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4.7 stars over the past 12 months (716 ratings)

Dream Sales - Details

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    About Dream Sales

    Dream sales is committed to providing each customer with the highest standard of customer service.

    We carry both brand new and refurbished products.


       
    845-533-4779

    Please remember, the best way to solve any problem that may arise during the transaction is communication. 

    So please do not hesitate to contact us either by email or by phone so together we can complete the transaction as smoothly as possible.

    For all returns, buyer is responsible to pay for shipping to us and be able to provide us a tracking number. We will pay for shipping the replacement.

    If there is no replacement for the item or the buyer prefers not to receive an item for exchange, we will refund the purchase price minus the applicable fees. Please review our return and refund policy.

    We do our best to maintain the accuracy of product information; however, we are not responsible for typo graphical error in our listing. 

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    Dream Sales Shipping Rates


    Listed below are shipping details for Dream Sales, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Continental US StreetETA3 - 5 business days
     per Item$0.00
     per Weight (lbs)$0.00
     per Shipment$0.00
    APO/FPO StreetETA18 - 32 business days
     per Item$0.00
     per Weight (lbs)$5.00
     per Shipment$10.00
    APO/FPO PO BoxETA18 - 32 business days
     per Item$0.00
     per Weight (lbs)$10.00
     per Shipment$20.00
    CanadaETA5 - 10 business days
     per Item$0.00
     per Weight (lbs)$10.00
     per Shipment$20.00
    EuropeETA10 - 20 business days
     per Item$0.00
     per Weight (lbs)$15.00
     per Shipment$20.00
    AsiaETA10 - 16 business days
     per Item$0.00
     per Weight (lbs)$20.00
     per Shipment$20.00
    Outside US, Eur., CA, AsiaETA10 - 20 business days
     per Item$0.00
     per Weight (lbs)$15.00
     per Shipment$20.00


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    Dream Sales Shipping Policies

    Unless noted otherwise in the ordering pipeline Dream Sales ships all items within two days of receiving order You will receive notification of any delay or cancellation of your order.
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    Dream Sales Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from Us through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from us may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from us through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Dream Sales with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Dream Sales's Privacy Policy.

    Privacy Practices

    Dream Sales values the privacy of your personal data.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.com Product Return Policy. Please contact Dream Sales to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page Returns and Refunds

    For non-conforming products please contact us within 24 hours after receiving the item via email or by phone at 845-533-4779 Monday-Friday 9 AM to 5 PM  Eastern Time.

    All damaged item claims must be reported within 24 hours of delivery. After which, the claim will be considered void.

    Please remember the best way to solve any problem that may arise during the transaction is communication. So please do not hesitate to contact us either by email or by phone so that together we can complete the transaction as smoothly as possible.

    How to return an item:

    E-mail us for a return authorization within 14 days of delivery date. (Please provide your order number and the reason for return). 
    Or you can contact us by phone at 845-533-4779 Monday-Friday 9 AM to 5 PM  Eastern Time.

    Return Policy:

    We will accept returns for any product purchased from us within 14 days from the date of delivery for a refund or replacement under the following conditions and restrictions:

    • The item is returned to us within 14 days delivery date at buyer’s own expense. For all returns buyer is responsible for shipping charges to ship the item back to us.
    • All returns must include a copy of the original packing slip along with your order number, reason for return.
    • The item is returned in it's original box with all items that it originally came with including the manual and warranty card (not filled-out). All returns must be like the original condition. Otherwise additional charges shall apply at our discretion.
    • When we receive the package, we will ship your replacement item at our own cost.
    • Cost of shipping is non-refundable for returns. We will deduct our shipping cost from the refund. Customers remain responsible for the shipping and handling expenses incurred in shipping the item to them.
    • If an item is offered with Free Shipping, it means that we are paying the freight on behalf of the Customer. In this case if that product is returned for a refund, the shipping expenses incurred, will be deducted from the refund.
    • There will be a 20% restocking fee on all returns. If there is no replacement, we will refund the item price minus shipping. Shipping charges Are Not Refundable.
    • We accepts no responsibility for loss or damage items in return transit Buyer will be responsible for making sure that the package is returned to us safely.
    • We will have the cost of return shipping deducted from your refund if you use our postage-paid return label, unless the return is a result of our error.
    • It typically takes up to two weeks to process returns after they arrive at our returns center.

    Partial refunds/Restocking Fees:

    • All returns are subject to 20% restocking fee.
    • Any unopened media item or non-media item in original condition that is returned more than 30 days after delivery: 80% of item's price.
    • Any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error: up to 80% of item's price.

     

    Personal Items

    Certain personal items are non returnable.

    Example: Tooth Brush, Shavers, Hair Trimmers.

    These items can be returned only if they are defective or in unopened   

    condition.



    Car Audio, Alarm:

    • There are absolutely no refunds for car audio products once they have been opened and installed. Defective units may be sent back for repair only.

    Computers and Tablets:

    • You may return any new computer purchased from us that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 14 days of purchase. We reserves the right to test "dead on arrival" returns and impose a customer fee equal to 30 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable.
    •  
    • Please note certain manufacturers require the item to be returned to the manufacturer for warranty service and not to the seller.

    Video Games:

    • There are absolutely no returns on any video games, accessories and consoles once the item has been used or the factory seal has been broken.
    • Due to the nature of supply and demand in the video game market, we do not honor any sort of price protection what so ever.

    Below are exceptions to our standard 14 day return policy:

    • We will not accept a return of any product that is missing any manufacturer supplied accessories or if there is obvious damage or visible wear and tear to the unit.
    • We will refuse any returns where the serial number on the unit does not match the serial number on the box and warranty card as well as our internal systems.

    The following products carry only a manufacturer’s warranty:

    • Computers, Video Cameras, MP3 Players, iPods, iPads, Tablets, PC Hardware, Navigation, Point Cards, Software & Projectors- We will not accept any returns if the unit has been open and the factory seal is broken.

    • Personal Care Product are generally non-returnable once opened.
    •  
    • Customer is responsible for shipping charges on all Refused or Returned packages

    We reserve the right to cancel any order due to a typographical error, and are not responsible for any typographical errors which may occur in the price or product description.


    To initiate a return, please visit  Amazon’s Online Return Center to request a return authorization from the seller.