speed up replacement time. Once they have filed out the paperwork please contact us ASAP.

WholeSaleAV - Details

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    About WholeSaleAV

    WholesaleAV has been in business for 30 years. We started selling electronics in 1978 as a couple of guys trying to make some extra cash in college.† We had a little window display in our old apartment and helped out a few friends.† In no time it seemed to take over our lives. We opened retail stores, mall stores and even a catalog call center.† As the 90's came we had a new opportunity, the internet.† We have now been selling on-line for over 12 years and have worked in every major marketplace. †

    With the strong presence of the internet community and the growing market we continue to add products for sale.† It is because of you the loyal customers that we feel it is our duty to provide first class customer service. Each and everyday we consistently offer the best deals on consumer electronics to the best customers in the .com world. We love our business and we know you will too.

    WholesaleAV strives to give 100% total satisfaction. We know that our customers have options and the place we can surpass our compotation is in our service and expertise.† If you need help finding the "right" unit please contact us at 1-800-447-0420.† We are available Monday-Friday from 9AM-5PM EST.†† Our job is to help you if there is anything we can do to make sure you are a satisfied customer of Wholesale AV so please make sure you use us as a resource.

    Consumer Electronics Shipping Policy

    We will ship your in-stock order within 24 hours payment verification.

    We will ship your order via UPS/FedEx and e-mail you with a tracking number the day it ships

    We will ship the lower 48 States. Orders placed Monday thru Thursday will be processed the following day. Orders received Friday thru Sunday will be processed on Monday (excluding Holidays). Depending on the size and weight of your purchase, we will make a recommendation as to the most dependable and cost-effective mode of transport for your purchase. We ship via FedEx, UPS, and use freight carriers for larger items [we can not ship to PO boxes or APO/FPO addresses]

    Media (Books, Movies, Music) Shipping Policy

    All Media orders ship within 24-48 hours.† We ship all media orders USPS Media Mail.† Please keep in mind that Media Mail may take longer than standard mail to be delivered as it is lower on the USPS priority list.† While this may be a slight inconvenience, it allows us to keep our prices low and pass the savings on to our customers.


    Limited Liability:

    We reserve the right to limit quantities ordered. Errors or omissions in descriptive, typographic, pricing and/or photographic representation are subject to correction. We reserve the right to modify this site's content at any time.

    Price Protection:

    Pricing in the Consumer Electronics industry changes daily.† While we strive to pass on the most competitive pricing available we can not offer price protection.† If the price of an item is lowered after you purchase has been completed we are unable to refund the difference.

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    WholeSaleAV Shipping Rates


    Listed below are shipping details for WholeSaleAV, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    Two-Day
    One-Day
    Continental US StreetETA3 - 5 business days1 - 3 business days2 business days24 hours
     per Item$0.00$0.00$0.00$0.00
     per Weight (lbs)$0.00$2.50$2.50$4.50
     per Shipment$0.00$14.99$29.99$69.99
    Alaska and Hawaii StreetETA---1 - 3 business days------
     per Item---$0.00------
     per Weight (lbs)---$4.50------
     per Shipment---$99.99------


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    WholeSaleAV Shipping Policies

    Consumer Electronics Shipping Policy

    We will ship your in-stock order within 24 hours payment verification.

    We will ship your order via UPS/FedEx unless its a large item, in which case it will ship with Pilot Freight, YRC, or ABF Freight.† We will e-mail you with a tracking number the day it ships

    Freight Orders:† If your order was shipped via an LTL carrier such as Pilot Freight, ABF, YRC or any other carrier with the exception of UPS and FedEx it is your responsibility to inspect the package and contents before signing the delivery receipt.† If there are any problems with the packaging it is important you note them on the receipt.† If the item is damaged (such as a cracked screen or physical damage to the unit) please refuse the delivery.† This is to protect you in the event that a damaged package claim needs to be filed.† We are unable to except returns for physical damage to TVs if the shipment was signed for free of all damage.† If damage is noted on the delivery receipt this policy becomes much more flexible and as always, we will continue to do everything we can to create a satisfied customer.

    We will ship the lower 48 States. Orders placed Monday thru Thursday will be processed the following day. Orders received Friday thru Sunday will be processed on Monday (excluding Holidays). Depending on the size and weight of your purchase, we will make a recommendation as to the most dependable and cost-effective mode of transport for your purchase. We ship via FedEx, UPS, and use freight carriers for larger items [we can not ship to PO boxes or APO/FPO addresses]

    Media (Books, Movies, Music) Shipping Policy

    All Media orders ship within 24-48 hours.† We ship all media orders USPS Media Mail.† Please keep in mind that Media Mail may take longer than standard mail to be delivered as it is lower on the USPS priority list.† While this may be a slight inconvenience, it allows us to keep our prices low and pass the savings on to our customers.


