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4.9 stars over the past 12 months
4.9 stars over the past 12 months (1,015 ratings)

Frequently Asked Questions

Q: What is the Entertainment Earth Mint Condition Guarantee?

A: Since 1996, this ground breaking and original Entertainment Earth Mint Condition Guarantee has ensured that you as a collector receive the best possible product in the best possible condition.

  • We guarantee that in stock action figure and toy packaging is rated C-8 and above, unless otherwise noted in a product's name or description.
  • Many stores unpack factory sealed cases of action figures and put them directly on a rack without regard for bent cards or crushed packaging bubbles. Entertainment Earth inspects each item we ship. If there is any defect, we won't ship it to you. If the shipping company damages a product, we will replace it.
  • We guarantee the product you receive has no price stickers, security stamps or hole punches. Many retail stores put price tags or security stickers on toys and action figures. This reduces the potential collectible value. Entertainment Earth NEVER affixes price stickers or security stamps, or punches holes in products.
  • We guarantee we do not remove rare items or variations from the products we ship to you. We ship you the exact product the manufacturer sends to us. We never do anything to your collectible to reduce its after-market value.
  • We guarantee to sell you original product. All of the items we sell are officially licensed (if necessary) and come in original packaging.

Q: How can Entertainment Earth offer a Mint Condition Guarantee?

A: Our quality control and shipping experts inspect each and every action figure and toy we sell to you.  When they find a product in not-mint condition (C-7 or worse), they return that product to our merchandising department who then removes it from inventory.  Our merchandising department then determines if it can be resold in not-mint condition.  If it can, the price is reduced and it is offered for sale as a clearly labeled not-mint item.

Q: What if I receive a mint product in Not-Mint condition?

A: If a product arrives to you in not-mint condition (below C-8), we will determine if the shipping carrier affected the condition of your item.  Either way, after receiving the damaged item back from you, we will replace it (if it is still available).  If we do not have any additional units available for replacement, the only remedy is to offer you a refund.  See our Return Policy for more information.

Q: When does the Mint Condition Guarantee not apply?

A: Our Mint Condition Guarantee does not apply to items specifically labeled not-mint either in the name of the product, the item number or the product description.  It also does not apply to affiliates, affiliate stores, retail partners, wholesale customers or retail customers who receive discounted pricing.  It usually does not apply to gift items and apparel, where Mint Condition is simply unnecessary.  We will ship full cases of toys and action figures and inspect them to insure C-8 or better on shipment, but we will not replace individual non-mint pieces.  Damaged cases with clear shipping damage will be claimed with the shipping carrier and replaced if possible.  Sales are final to affiliates, affiliate stores, retail partners and wholesale customers.

Q: Where can I find more information about Entertainment Earth?

A: Complete information about Entertainment Earth can be found at //www.entertainmentearth.com/help/help.asp

Entertainment Earth - Details

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    About Entertainment Earth

    Thank you for taking the time to browse through the Entertainment Earth Action Figures, Toys and Collectibles website. We've come a long way since the launch of our original e-commerce website in 1996 thanks to your continued business. Our goal has always been to provide you with the best possible customer experience, and we will continue to do this.

    The reputation that we've built over the years is vital to our success. If you care about our Mint Condition Guarantee, pre-ordering products months before release, top-notch customer service, selection and availability, we know you'll have a fantastic experience with us. Thousands of customers can't be wrong.

    Back in 1995, three of us started Entertainment Earth in a small office and garage in the San Fernando Valley in Los Angeles. We were collectors of all kinds of things, ranging from Star Wars and Star Trek toys to costumes and movie props and a little of everything in between.

    Eventually, we noticed how difficult it was to maintain our collections. Taking off from work or spending a weekend running around to multiple retailers on "The Hunt" trying to find rare toys and collectibles became difficult. Not only did we not have the time to do this, but the stores rarely had what we wanted. Sure they had tons of common action figures, but where were the rare ones? We did get lucky from time to time, but often had to settle for items in not-mint condition (with damaged packaging). What a waste of a morning or afternoon! Buying these items from dealers never really appealed to us either. Why should we pay an incredibly high price for a toy that should be available for retail price?

    We admit to being selfish when we started this business. We wanted to find a simple way to buy all of the new action figures and toys at reasonable prices without wasting our time. Our solution was right in front of us, similar to the big-box warehouse store model, we decided to sell full cases of action figures. Thankfully, we were not the only collectors who felt this was a good solution.

    Combining our knowledge of collectibles with the endless possibilities of the Internet seemed to be a natural next step. We had already been using the Internet for a number of years and were founding voters for the original rec.arts.sf.starwars newsgroup.

