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Accessory Genie - Details
For questions regarding products, order delivery, or returns, please contact Accessory Genie Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About Accessory Genie
Accessory Genie proudly serves the electronic and electronic accessory needs of customers all over the world. Now offering over 1,700 products, the Accessory Genie staff continues to take pride in minding the needs of each individual customer, personally reviewing every order, shipping on-time, and providing awesome post-sale support. Please shop with confidence knowing that there's a proud and knowledgeable staff on the other end working to ensure your satisfaction. At Accessory Genie we're proud to say, "We put the power in your hands!" Contact us toll free 888-998-8879 if you have any questions!
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Accessory Genie Special Shipping Information
Special Shipping Information : USA GEAR Panasonic Compact Camera Carrying Case with Neoprene Cushion , Belt Loop & Wrist Strap for Lumix DMC-XS1 , DMC-SZ3 , DMC-FH10 , DMC-F5 , DMC-TS25 and more Panasonic Digital Cameras!
Accessory Genie Shipping Rates
The exact shipping and handling rate for your specific listing can be found within the buy box for that specific Amazon ASIN listing or at checkout. The following rates are typical rates provided as a courtesy. Actual shipping and handling rates may vary per listing.
Please contact the Accessory Genie Customer Service Department prior to ordering if you have questions regarding time sensitive shipments or if your question is not answered here. Call toll free 888-998-8879, International 1-818-889-0485, or use the "Seller Help" link for assistance.
Amazon.com orders are processed Monday - Friday, excluding holidays.
Same Day Shipping: One-Day, Two-Day, and Expedited orders confirmed by 11am Pacific Time (on regular business days) are handled by our fulfillment teams with priority service and are guaranteed to ship the same day!
Please allow up to 2 business days to process your Standard order prior to shipping.
Listed below are shipping details for Accessory Genie, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)StandardExpeditedTwo-DayOne-Day Continental US Street ETA 3 - 5 business days 1 - 3 business days 2 business days 24 hours per Item $1.99 $1.99 $6.99 $9.99 per Weight (lbs) $0.00 $0.00 $0.00 $0.00 per Shipment $6.00 $14.00 $13.00 $20.00 Continental US PO Box ETA 3 - 5 business days --- --- --- per Item $1.99 --- --- --- per Weight (lbs) $0.00 --- --- --- per Shipment $6.00 --- --- --- Alaska and Hawaii Street ETA 3 - 7 business days 1 - 3 business days --- --- per Item $4.99 $6.99 --- --- per Weight (lbs) $0.00 $0.00 --- --- per Shipment $10.00 $18.00 --- --- APO/FPO Street ETA 18 - 32 business days --- --- --- per Item $1.99 --- --- --- per Weight (lbs) $0.00 --- --- --- per Shipment $6.00 --- --- --- APO/FPO PO Box ETA 18 - 32 business days --- --- --- per Item $1.99 --- --- --- per Weight (lbs) $0.00 --- --- --- per Shipment $6.00 --- --- ---
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
While most orders ship within 24 hours once confirmed by Amazon.com, some orders can take up to 2 business days to process in-house prior to shipping. The exact ship date will be disclosed in your Amazon.com Order Confirmation E-mail and within your Amazon.com account.
If you have not received an Amazon.com Order Confirmation Email or if you cannot locate a ship date estimate within your Amazon.com account it is possible there has been trouble processing your payment. Please contact Amazon.com Customer Service directly to learn why your order has not been confirmed.
SHIPPING METHODS AND TIME IN TRANSIT DETAILS
We ship orders via FedEx, UPS, and the U.S. Postal Service (USPS) depending on total shipment weight and the shipping speed indicated at checkout.
If the delivery location is unable to accept shipments from a certain carrier please notify Customer Service immediately so we can attempt to intercept your order.
PO Box & APO/FPO/AE Shipments: "Standard" shipments sent to PO Boxes and APO/FPO/AE addresses will typically ship with the United States Postal Service. Please see the table above for our shipping rates and estimated time in transit. If you are a member of our US Armed Forces we thank you for your service! While you are serving overseas please allow 18 - 32 business days to receive your order.