    Limited Liability:

    We reserve the right to limit quantities ordered. Errors or omissions in descriptive, typographic, pricing and/or photographic representation are subject to correction. We reserve the right to modify this site's content at any time.

    Price Protection:

    Pricing in the Consumer Electronics industry changes daily.† While we strive to pass on the most competitive pricing available we can not offer price protection.† If the price of an item is lowered after you purchase has been completed we are unable to refund the difference.
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    WholeSaleAV Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from WholeSaleAV through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from WholeSaleAV may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from WholeSaleAV through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide WholeSaleAV with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to WholeSaleAV's Privacy Policy.

    WholeSaleAV's Privacy Policy

    Privacy Policy

    This privacy statement in order to demonstrate our commitment to privacy. The following discloses our information gathering and dissemination practices for this website:

    Your IP address is used to help identify you and your shopping cart.

    This site may contain links to other sites. We are not responsible for the privacy practices or the content of such Web sites.

    We collect IP Address/ Domain Name combination of visitors to our Web page, the e-mail addresses of those who post messages to our bulletin board, the e-mail addresses of those who communicate with us via e-mail, the e-mail addresses of those who make postings, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit and personal information requested for site registrations, promotions, order fulfillment, etc.†

    The information we collect is used for internal review and may be used to improve the content of our overall Internet Site, to customize the content and/or layout of our page for each individual consumer and to notify consumers about updates to our Store.†

    By submitting your information to us, you are consenting to our use of it as described above.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Holiday Return Policy:† We will be extending our return policy to 14 days after Christmas (Jan 8th) for Unopened Product Only!† This applies to any order that was made on or after November 30th.† If a product should arrive Defective, please contact the manufacturer to have the product either repaired or replaced under the manufacturer warranty.

    Freight Orders:† If your order was shipped via an LTL carrier such as Pilot Freight, ABF, YRC or any other carrier with the exception of UPS and FedEx it is your responsibility to inspect the package and contents before signing the delivery receipt.† If there are any problems with the packaging it is important you note them on the receipt.† If the item is damaged (such as a cracked screen or physical damage to the unit) please refuse the delivery.† This is to protect you in the event that a damaged package claim needs to be filed.† We are unable to except returns for physical damage to TVs if the shipment was signed for free of all damage.† If damage is noted on the delivery receipt this policy becomes much more flexible and as always, we will continue to do everything we can to create a satisfied customer.

    Defective Product: If the product is found to be defective within the first fourteen [14] days after receipt of delivery you may return the merchandise for an exchange. You must return the defective product within 14 days of RA number being issued and, include original box, packaging and all accessories. Physical damage does not constitute a product being claimed as defective and all physical damage claims will be denied.† See below for instruction on how to obtain a RA number.

    Open Non-Defective Product: To return an open, Non-Defective product you must request a RA number within fourteen [14] days of delivery receipt. ALL RETURNS will be charged a 15% restocking fee and must be accompanied with a valid RA number. All packaging and accessories must be included and in tact to be eligible for return. The value of any missing parts or packaging will be deducted from the refund. You will be responsible for all shipping charges.

    Unopened Product: If the product is unopened you may request an RA number within fourteen [14] days of delivery receipt. With a valid RA number you can return the product for and exchange or refund of the purchase price. You will be responsible for all shipping charges.

    Obtaining RA Number: To obtain a valid RA number please call 800-447-0420 and include your order number, description of the problem and your contact information. You will be emailed your RA number with complete return instructions with 72 hours. Once the RA number is issued you must return the product within fourteen [14] days or the RA number will expire and shipment will be refused. All returns without valid RA numbers will be refused.When returning an item, it is the senders responsibility to ensure that all articles are received by WholesaleAV and that they are received undamaged.Using an insured shipping method is recommended.We will not be held liable for inbound parcels which are misdirected, damaged, or lost in transit.

    How to Contact Us: We are available Monday - Friday from 9:00 AM until 5:00 PM EST. You can reach us at 1-800-447-0420.

    Contact this seller

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

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    Gift Messages

    At this time we will ship to ANY Amazon authorized addess. If you need a note†on the order please leave it in an open address line and we will make sure your recipient see's the message.

    Gift Wrapping

    Some merchants offer gift wrapping for an additional fee. If WholeSaleAV offers gift wrapping for an item, it will be noted in the ordering process. In these cases, you will find details of the gift wrap patterns offered and the cost of the service.