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4.8 stars over the past 12 months
4.8 stars over the past 12 months (703 ratings)

Frequently Asked Questions

Q: What is your return policy?
A: We accept returns for up to 365 days from the original purchase date. The item must be un-worn, un-sized and in it's original packaging.

Q: What if my item is defective upon receipt?
A: You have 10 days to contact us regarding a defective item. After the 10 days, you must contact the manufacturer for warranty service.

The Watch Co. - Details

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    About The Watch Co.

    The Watch Co. began with one ambitious college student and a vision to offer a wide selection of watches along with incredible service and expertise. More than a decade later we maintain that vision in the original Fox River Mall store (in Appleton, Wisconsin), along with three additional Watch Co. locations (Coralville, IA; Sioux Falls, SD; and Fargo, ND).

    Whether you shop online or at one of our Watch Co. stores, you can rest assured knowing you'll experience the same passion for all things watches and unmatched dedication to customers who share our appreciation for a high-quality, well-designed timepiece. And because we're an authorized dealer of every brand we offer, you'll receive the full manufacturer's warranty and an authentic factory-direct watch each time you make a purchase.

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    The Watch Co. Shipping Rates

    Thanks for shopping at The WatchCo.† We are fully dedicated to make 100% sure you get you order in time and ship 95% of items the very same day ordered.† Here is the MOST accurate shipping schedule:

    FREE SHIPPING generally takes 2 to 4 business days.†

    Use TWO DAY AIR is via FedEx 2 day air and will arrive in 2 business days.

    NEXT DAY SHIPPING is via FedEx Overnight and will arrive the next business day.We will use USPS EXPRESS MAIL for orders placed on Fridays as they sometimes deliver on Saturday, while FedEx would arrive on Monday.

    FREE SHIPPING
    We offer free Priority Mail shipping (average delivery time 2-3 business days) anywhere in the U.S., including Hawaii, Alaska, APOs, any military bases. †

    INTERNATIONAL SHIPPING
    Normal speed delivery to Canada and Mexico is $9.99. Delivery outside of North America is $14.99 (Airmail shipping. Delivery takes 6-10 business days on average.) These shipping times do not include time it takes to clear customs in your country. Sometimes that will add a few days to delivery on an order.

    Express shipping is $34.99 and takes 3-5 days on average.†

    WatchCo does not ship Skagen or Swiss Army products outside of the United States.


    The prices above are per order, not per watch.


    RETURNS

    WatchCo accepts returns for up to 365 days from the original purchase date. The item must be unworn, unsized, and in the original packaging. For a defective item, please contact us within 10 days of receiving the item. After 10 days, you must contact the manufacturer for warranty service.


    Orders shipped Internationally may only be returned within 30 days from the date of purchase, and there will be a US$15.00 shipping and handling fee for each item returned.


    Listed below are shipping details for The Watch Co., including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping Rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    Continental US
    Alaska and Hawaii
    US Protectorates
    APO/FPO
    Canada
    Europe
    Asia
    Outside US, Eur., CA, Asia
    Continental US Street · Standard · (3 - 5 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $39.99 $3.99
    $40.00 to Up $0.00
    Continental US PO Box · Standard · (3 - 5 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $39.99 $3.99
    $40.00 to Up $0.00
    Continental US Street · Expedited · (1 - 3 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $39.99 $4.99
    $40.00 to Up $4.99
    Continental US PO Box · Expedited · (1 - 3 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $39.99 $4.99
    $40.00 to Up $4.99
    Continental US Street · Two-Day · (2 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $39.99 $9.99
    $40.00 to Up $9.99
    Continental US Street · One-Day · (24 hours)
    Per Shipment Bands Shipment Rate
    $0.00 to $39.99 $24.99
    $40.00 to Up $24.99
    Alaska and Hawaii Street · Standard · (3 - 7 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $39.99 $3.99
    $40.00 to Up $0.00
    Alaska and Hawaii PO Box · Standard · (3 - 7 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $39.99 $3.99
    $40.00 to Up $0.00
    Alaska and Hawaii Street · Expedited · (1 - 3 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $39.99 $25.00
    $40.00 to Up $25.00
    Alaska and Hawaii PO Box · Expedited · (1 - 3 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $39.99 $25.00
    $40.00 to Up $25.00
    US Protectorates Street · Standard · (4 - 8 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $39.99 $3.99
    $40.00 to Up $0.00
    US Protectorates PO Box · Standard · (4 - 8 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $39.99 $3.99
    $40.00 to Up $0.00
    APO/FPO Street · Standard · (18 - 32 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $39.99 $3.99
    $40.00 to Up $0.00
    APO/FPO PO Box · Standard · (18 - 32 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $39.99 $3.99
    $40.00 to Up $0.00
    Canada · Standard · (5 - 10 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to Up $9.99
    Europe · Standard · (10 - 20 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to Up $14.99
    Europe · Expedited · (2 - 4 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to Up $49.99
    Asia · Standard · (10 - 16 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to Up $14.99
    Asia · Expedited · (2 - 5 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to Up $49.99
    Outside US, Eur., CA, Asia · Standard · (10 - 20 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to Up $14.99
    Outside US, Eur., CA, Asia · Expedited · (2 - 5 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to Up $49.99

    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50


    *  Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
        Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.


    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

    Top of Page
    The Watch Co. Shipping Policies

    Thanks for shopping at The WatchCo.† We are fully dedicated to make 100% sure you get you order in time and ship 95% of items the very same day ordered.† Here is the MOST accurate shipping schedule:

    FREE SHIPPING generally takes 2 to 4 business days.†

    Use TWO DAY AIR is via FedEx 2 day air and will arrive in 2 business days.

    NEXT DAY SHIPPING is via FedEx Overnight and will arrive the next business day.We will use USPS EXPRESS MAIL for orders placed on Fridays as they sometimes deliver on Saturday, while FedEx would arrive on Monday.

    FREE SHIPPING
    We offer free Priority Mail shipping (average delivery time 2-3 business days) anywhere in the U.S., including Hawaii, Alaska, APOs, any military bases. †

    INTERNATIONAL SHIPPING
    Normal speed delivery to Canada and Mexico is $9.99. Delivery outside of North America is $14.99 (Airmail shipping. Delivery takes 6-10 business days on average.) These shipping times do not include time it takes to clear customs in your country. Sometimes that will add a few days to delivery on an order.

    Express shipping is $34.99 and takes 3-5 days on average.†

    WatchCo does not ship Skagen or Swiss Army products outside of the United States.


    The prices above are per order, not per watch.


    RETURNS

    WatchCo accepts returns for up to 365 days from the original purchase date for all orders shipped within the USA.†Orders shipped Internationally may only be returned within 30 days from the date of purchase, and there will be a US$15.00 shipping and handling fee for each item returned.†The item must be unworn, unsized, and in the original packaging. For a defective item, please contact us within 10 days of receiving the item. After 10 days, you must contact the manufacturer for warranty service.

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    The Watch Co. Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from The Watch Co. through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from The Watch Co. may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from The Watch Co. through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide The Watch Co. with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to The Watch Co.'s Privacy Policy.

    The Watch Co.'s Privacy Policy

    3rd Party Disclosure
    Customer information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without the consent of the customer, other than for the express purpose of delivering the purchased product or service requested by the customer.

    Private Information Security
    For your safety and protection, your credit card information is not stored on our servers. Our payment gateway provider, Authorize.net, keeps this information encrypted and secure on your behalf.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.com Product Return Policy. Please contact The Watch Co. to get information about any additional policies that may apply:

    Contact this seller Phone: 1-800-584-1618

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.