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Platinum Micro, Inc. - Details
For questions regarding products, order delivery, or returns, please contact Platinum Micro, Inc. Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About Platinum Micro, Inc.
Platinum Micro, Inc. is dedicated to providing our customers with the best service possible! We will continue to strive to make Platinum Micro, Inc. your first choice for the best products, lightning fast shipping, and superior customer service. We've partnered with world leaders in technology and security to provide you with an easy to use, fully interactive and secure on-line shopping experience.
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Platinum Micro, Inc. Shipping Rates
Listed below are shipping details for Platinum Micro, Inc., including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)StandardExpeditedTwo-DayOne-Day Continental US Street ETA 3 - 5 business days 1 - 3 business days 2 business days 24 hours per Item $0.00 $0.00 $0.00 $0.00 per Weight (lbs) $0.45 $0.99 $2.00 $5.00 per Shipment $4.99 $21.75 $29.95 $49.95 Continental US PO Box ETA 3 - 5 business days 1 - 3 business days --- --- per Item $0.00 $0.00 --- --- per Weight (lbs) $1.99 $2.39 --- --- per Shipment $16.99 $24.95 --- --- Alaska and Hawaii Street ETA --- 1 - 3 business days --- --- per Item --- $0.00 --- --- per Weight (lbs) --- $2.39 --- --- per Shipment --- $24.95 --- --- Alaska and Hawaii PO Box ETA --- 1 - 3 business days --- --- per Item --- $0.00 --- --- per Weight (lbs) --- $2.39 --- --- per Shipment --- $24.95 --- --- US Protectorates Street ETA --- 2 - 4 business days --- --- per Item --- $0.00 --- --- per Weight (lbs) --- $3.79 --- --- per Shipment --- $34.95 --- --- US Protectorates PO Box ETA --- 2 - 4 business days --- --- per Item --- $0.00 --- --- per Weight (lbs) --- $3.79 --- --- per Shipment --- $34.95 --- ---
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
Platinum Micro, Inc. will only ship to addresses provided and authorized by Amazon.
Platinum Micro, Inc. ships using services from many couriers. Please copy and paste the following links into your internet browser to track your package.
UPS MAIL INNOVATIONS:
We process and ship orders Monday – Friday and are unable to offer weekend or holiday delivery.
We only ship to the 48 Continental United States and Alaska, Hawaii and other U.S. Territories (ie. Guam, Puerto Rico, Virgin Islands, etc.). We do not ship internationally.
Free shipping to continental United States (48 States) only.
Alaska, Hawaii & other U.S. Territories shipments have an additional shipping fee equal as Expedited. Expedited shipping is the only shipping method offered for these locations.
We utilize warehouses across the Continental United States. If you order two or more products from us, they may ship separately.
We reserve the right to select which shipping company/carrier will deliver your product. This might affect you if you live in a rural community that does not accept deliveries from any specific shipping company.
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Sales TAX will be charged to all orders shipped to California.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
Privacy & Security
Amazon.com knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
We understand and share your concern about privacy. We want to assure you that Platinum Micro, Inc. respects your privacy. Platinum Micro, Inc. does not sell, rent, or loan any personally identifiable information regarding its customers to any third party. We do collect passive information on products browsed via log files and we analyze this information in aggregate to ensure our site is merchandised in a manner that adds the most convenience and value to our customers. When an order is placed, we collect basic information including your name, home address, phone, and email address. We use this information to confirm your order and to respond to any questions you may have. Where required, we also share this information with certain intermediaries (UPS, Fedex and USPS) strictly to process and ship your order.
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Returns and Refunds
Platinum Micro, Inc. offers a 30 day return/exchange policy, unless otherwise noted. The return/exchange policy begins on the customers purchase date.
No returns or exchanges will be accepted after 30 days. All products sold by Platinum Micro, Inc. are brand new and carry the manufacturers full warranty.
Before you return your item to Platinum Micro, Inc., make sure that your item can be returned.
Platinum Micro, Inc. doesn't accept returns of the following items:
· Open Software
· Downloadable software products
· Software product key cards (Software activation key codes)
· Online subscription software
· CPU and VGA Heat Sinks
· Computer Motherboards
· Jewelry orders
· Health and personal care items
· Items with special shipping restrictions imposed by the U.S. Department of Transportation (as indicated on the product detail page)
All products advertised as “BULK” or “OEM” are brand new and carry the manufacturers full warranty.
"BULK" and "OEM" items do not come in a retail type of packaging, do not include hardware, accessories, cables, software, or literature. Unless otherwise noted.
All products are shipped to the customer the exact same way that we receive them from the manufacturer.
Platinum Micro, Inc. does not offer price matching.
There is a restocking fee of 15% on all returns for refund. We charge this 15% restocking fee for all returns for refund to encourage customers to purchase products they intend to keep. We offer RMA replacement without any restocking fee to customers who have received a defective product.
There is a 50% restocking fee on all items that are returned damaged, missing parts, missing the UPC number, not in the original condition, writings or markings other than from the manufacturer.
Shipping costs is non-refundable.
Product exchanges can be accepted for defective items, the same exact item only. Product returns can be accepted for defective items only. Product returns for non-defective items will incur a 15% re-stocking fee, deducted from the refund amount.
Platinum Micro, Inc. does not offer "Advanced Replacement" for the exchange of defective merchandise.
Platinum Micro, Inc. does not pay the return shipping costs for defective merchandise.
We are not responsible for product defects, because we do not manufacture the products we sell. Platinum Micro, Inc. will pay for shipping "Back to the customer" for exchange of defective items.
All returns and exchanges must be accompanied with a Return Merchandise Authorization number (RMA number). Please contact us for a RMA number prior to sending your package. Platinum Micro, Inc. will not accept packages without prior authorization and a RMA number.
Send return / exchange packages to:
Platinum Micro, Inc.
ATTN: (Your RMA number)
7512 Tyrone Ave.
Van Nuys, CA 91405
RMA numbers are valid for only 10 business days. Packages must be received by us within 10 business days after the RMA number has been issued. Packages received after 10 business days will not be accepted and the warranty period will be considered voided and cancelled.
All packages being shipped to Platinum Micro, Inc. must have a valid tracking number that is with a major courier such as DHL, UPS, FEDEX, or USPS.
RMA processing time is 7-10 business days once the package has been received.
Please contact us if you have any questions.
Contact this seller Phone: 8185056853
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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Contact Customer Service
For questions regarding products, order delivery, or returns, please contact Platinummicro Customer Service: Phone: 818-505-6853