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Cmple - Details
For questions regarding products, order delivery, or returns, please contact Cmple Customer Service:To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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Cmple is committed to providing each customer with the highest standard of customer service.
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Cmple Shipping Rates
Listed below are shipping details for Cmple, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)StandardExpedited Continental US Street ETA 3 - 5 business days 1 - 3 business days per Item $0.00 $6.99 per Weight (lbs) $0.00 $0.00 per Shipment $0.00 $0.00 Continental US PO Box ETA 3 - 5 business days 1 - 3 business days per Item $0.00 $6.99 per Weight (lbs) $0.00 $0.00 per Shipment $0.00 $0.00 Alaska and Hawaii Street ETA 3 - 7 business days 1 - 3 business days per Item $0.00 $7.99 per Weight (lbs) $0.00 $0.00 per Shipment $0.00 $0.00 Alaska and Hawaii PO Box ETA 3 - 7 business days 1 - 3 business days per Item $0.00 $7.99 per Weight (lbs) $0.00 $0.00 per Shipment $0.00 $0.00 US Protectorates Street ETA 4 - 8 business days 2 - 4 business days per Item $3.98 $7.99 per Weight (lbs) $0.00 $0.00 per Shipment $0.00 $0.00 US Protectorates PO Box ETA 4 - 8 business days 2 - 4 business days per Item $3.98 $7.99 per Weight (lbs) $0.00 $0.00 per Shipment $0.00 $0.00 APO/FPO Street ETA 18 - 32 business days 8 - 16 business days per Item $4.98 $7.99 per Weight (lbs) $0.00 $0.00 per Shipment $0.00 $0.00 APO/FPO PO Box ETA 18 - 32 business days 8 - 16 business days per Item $4.98 $7.99 per Weight (lbs) $0.00 $0.00 per Shipment $0.00 $0.00 Canada ETA 5 - 10 business days --- per Item $4.98 --- per Weight (lbs) $0.00 --- per Shipment $0.00 --- Europe ETA 10 - 20 business days --- per Item $4.98 --- per Weight (lbs) $0.00 --- per Shipment $2.00 --- Asia ETA 10 - 16 business days --- per Item $4.98 --- per Weight (lbs) $0.00 --- per Shipment $2.00 --- Outside US, Eur., CA, Asia ETA 10 - 20 business days --- per Item $4.98 --- per Weight (lbs) $0.00 --- per Shipment $0.00 ---
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
Unless noted otherwise in the ordering pipeline Cmple ships all items within two days of receiving order You will receive notification of any delay or cancellation of your order.
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Sales tax is not separately calculated and collected in connection with items ordered from Cmple through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Cmple may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Cmple through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
Cmple values the privacy of your personal data.
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Returns and Refunds
30-day Money Back Guarantee
You are not 100% satisfied with an item you received? Whatever the reason is, you won't be stuck with an item you cannot use or you do not want.
At Cmple.com we are proud to offer one of the best return policies in the online business. You may return your purchase for ANY REASON within 30 days of receipt for an exchange or a refund of the purchase price excluding our shipping. Some of our products are offered with free shipping or $2.98 Flat rate, so please be aware that if you return one of these products our actual outbound shipping costs will still be deducted from your return refund.
Please Note: We will charge a 12% of Final sale fee for each NON Defective return.† (This is not restocking fee)
Please include a copy of your order number, and email with your return order. Please include a brief note if you have any additional information that you would like to provide.
To return your order, simply send your invoice and the return item(s) to:
Attn: Returns Center
1530 McDonald Ave.,
Brooklyn, NY 11230
It may take up to†7 business days to process your return after we receive your product.
All products MUST be returned 100% complete, and contain ALL original boxes, packing materials, plastic caps, contain all manuals, and other accessories/documentation provided by the manufacturer or Cmple.com, Inc.
- Please email firstname.lastname@example.org and include your original order number, what product(s) you are returning, and your name.
- Items must be returned within 30 days of receipt.
- No Restocking Fee if item is returned within the 30 day period.
- Items accepted for return after 30 days will be charged 15% restocking fee.
- Shipping Charges can not be refunded
- Wrap the package carefully. All returned products must be in original condition and packaging, otherwise additional charges may be applied.
- Return the product using your preferred shipping method to the address you are provided. This may be our main office or a distribution center.
We recommend shipping method with tracking service for any returns. Save your return tracking number, and if possible, email it to us so that we can track the return. It is important that you save the tracking number and that you insure the return package in case there are any issues during transit.
For international shipments, we cannot refund the brokerage (customs) fees.
To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.