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Digital Media Source - Details

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    About Digital Media Source

    Digital Media Source is committed to providing each customer with the highest standard of customer service.

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    Digital Media Source Shipping Rates

         Our shipping rates were designed to allow for shipping some heavy items. While, the rates might seem a little high for some small items, we have lowered those small items' prices to some impossible levels. We lowered those prices so that you would feel fair after adding in the shipping charge.

    Amazon only allows us to specify one shipping rate for all items, so there is no way we can charge a lower rate on the small items - it is the same rate for ALL items regardless of size or weight. This is simply the way Amazon has decided to do things. So, please do not ask us to lower the S/H fees.  

    "Transit Times" below is the time it takes the carrier takes to deliver your order. It  includes the time we take to process your order. All orders normally ship out within 0 to 2 business days. If there are any delays, you will be contacted.

    We normally use USPS (United States Postal Service) 

    Expected transit times:

    • Standard Delivery = 1-2 business days processing plus 2-6 business days delivery, Total: 3-8 business days
    • Expedited Delivery= 0-1 business days processing plus 1-3 business days delivery, Total: 2-5 business days
    • Next Day Delivery =0-1 business days processing plus 1 business day delivery, Total:1-2 business days

    *Please note that since we ship from the east coast all Expedited and Next day orders need to be placed by 12 PM EST for same day shipment


    Listed below are shipping details for Digital Media Source, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    One-Day
    Continental US StreetETA3 - 5 business days1 - 3 business days24 hours
     per Item$5.95$5.95$6.95
     per Weight (lbs)$0.00$0.00$0.00
     per Shipment$0.00$4.65$19.99
    Continental US PO BoxETA3 - 5 business days1 - 3 business days---
     per Item$5.95$5.95---
     per Weight (lbs)$0.00$0.00---
     per Shipment$0.00$4.65---
    Alaska and Hawaii StreetETA3 - 7 business days1 - 3 business days---
     per Item$5.95$5.95---
     per Weight (lbs)$0.00$0.00---
     per Shipment$0.60$4.95---
    Alaska and Hawaii PO BoxETA3 - 7 business days1 - 3 business days---
     per Item$5.95$5.95---
     per Weight (lbs)$0.00$0.00---
     per Shipment$0.60$4.95---
    US Protectorates StreetETA4 - 8 business days------
     per Item$5.95------
     per Weight (lbs)$0.00------
     per Shipment$0.90------
    US Protectorates PO BoxETA4 - 8 business days------
     per Item$5.95------
     per Weight (lbs)$0.00------
     per Shipment$0.90------
    APO/FPO StreetETA18 - 32 business days------
     per Item$5.95------
     per Weight (lbs)$0.00------
     per Shipment$0.00------
    APO/FPO PO BoxETA18 - 32 business days------
     per Item$5.95------
     per Weight (lbs)$0.00------
     per Shipment$0.00------
    CanadaETA5 - 10 business days------
     per Item$5.95------
     per Weight (lbs)$0.00------
     per Shipment$9.99------
    EuropeETA10 - 20 business days------
     per Item$6.95------
     per Weight (lbs)$0.00------
     per Shipment$10.99------
    AsiaETA10 - 16 business days------
     per Item$6.95------
     per Weight (lbs)$0.00------
     per Shipment$10.99------


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    Digital Media Source Shipping Policies

     

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    Digital Media Source Tax Information

    Digital Media Source is required to collect sales tax on all orders shipping to NY State. We do not collect sales tax for any other state at this time. Thank you!
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Digital Media Source with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Digital Media Source's Privacy Policy.

    Privacy Practices

    Digital Media Source values the privacy of your personal data.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Digital Media Source Returns Policy

     

    Please review our policies below, as all purchases will be subject to them.

     

    1)      To return or exchange an item, please email us for an RMA within 21 days of the order date. (RMAs will not be issued after 21 days.)

    2)      RMA's must be received back within 12 days after the RMA is issued. Merchandise received late will simply be returned to you.

    3)      All returns must be shipped by pre-paid freight by the customer in appropriate packaging. DO NOT  send return in  an ordinary letter envelope.
    Regular envelopes go through USPS high speed sorting machines which will crush the product  or more likely force it out the end of the envelope like a speeding bullet. We will bear no responsibility for items lost or damaged when shipped in this mannner.

     

    Terms:

    1)      All items must be returned in their complete original packaging. Items returned without Retail packaging (except items sold as "bulk") will be returned to customer.

    2)      UPC must be intact. Any items missing a UPC will NOT be eligible for replacement nor refund (except if you purchased a "bulk" item.)

    3)      Replacements for defective items are shipped free of charge, subject to inventory on hand.

    4)   For items with free shipping, we will deduct a shipping charge of $5.95 per item from the refunded amount plus restocking fee.

    5)      Any item returned for refund will be subject to a 20% restocking fee.

    Certain items are NOT accept for return for any reason!

    This includes:  iPods, igo Keyboards, Zunes, (and other hard drive based MP3 players - Toshiba, Sony, etc)Digital Cameras, GPS units, Mobile Phones, Headphones & Earphones (for hygiene reasons), DVD's CD's, Software, LCD/CRT/Plasmas Monitors and TV's.  For any issues with these items, you will be required to contact the manufacturer directly.

    Contact this seller

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page Credit Card Charges

    XP Passport is not given buyer credit card information. We submit to Amazon confirmation of shipping information and Amazon charges the customer credit card upon shipping.

    When receiving a refund, XP Passport authorizes a credit to Amazon and Amazon credits the buyers credit card. Any billing or credit card issues should be directed to Amazon.com

    If an order is not shipped or is cancelled, the buyers credit card is not charged.