    The results of our efforts are right here. Since 1996 we've shipped collectibles to thousands of customers around the world. Today we sell a lot more than cases of action figures, both via the Internet and through our full-color catalog. We outgrew our garage a long time ago and now operate out of a 80,000 square foot facility in Simi Valley, California.

    We want to continue to make Entertainment Earth your only source for action figures, toys and collectibles. Please write to us with your suggestions, comments and questions. Your input is vital to the continued success of our company.

    Thank you, and enjoy Entertainment Earth.

    Sincerely,

    Aaron Labowitz, Co-Founder and CEO

    Jason Labowitz, Co-Founder and President


    ***NOTE:  Each order ships with the Entertainment Earth Catalog.  This catalog is for MATURE READERS ONLY.  It contains Adult collectible toys that may be violent or sexual in nature.  If you do not want to receive the catalog with your order, please include a note in the order comment section.

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    Entertainment Earth Special Shipping Information

    Special Shipping Information : LEGO 4635 Fun With Vehicles

                                                                                         
    Shipping Restrictions for This Item
    Expedited
    Outside US, Eur., CA, Asia
    Asia
    Europe
    Canada
    Standard
    Asia
    Europe
    Outside US, Eur., CA, Asia
    Canada



    Entertainment Earth Shipping Rates

    Standard Shipping - FedEx Home Delivery. Continental USA.
    NOTE: SHIPPING DAYS LISTED IN THE TABLE BELOW ARE TRANSIT TIMES ONLY. Please allow up to 5-8 business days for your in-stock items to arrive. Deliveries available Tuesday through Saturday between 9 a.m. and 8 p.m. This shipping method is trackable. Shipping to PO Boxes, Military Bases (APO, FPO, etc.) and U.S. Territories (Puerto Rico, Guam, etc.), is NOT available with this shipping method.


    Standard Shipping - USPS Parcel Select.  Alaska, Hawaii and US Protectorates.
    NOTE: SHIPPING DAYS LISTED IN THE TABLE BELOW ARE TRANSIT TIMES ONLY.  USPS Priority Mail offers service via air delivery. Please allow up to 3-8 business days for your in-stock items to arrive. This shipping method is NOT trackable, however, delivery confirmation will be provided. Delivery confirmation provides a pickup date from Entertainment Earth and confirms delivery to your shipping destination when that delivery takes place. Shipping to PO Boxes, Military Bases (APO, FPO, etc.) and U.S. Territories (Puerto Rico, Guam, etc.), is available with this shipping method.


    Expedited Shipping - 2nd Day Air.
    NOTE: SHIPPING DAYS LISTED IN THE TABLE BELOW ARE TRANSIT TIMES ONLY. Orders placed after 10:00 AM Pacific Time may not be processed until the following business day. Please allow up to 2-3 business days for your in-stock items to arrive. This shipping method is trackable. Most orders with in-stock items arrive in 3 business days. Shipping to PO Boxes, Military Bases (APO, FPO, etc.) and U.S. Territories (Puerto Rico, Guam, etc.), is NOT available with this shipping method.



