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Comet Shoes - Details

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    About Comet Shoes

    Comet Shoes is a true retail†store†that strives for 100% customer satisfaction locally and through our selling channels at Amazon. We are one of the largest authentic MBT dealers in North America. You can find us as an authorized dealer on the Official MBT website.

    Our buying power with over 100 major brands†provides us with the ability to pass huge savings to our customers and loyal repeat buyers local and online.††

    Great deals and special prices on sandals, slip ons and slides that give you comfort on your feet and savings in your wallet.

    Customer Service†can be reached Monday through Friday 9AM-5PM Eastern Standard Time at 1-888-883-8445†and select option 3

    CometShoes.com Customer Service Group

    Comet Shoes views privacy and secure shopping as top priorities for our customers. All of our footwear are 100% authentic branded products, Guaranteed!
    Comet Shoes does not endorse or support the unethical selling of fakes, knock offs or counterfeit products in any way or form.

    Comet Shoes Orders Fulfilled by Amazon

    Items "Fulfilled by Amazon" are shipped from an Amazon fulfillment center to you. All of our standard shipping rates and policies apply to these items when shipped within the U.S., including FREE Super Saver Shipping on qualifying orders over $25 and Prime shipping. International shipping may not be available for all items.

    "Fulfilled by Amazon" items are sent to you via one of our carriers (US Postal Service, UPS, FedEx, and so on.) at whatever delivery speed you choose (standard shipping, 2-day shipping, and so on).

    After you place an order, the carrier, ship date, and estimated delivery date for your package will be listed in Your Account and can be found in your shipment confirmation e-mail. If you have a tracking or delivery confirmation number, you can track your package by clicking the "Track packages" link in Your Account.

    Amazon also handles all customer service and product returns for "Fulfilled by Amazon" items. If you need assistance with anything, please visit our Help pages by clicking the word "Help" at the top of any page of our website.

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    Comet Shoes Shipping Rates

    Comet Shoes is a complete "always free shipping" store on footwear and other†related items†for 48 US state wide ground deliveries.

    Note: Additional fees may apply for PO Box delivery's and other minor exceptions.

    Comet Shoes does not pay for return shipping. The return shipping is the responsibility of the customer.


    Listed below are shipping details for Comet Shoes, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Continental US StreetETA3 - 5 business days
     per Item$0.00
     per Weight (lbs)$0.00
     per Shipment$0.00
    Continental US PO BoxETA3 - 5 business days
     per Item$0.00
     per Weight (lbs)$0.99
     per Shipment$12.00
    Alaska and Hawaii StreetETA3 - 7 business days
     per Item$0.00
     per Weight (lbs)$1.90
     per Shipment$18.00
    Alaska and Hawaii PO BoxETA3 - 7 business days
     per Item$0.00
     per Weight (lbs)$1.50
     per Shipment$19.00
    US Protectorates StreetETA4 - 8 business days
     per Item$0.00
     per Weight (lbs)$2.00
     per Shipment$20.00
    US Protectorates PO BoxETA4 - 8 business days
     per Item$0.00
     per Weight (lbs)$2.00
     per Shipment$20.00
    APO/FPO StreetETA18 - 32 business days
     per Item$5.00
     per Weight (lbs)$0.00
     per Shipment$19.00
    APO/FPO PO BoxETA18 - 32 business days
     per Item$5.00
     per Weight (lbs)$0.00
     per Shipment$19.00
    CanadaETA5 - 10 business days
     per Item$0.00
     per Weight (lbs)$2.50
     per Shipment$45.00
    EuropeETA10 - 20 business days
     per Item$0.00
     per Weight (lbs)$2.50
     per Shipment$49.00
    AsiaETA10 - 16 business days
     per Item$0.00
     per Weight (lbs)$2.50
     per Shipment$49.00
    Outside US, Eur., CA, AsiaETA10 - 20 business days
     per Item$0.00
     per Weight (lbs)$2.50
     per Shipment$49.00


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    Comet Shoes Shipping Policies

    Orders are shipped via UPS, Fedex or USPS depending on which one can†deliver to†the customer the fastest based on your shipping zone location. Our UPS and USPS pick up at our facility is Monday through Friday excluding holidays. Here at Comet Shoes, we are dedicated to getting the order to you FAST.

    Comet Shoes Orders Fulfilled by Amazon

    Items "Fulfilled by Amazon" are shipped from an Amazon fulfillment center to you. All of our standard shipping rates and policies apply to these items when shipped within the U.S., including FREE Super Saver Shipping on qualifying orders over $25 and Prime shipping. International shipping may not be available for all items.

    "Fulfilled by Amazon" items are sent to you via one of our carriers (US Postal Service, UPS, FedEx, and so on.) at whatever delivery speed you choose (standard shipping, 2-day shipping, and so on).

    After you place an order, the carrier, ship date, and estimated delivery date for your package will be listed in Your Account and can be found in your shipment confirmation e-mail. If you have a tracking or delivery confirmation number, you can track your package by clicking the "Track packages" link in Your Account.

    Amazon also handles all customer service and product returns for "Fulfilled by Amazon" items. If you need assistance with anything, please visit our Help pages by clicking the word "Help" at the top of any page of our website.

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    Comet Shoes Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from Comet Shoes through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Comet Shoes may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Comet Shoes through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Comet Shoes with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Comet Shoes's Privacy Policy.

    Privacy Practices

    Comet Shoes values the privacy of your personal data.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    If you are not 100% satisfied with your purchase, we will be happy to accept a return for an exchange or†refund.

    You can return your purchase for up to†30 days from the purchase date*. Products must be in the condition you received them and in the original box and/or packaging. Buyer pays all shipping costs on returns/exchanges.

    Items returned which received "Free Shipping" will be refunded less a 10% re-stocking fee.

    Please DO NOT use the shoe box as the actual shipping carton (example: taping the shoe box closed and affixing the mailing label directly to the shoe box). This will damage the packaging and will result in a $20.00 replacement shoe box fee, which will be deducted prior to any refund. Items listed with a "Restocking Fee" will be assessed prior to any refund.

    Send the item to:

    Comet Shoes

    Attn: RA100110
    1002 Jupiter Park Lane Unit 1
    Jupiter, FL 33458

    Please send any products under warranty directly to the manufacturer.

    Feel free to email if you have any questions at info@cometshoes.com

    Customer Service can be reached Monday through Friday 9AM-5PM Eastern Standard Time at 1-888-883-8445 and select option 3

    Note: We strongly recommend using a mail service that provides tracking information and insuring your shipment. Comet Shoes†cannot be responsible for merchandise sent without tracking numbers that we never received.

    Contact this seller Phone: 1-888-883-8445

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

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