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4.7 stars over the past 12 months
4.7 stars over the past 12 months (1,686 ratings)

Frequently Asked Questions

Our Return Policy: 14 days for returns or exchanges.  All returns must meet the following terms in order to be eligible for a refund. 

 

-    Items must be returned in 100% new, resalable condition (unless damage thru shipping) 

-    Returns must include all packaging materials, instruction sheets, and manuals.  If sent back without packaging and/or accessories, your item will NOT be refunded or returned back to you.

-    Packaging materials must not be torn or damaged 

-    All manuals must be returned in unmarked condition

-   Socks or Clothing are non-refundable.  Tried on socks or socks no longer attached, are non-refundable.  If returned, you will not receive credit and they will not be shipped back to you.

-    Shipping charges are non-refundable.  Free shipping is never "Free Shipping" and costs are deducted when refunding an order.

 

Per our policy, a 15% restocking fee may be charged after the product has been returned and inspected. Items must be unopened and in new condition. The buyer is responsible for shipping the item back and shipping on the order is non-refundable. If you decide to exchange the item instead, there is no restocking fee. Shipping fees on (Free Shipping) items will be deducted from refund (plus a small handling fee for shipping supplies).  Items damaged in transit is buyers risk.  All claims for damage must be reported to the carrier within 48 hrs. by the buyer.  If you purchase expedited shipping it must be before 12pm pacific time in order for it to ship same day.  Otherwise it ships next business day.


We try our best to be a GREEN company.  Some items ship bulk.  Some bulk items may or may not have logo's but are 100% authentic Prestige Medical items.  I only sell quality Prestige Medical products.  No knock off's or fakes of any kind.

Valencia Discount Medical - Details

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    About Valencia Discount Medical

    I have been in the Medical Supply Industry for over 23 years.  I am a Top Rated Seller and am very knowledgable on the products I sell.  I am an honest seller.  If you have a problem with your item, I will do my best to solve it.  Communication is key and appreciated.  Thanks for shopping!

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    Valencia Discount Medical Shipping Rates


    Listed below are shipping details for Valencia Discount Medical, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    Continental US StreetETA3 - 5 business days1 - 3 business days
     per Item$0.00$0.00
     per Weight (lbs)$0.00$0.00
     per Shipment$0.00$11.99
    Continental US PO BoxETA3 - 5 business days1 - 3 business days
     per Item$0.00$0.00
     per Weight (lbs)$0.00$0.00
     per Shipment$0.00$11.99
    Alaska and Hawaii StreetETA3 - 7 business days1 - 3 business days
     per Item$0.00$0.00
     per Weight (lbs)$0.00$0.00
     per Shipment$0.00$18.99
    Alaska and Hawaii PO BoxETA3 - 7 business days1 - 3 business days
     per Item$0.00$0.00
     per Weight (lbs)$0.00$0.00
     per Shipment$0.00$18.99
    US Protectorates StreetETA4 - 8 business days2 - 4 business days
     per Item$0.00$0.00
     per Weight (lbs)$0.00$0.00
     per Shipment$0.00$18.99
    US Protectorates PO BoxETA4 - 8 business days2 - 4 business days
     per Item$0.00$0.00
     per Weight (lbs)$0.00$0.00
     per Shipment$0.00$18.99
    APO/FPO StreetETA18 - 32 business days8 - 16 business days
     per Item$0.00$0.00
     per Weight (lbs)$0.00$0.00
     per Shipment$0.00$11.99
    APO/FPO PO BoxETA18 - 32 business days8 - 16 business days
     per Item$0.00$0.00
     per Weight (lbs)$0.00$0.00
     per Shipment$0.00$11.99


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    Valencia Discount Medical Shipping Policies

    We do our best to ship within 24 hours (98% of the time).  Sometimes things come up but your order will always ship within 2-3 business days.  Most items are small and sent US Mail (no tracking).  Most Blood Pressure sets are sent USPS (tracking included). If you need to return your item, shipping fees on (Free Shipping) items will be deducted from refund.  Buyer is responsible for all shipping costs and shipping the item back to us. 

    Questions? Don't hesitate to ask.  Thanks.
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    Valencia Discount Medical Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from Valencia Discount Medical through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Valencia Discount Medical may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Valencia Discount Medical through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Valencia Discount Medical with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Valencia Discount Medical's Privacy Policy.

    Privacy Practices

    Valencia Discount Medical values the privacy of your personal data.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.com Product Return Policy. Please contact Valencia Discount Medical to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.