    Listed below are shipping details for Entertainment Earth, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping Rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    Continental US
    Alaska and Hawaii
    US Protectorates
    APO/FPO
    Canada
    Europe
    Asia
    Outside US, Eur., CA, Asia
    Continental US Street · Standard · (3 - 5 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $15.00 $4.95
    $15.01 to $25.00 $6.95
    $25.01 to $40.00 $7.95
    $40.01 to $55.00 $9.45
    $55.01 to $70.00 $9.95
    $70.01 to $85.00 $12.95
    $85.01 to $115.00 $14.45
    $115.01 to $140.00 $15.95
    $140.01 to $185.00 $20.95
    $185.01 to $225.00 $24.95
    $225.01 to $275.00 $29.95
    $275.01 to $350.00 $34.95
    $350.01 to $500.00 $39.95
    $500.01 to Up $54.95
    Continental US PO Box · Standard · (3 - 5 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $15.00 $4.95
    $15.01 to $25.00 $6.95
    $25.01 to $40.00 $7.95
    $40.01 to $55.00 $9.45
    $55.01 to $70.00 $9.95
    $70.01 to $85.00 $12.95
    $85.01 to $115.00 $14.45
    $115.01 to $140.00 $15.95
    $140.01 to $185.00 $20.95
    $185.01 to $225.00 $24.95
    $225.01 to $275.00 $29.95
    $275.01 to $350.00 $34.95
    $350.01 to $500.00 $39.95
    $500.01 to Up $54.95
    Continental US Street · Expedited · (1 - 3 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $15.00 $18.95
    $15.01 to $25.00 $24.95
    $25.01 to $40.00 $29.95
    $40.01 to $55.00 $36.95
    $55.01 to $70.00 $37.95
    $70.01 to $85.00 $41.95
    $85.01 to $115.00 $51.95
    $115.01 to $140.00 $79.95
    $140.01 to $185.00 $89.95
    $185.01 to Up $139.95
    Alaska and Hawaii Street · Standard · (3 - 7 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $15.00 $9.95
    $15.01 to $25.00 $10.95
    $25.01 to $40.00 $12.95
    $40.01 to $55.00 $13.95
    $55.01 to $70.00 $13.95
    $70.01 to $85.00 $19.95
    $85.01 to $115.00 $21.95
    $115.01 to $140.00 $26.95
    $140.01 to $185.00 $28.95
    $185.01 to Up $39.95
    Alaska and Hawaii Street · Expedited · (1 - 3 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $15.00 $21.95
    $15.01 to $25.00 $28.95
    $25.01 to $40.00 $34.95
    $40.01 to $55.00 $41.95
    $55.01 to $70.00 $43.95
    $70.01 to $85.00 $48.95
    $85.01 to $115.00 $60.95
    $115.01 to $140.00 $82.95
    $140.01 to $185.00 $92.95
    $185.01 to Up $149.95
    US Protectorates Street · Standard · (4 - 8 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $15.00 $14.95
    $15.01 to $25.00 $15.95
    $25.01 to $40.00 $16.95
    $40.01 to $55.00 $17.95
    $55.01 to $70.00 $23.95
    $70.01 to $85.00 $25.95
    $85.01 to $115.00 $30.95
    $115.01 to $140.00 $32.95
    $140.01 to $185.00 $34.95
    $185.01 to Up $59.95
    US Protectorates PO Box · Standard · (4 - 8 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $15.00 $14.95
    $15.01 to $25.00 $15.95
    $25.01 to $40.00 $16.95
    $40.01 to $55.00 $17.95
    $55.01 to $70.00 $23.95
    $70.01 to $85.00 $25.95
    $85.01 to $115.00 $30.95
    $115.01 to $140.00 $32.95
    $140.01 to $185.00 $34.95
    $185.01 to Up $59.95
    APO/FPO Street · Standard · (18 - 32 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $15.00 $14.95
    $15.01 to $25.00 $15.95
    $25.01 to $40.00 $16.95
    $40.01 to $55.00 $17.95
    $55.01 to $70.00 $23.95
    $70.01 to $85.00 $25.95
    $85.01 to $115.00 $30.95
    $115.01 to $140.00 $32.95
    $140.01 to $185.00 $34.95
    $185.01 to Up $59.95
    APO/FPO PO Box · Standard · (18 - 32 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $15.00 $14.95
    $15.01 to $25.00 $15.95
    $25.01 to $40.00 $16.95
    $40.01 to $55.00 $17.95
    $55.01 to $70.00 $23.95
    $70.01 to $85.00 $25.95
    $85.01 to $115.00 $30.95
    $115.01 to $140.00 $32.95
    $140.01 to $185.00 $34.95
    $185.01 to Up $59.95
    Canada · Standard · (5 - 10 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $15.00 $17.95
    $15.01 to $25.00 $20.95
    $25.01 to $40.00 $22.95
    $40.01 to $55.00 $24.95
    $55.01 to $70.00 $28.95
    $70.01 to $85.00 $31.95
    $85.01 to $115.00 $40.95
    $115.01 to $140.00 $51.95
    $140.01 to $185.00 $59.95
    $185.01 to Up $89.95
    Europe · Standard · (10 - 20 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $15.00 $22.95
    $15.01 to $25.00 $31.95
    $25.01 to $40.00 $36.95
    $40.01 to $55.00 $42.95
    $55.01 to $70.00 $50.95
    $70.01 to $85.00 $59.95
    $85.01 to $115.00 $76.95
    $115.01 to $140.00 $97.95
    $140.01 to $185.00 $115.95
    $185.01 to Up $149.95
    Asia · Standard · (10 - 16 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $15.00 $22.95
    $15.01 to $25.00 $31.95
    $25.01 to $40.00 $36.95
    $40.01 to $55.00 $42.95
    $55.01 to $70.00 $50.95
    $70.01 to $85.00 $59.95
    $85.01 to $115.00 $76.95
    $115.01 to $140.00 $97.95
    $140.01 to $185.00 $115.95
    $185.01 to Up $149.95
    Outside US, Eur., CA, Asia · Standard · (10 - 20 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $15.00 $22.95
    $15.01 to $25.00 $31.95
    $25.01 to $40.00 $36.95
    $40.01 to $55.00 $42.95
    $55.01 to $70.00 $50.95
    $70.01 to $85.00 $59.95
    $85.01 to $115.00 $76.95
    $115.01 to $140.00 $97.95
    $140.01 to $185.00 $115.95
    $185.01 to Up $149.95

    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50


    *  Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
        Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.


