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Video & Audio Center - Details
For questions regarding products, order delivery, or returns, please contact Video & Audio Center Customer Service:To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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About Video & Audio Center
Video & Audio Center has been in business for over 27 years, providing excellent customer service before and after the sale. We offer the latest high-tech consumer electronics and custom installation options. Our goal is to provide affordable solutions for your home entertainment. We are proud to be a family-owned business, and we currently own and operate 3 retail superstores and one Custom Home Theater Showroom.
Just One Touch designs and installs systems featuring state-of-the-art audio video, multimedia, communications, automation and lightning control components. Just One Touch specializes in shaping technology to fit your individual lifestyle. Our goal is to provide simple operation and seamless architectural integration.
‚ÄĘ Offer latest technology in consumer electronics
‚ÄĘ Long term customer satisfaction
‚ÄĘ Expert Sales Associates
‚ÄĘ Ready to ship inventory
‚ÄĘ Factory Authorized Dealers for all brands we sell
‚ÄĘ We offer career opportunities for over 100 employees
2008¬† #5 in CEPro's 100 List of Top Integrators
2007 #1 in CEPro's Top Custom Retailers in California and #5 in the USA
2007¬† #10 in CEPro's 100 List of Top Integrators
2006 #1 in CEPro's Top Custom Retailers in California and #5 in the USA
2006 Top Sales Volume in US Western Region - Control4
2006¬† #13 in CEPro's 100 List of Top Integrators
2005¬† Theo Kalomirakis Best Home Theater Architecture by CEDIA and AIA
2005¬† Best Media Room by CEDIA
2005¬† #6 in CEPro's Top 20 Custom Retailers
2005¬† #11 in CEPro's 100 List of Top Integrators
2004¬† #5 in CEPro's Top 20 Custom Retailers
2004¬† #17 in CEPro's 100 List of Top Integrators
2003¬† #9 in CEPro's Top 20 Custom Retailers
¬†Publications / Media
01.2008¬† HD Living
03.2006¬† Robb Report Home Entertainment
03.2006¬† CNBC news feature on the Just One Touch Home
01.2006¬† Sound & Vision
11.2005¬† Electronic Lifestyles
11.2005¬† CEDIA News
08.2004¬† Twice Magazine
04.2003¬† CEPro Magazine
¬†¬†The VAC Difference
We built our rock solid reputation by offering the highest quality goods at the most competitive prices. We pride ourselves on setting the trend for customer service. Today, there are dozens of mail order, or Internet only retailers; why trust your business to a Company that's never dealt with a live person or is operating from some warehouse, or garage? Your peace of mind is very important to us, and we'll do whatever it takes to make sure your shopping experience with us is pleasurable, and secure. If you are in the area, please accept our invitation to visit our stores, you'll quickly notice how clean and well stocked they are. We know you'll appreciate our professional & courteous sales & support staff. Add to that the Nation‚Äôs Largest Sony Selection, and you'll quickly agree that you're not just a voice or an email address to us! We are opening our Online Store for those of you too far away, or too busy to visit personally. We promise to deliver that same high quality product, service and support (and competitive pricing) to all of our Internet customers. So sit back, relax and shop from the convenience of your home or office. We hope you enjoy your visit.
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Video & Audio Center Shipping Rates
Listed below are shipping details for Video & Audio Center, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)StandardExpeditedTwo-Day Continental US Street ETA 3 - 5 business days 1 - 3 business days 2 business days per Item $0.00 $0.00 $0.00 per Weight (lbs) $0.00 $2.95 $3.95 per Shipment $0.00 $12.95 $13.95
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $11.98 $17.98 $16.95 $44.95 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $7.98 $11.98 $14.29 $44.95 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $11.98 $17.98 $14.29 $44.95 DVDs $3.99 $3.99 $6.19 $6.19 $7.98 $11.98 $14.29 $44.95
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
If you qualify for FREE Shipping but your order also contains one or more ineligible items,
you'll be charged shipping fees for those ineligible items. Canceling items, combining orders, or changing your shipping address, speed, or preference might affect your order's eligibility for
FREE Shipping. Excludes items that do not include a statement that they are eligible for
FREE Shipping next to their price. Also excludes certain oversize items. Offer cannot be combined with any other offer. Offer only applies to GROUND shipping.
Note that this offer is only valid for orders shipped within the continental U.S.
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Video & Audio Center will only charge sales tax on orders being shipped within California state. All order shipped out of California will not be charged sales tax.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
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Returns and Refunds
All Returns Require Prior Authorization
No returns will be accepted without an RMA # - Please call 1-866-822-2289 or email us at email@example.com for an Return Authorization Number. Any item returned without authorization will be refused.
Return of New Items
VIDEO & AUDIO CENTER allows you to return any new, factory-sealed and unopened merchandise within 10 days of your purchase date. You may choose a full-credit product exchange or a full credit by the same means payment was made. Shipping charges cannot be refunded.
All returned merchandise must be unregistered, in complete original manufacturer's packaging, same condition as sold, with all accessories, literature, instructions, documentation and blank warranty cards.
Return of Damaged or Defective Items
VIDEO & AUDIO CENTER allows you to return a damaged or defective item within 10 days of your purchase date. Return of defective units beyond this period requires an inspection report or a call reference number from the manufacturer (kindly call 866-8222289 for assistance)
VIDEO & AUDIO CENTER is unable to accept returns of the following:
- Televisions over 20 inches
- No refunds or exchanges on used or opened merchandise.
- No refunds on labor and/or installation services.
- No refunds on consumables including but not limited to recordable media, photo paper, digital memory, tapes, batteries, CD/DVDs, etc.
- No refunds on opened computer software, movies, music and video games. (To get credit for these items, they must be unopened. If the original is damaged or defective, please see details above).
- No refunds on special order merchandise.
- No refunds on any product with a service activation feature.
In the event an item is exchanged there will be a restocking charge of up to 15% to be levied with the sole discretion of Video & Audio Center. These fees apply unless the item is defective or damaged, you received the wrong item, or the fee is prohibited by law.
Contact this seller Phone: 1-866-822-2289
To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.