Signature Required: The value of the shipment, the regulations of the carrier, and/or the option of the delivery driver may cause the shipment to require a signature. If you are unable to be at the delivery address at the time of delivery it is best practice to leave a signed note for the delivery driver with instructions on where to leave the package. Typically, the carrier will attempt delivery to your location 3 times at which point they will either hold the package at a local distribution facility or return the package to our warehouse. Unfortunately, we are unable to request that the signature required stipulation be waived by the carrier.
If you have any specific questions or concerns regarding shipping please contact us prior to placing your order. Our customer service team will be happy to assist you.
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Sales tax is not separately calculated and collected in connection with items ordered from Accessory Genie through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Accessory Genie may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Accessory Genie through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
We will never sell information about you to anyone and we don't share it either. SPAM is annoying and we do everything in our power to protect all forms of your personal information. We have no interest in sharing or selling your personal information provided to us from Amazon. You are our customer and we want to ensure you are always treated right. We are a trusted Amazon 5-Star Featured Merchant. Check our "feedback," ask our customers, or talk with our suppliers. We're honest people who work hard to ensure each and every customer's satisfaction. We look forward to ensuring yours as you shop with us on Amazon.
What information do we collect?
When you order from us through Amazon we are provided with some personally identifiable information about you. If you order one of our products through Amazon we will collect and maintain your name, Amazon e-mail address, shipping address, telephone number, product selections, payment information, and order number. We collect this, and other information, as disclosed in this Policy, in order to fill your order and to communicate with you about your order.
It is our company policy not to share any information with third parties. Ever. Period.
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Returns and Refunds
Accessory Genie Exclusive 45 Day Amazon Return Policy
Each product is fully guaranteed by the manufacturer usually up to 3 years from date of delivery (unless specifically stated otherwise). The complete warranty is included with the product. The manufacturer's warranty covers repair or replacement of defective parts, subject to the conditions set forth. On most items, Accessory Genie offers an exclusive 45 day return policy for purchases made through Amazon.
All returns require a Return Merchandise Authorization (RMA) number, which you can obtain via email or by calling Accessory Genie Customer Service toll free at 888-998-8879 (Monday through Friday, 8 am to 5 pm Pacific Time). Please note your order number, item #'s of products being returned, and the reason for return. RMA numbers remain valid for 30 days. Please return your merchandise promptly after receiving an RMA number.
All returns must be shipped with the RMA number clearly displayed on the outside of the shipping box. All returned product must be complete with the original manufacturer's packaging and any parts, cords, or manuals. We cannot accept returns of products missing the serial number or UPC; we will not issue refunds for such items.
Defective Merchandise - Defective merchandise may be returned within 45 days from the date of purchase for refund.
Non-Defective Merchandise - Non-defective merchandise may be returned within 45 days from the date of purchase for refund. Non-defective items, open merchandise, and incomplete returns are subject to a 20% restocking fee.
45 Day Return Policy Exceptions - Radar detectors, GPS equipment, computer software, and MP3 players must be returned within 15 days from the date of purchase. Software can only be exchanged, not returned.
Outgoing shipping charges and Amazon processing fees are not refundable under any circumstance. Canceled orders, undeliverable orders, and refused shipments are subject to additional handling charges.
Please allow 14 business days to process your return after it arrives at our warehouse. You will be notified via email once we receive your return. Any merchandise returned to Accessory Genie without authorization or a RMA number may be refused and/or subject to additional handling charges.
Accessory Genie reserves the right to refuse any return. An RMA number does not guarantee final disposition. All returns are subject to inspection.
To cancel an item or an entire order (prior to shipping)
- Click the Your Orders button Your Account.
- Click the Cancel Items button.
- Click the check box next to each item you wish to remove from the order. If you wish to cancel the entire order, check all the items.
- Click the Cancel checked items button when finished.
We work quickly to process all orders without delay. For time sensitive matters such as cancellations please call Accessory Genie Customer Service toll free 1-888-998-8879, International 1-818-889-0485.
Contact this seller Phone: 888-998-8879
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.