    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    Entertainment Earth Shipping Policies

    Entertainment Earth, Inc. offers two shipping methods through Amazon to most areas in the United States. Merchandise ships from Simi Valley, California.

    1. FedEx Home Delivery Continental USA is available for residential clients who require deliveries made Tuesday through Saturday between 9 a.m. and 8 p.m. Please allow up to 5-8 business days for your in-stock items to arrive. This shipping method is trackable. Shipping to PO Boxes, Military Bases (APO, FPO, etc.) and U.S. Territories (Puerto Rico, Guam, etc.), is NOT available with this shipping method.

    2. Expedited Shipping - 2nd Day Air is available for express deliveries. Orders placed after 10:00 AM Pacific Time may not be processed until the following business day. Please allow up to 2-3 business days for your in-stock items to arrive. This shipping method is trackable. Most orders with in-stock items arrive in 3 business days. Shipping to PO Boxes, Military Bases (APO, FPO, etc.) and U.S. Territories (Puerto Rico, Guam, etc.), is NOT available with this shipping method.              

    Other shipping methods may be available on request. Please include a comment with your order for more information. Not all shipping methods are available in all locations.

     If you haven't received your order in 14 business days, please contact us.

    ***NOTE:  Each order ships with the Entertainment Earth Catalog.  This catalog is for MATURE READERS ONLY.  It contains Adult collectible toys that may be violent or sexual in nature.  If you do not want to receive the catalog with your order, please include a note in the order comment section.

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    Entertainment Earth Tax Information

    Entertainment Earth is physically located in North Hollywood, California.  Local tax is collected for clients in California.  Tax is not collected for clients outside the state of California.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Entertainment Earth with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Entertainment Earth's Privacy Policy.

    Entertainment Earth's Privacy Policy


    Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

    The Information We Collect
    This notice applies to all information collected or submitted on the Entertainment Earth website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are: name, billing address, phone number, shipping address, email address and credit card number. Your e-mail address is NEVER shared, sold, or given to any third party.

    How We Use Information
    An explanation of the information we collect, and how we use it is detailed here. We repeat our general use of information we collect here: We use the information you provide about yourself when placing an order only to complete that order. We may share name and contact information with outside qualified parties. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We may share the information you provide about someone with outside qualified parties. We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

    Our Commitment To Data Security
    To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

    Our Commitment To Children's Privacy
    Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    We guarantee 100% satisfaction with our products and offer a 90-Day Hassle-Free Return Policy. Orders are carefully inspected for quality, assortment and proper packaging prior to shipment. If for any reason you are not delighted with the order you receive, you are welcome to return most unused/unopened items within 90 days for a full refund or replacement. Since Entertainment Earth deals with popular collectibles, some merchandise may sell out. If so, we may not be able to send a replacement and will give you a refund instead.

    If you have eligible products to return, please contact us.


    Products must be returned in their entirety (no partial cases) in the original condition and packaging (items sent to you in mint condition must be returned in mint condition), in saleable condition, without missing parts, and with the invoice (either original or a copy). Shipping and handling charges will not be refunded unless products are damaged when you receive them.

    Detailed instructions on how to return merchandise can be found on the reverse side of your Invoice in each shipment.

    Please contact us with any questions.

    Contact this seller Phone: 818-255-0095

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

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    Gift Messages

    ***NOTE:  Each order ships with the Entertainment Earth Catalog.  This catalog is for MATURE READERS ONLY.  It contains Adult collectible toys that may be violent or sexual in nature.  If you do not want to receive the catalog with your order, please include a note in the order comment section.

    Gift Wrapping

    Some merchants offer gift wrapping for an additional fee. If Entertainment Earth offers gift wrapping for an item, it will be noted in the ordering process. In these cases, you will find details of the gift wrap patterns offered and the cost of the service.

  • Top of Page Entertainment Earth Catalog

    Each order will ship with the Entertainment Earth Catalog.  This catalog is for MATURE READERS ONLY.  It contains Adult collectible toys that may be violent or sexual in nature.  If you do not want to receive the catalog with your order, please include a note in the order comment section.