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Frequently Asked QuestionsQ: Are your items authentic?
A: Yes, ALL the items we carry are 100% Authentic. We do not and will never carry knockoffs.
Q: How come some of your items came with out hang tags?
A: We sell our items exactly how we got them from our vendors. Some of the items will not come with a hang tag because that is how they were manufactured. I assure you they are authentic and new.
Q: Are the items new?
A: Yes, all the items in our store is new and never been used.
Q: What is your return policy?
A: Return Due to warehouse error: Buyer has 7 days to request for a return. The item must be in its original new condition with original tags attached and no alterations (used/wash/worn/stains/odor(smoke/perfume/air freshener)/tags torn). All tags and original accessories must be attached or there will be a 50% restocking fee. The return package must arrive with in the given time frame by Amazon, if not the return will not be accepted. Prepaid label will be provided.
Return due to: item did not Fit or Like (or any other reason besides damage):
Buyer has 7 days after package is delivered to request for a return.
The item must be in its original new condition with original tags attached and no alterations (used/wash/worn/stains/odor(smoke/perfume/air freshener, etc)/tags torn), or there will be a 50% restocking fee.
If the item meets the above mentioned requirements please follow Amazon's return process. The return package must arrive with in the given time frame by Amazon, if not the return will not be accepted. Return label and any other fees must be covered by buyer.
Return due to Manufacturer Damage(s):
Buyer has 7 days to request for a return. The item must be in its original new condition with original tags and original accessories attached. No alterations: wash/worn/stains/odor(smoke/perfume/air freshener)/tags torn; besides the damage stated in your return request. The return package must arrive with in the given time frame by Amazon, if not the return will not be accepted. Prepaid label will be provided. (Manufacturer Damage does not apply to any damage caused by buyer or daily use)
trendygram - Details
For questions regarding products, order delivery, or returns, please contact trendygram Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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We love trends.. and we love to provide you with trendy stuff!
We know our ability to provide great customer service. That is how we earned our 100% positive feedbacks and power seller from Ebay. We hope we will be able to extend our products and great customer service in Amazon. Check our items and don't hesitate to contact us for questions. The last thing you want is to not be happy with your online purchase.
Always, Have a great day and keep those smiles on!! :)
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trendygram Shipping Rates
Listed below are shipping details for trendygram, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)StandardExpedited Continental US Street ETA 3 - 5 business days 1 - 3 business days per Item $0.60 $4.00 per Weight (lbs) $0.00 $0.00 per Shipment $4.49 $30.00 Alaska and Hawaii Street ETA 3 - 7 business days 1 - 3 business days per Item $0.00 $0.00 per Weight (lbs) $0.65 $5.99 per Shipment $6.99 $35.00
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
Unless noted otherwise in the ordering pipeline trendygram ships all items within two days of receiving order You will receive notification of any delay or cancellation of your order.
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Sales tax is not separately calculated and collected in connection with items ordered from trendygram through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from trendygram may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from trendygram through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
trendygram values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.com Product Return Policy. Please contact trendygram to get information about any additional policies that may apply:
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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Return & Exchange Policy and Procedure
Buyer has 14 days from receiving the item to request for returns and exchanges. Buyer has then 7 days to send out the item. The buyer pays for both way shipping unless it's a shipping error from our end. All returns and exchanges must be in the original form; all tags and original accessories must be attached , there should not be any sign or wear or there will be a 25% restocking fee.
If we do not receive the item within the 7 days after request for returns and exchanges, there will be a 30% restocking fee.
After 30 days of the purchase , the buyer can only return for exchange , no credit will be issued.
After 60 days of the purchase, we will not be able to grant any return/exchange.