Recent Feedback:

4.6 stars over the past 12 months
4.6 stars over the past 12 months (1,851 ratings)

Frequently Asked Questions

1.       How many days will you handle our orders?

We will ship out your items within 3 days.

2.       How long does shipping usually cost?

All of your items are sent from china, and it will usually take 7-12 working days.

3.       Do I need pay extra fees for shipping?

 Some items in our stock are free shipping 

4.       If I still do not receive my parcel after a long time, what should I do?

Please send an email to contact us, we will response you within 24 hours and help you to solve the problem.

5.       If I received the items and I am not satisfied with it, what should I do?

Please send an email to contact us, we will response you within 24 hours and help you to solve the problem.

HeeGrand - Details

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    About HeeGrand

    Established in 2011, with over 80 employees, our company is a professional seller on Amazon mainly specialized in selling clothing and other accessories branded with HEE GRAND. Our company is located in Ningbo with convenient transportation access. Our great varieties, reasonable price, prompt delivery and perfect service enable us to guarantee a perfect customer satisfaction.

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    HeeGrand Shipping Rates


    Listed below are shipping details for HeeGrand, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    Continental US StreetETA17 - 28 business days---
     per Item$0.00---
     per Weight (lbs)$5.80---
     per Shipment$0.00---
    Continental US PO BoxETA17 - 28 business days---
     per Item$0.00---
     per Weight (lbs)$5.80---
     per Shipment$0.00---
    Alaska and Hawaii StreetETA17 - 28 business days---
     per Item$0.00---
     per Weight (lbs)$5.80---
     per Shipment$0.00---
    Alaska and Hawaii PO BoxETA17 - 28 business days---
     per Item$0.00---
     per Weight (lbs)$5.80---
     per Shipment$0.00---
    US Protectorates StreetETA4 - 8 business days---
     per Item$0.00---
     per Weight (lbs)$5.80---
     per Shipment$0.00---
    US Protectorates PO BoxETA4 - 8 business days---
     per Item$0.00---
     per Weight (lbs)$5.80---
     per Shipment$0.00---
    APO/FPO StreetETA18 - 32 business days8 - 16 business days
     per Item$0.00$0.00
     per Weight (lbs)$5.80$5.80
     per Shipment$0.00$0.00
    APO/FPO PO BoxETA18 - 32 business days8 - 16 business days
     per Item$0.00$0.00
     per Weight (lbs)$5.80$5.80
     per Shipment$0.00$0.00
    EuropeETA10 - 20 business days---
     per Item$0.00---
     per Weight (lbs)$14.88---
     per Shipment$0.00---
    AsiaETA10 - 16 business days---
     per Item$0.00---
     per Weight (lbs)$6.80---
     per Shipment$0.00---


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    17 - 28 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    HeeGrand Shipping Policies

    We ship items out via EMS, and in general, it will cost about 7-12 working days to arrive, and if any delayed, please send us an email, we will try our best to help you. Thank you for your kind understanding!

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    HeeGrand Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from HeeGrand through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from HeeGrand may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from HeeGrand through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide HeeGrand with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to HeeGrand's Privacy Policy.

    HeeGrand's Privacy Policy

    Return policy:

    1.If you want to return item, please email us, and we will help you.
    2.If we seller has authorized your return request, please use a  trackable method  to ship back,and if your package doesn't arrive and you don't use a trackable method to return or if you refuse the shipment as a method of return, amazon may not be able to cover you under the A-Z guarantee.
    3.Returning shipping charge will not be borne by us if we send you a correct item and size,and we will refund the item price to buyer as soon as we received the parcel send by buyer.
    4.If we send you a wrong or damaged item, we will be responsible, and resend or refund as you like!
    5.All returning parcel should be new and no damage,or we have right to refuse to refund or resend!
    6.If you do not like the item, you should pay for the returning shipping fee, then we will refund you ITEM PRICE to you as soon as we get your returning parcel!

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.com Product Return Policy. Please contact HeeGrand to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page Shoes Sizing Information

    Considering the size difference, please refern to this size chart to select a suitable size for yourself! and if any problems, please send us an Email, we will reply you within 24 hours.Thank you!

  • Top of Page custom problems

    If you suffered a custom problems, please email us!