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4.9 stars over the past 12 months
4.9 stars over the past 12 months (196 ratings)

Frequently Asked Questions

Please feel free to contact us directly, with any and all questions you may have.


YOU CAN CONTACT US
BY EMAIL:
BY TELEPHONE: 888.754.1116
ext. 98 for Sales
M-F11-5PM PACIFIC STANDARD TIME

Jensen Best Photo and Video Lighting - Details

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    About Jensen Best Photo and Video Lighting


    JENSEN BEST IMPORTS
    GOOD PRODUCTS, GREAT VALUE, SMART PRICES

    WE HAVE BEEN IN THE PHOTOGRAPHIC/DIGITAL IMAGING INDUSTRY SINCE 1993, AND IN THAT TIME WE HAVE BEEN WITNESS TO MANY CHANGES IN THE INDUSTRY. JENSENBEST IS OUR ANSWER TO MANY OF THOSE CHANGES AND OUR ATTEMPT TO BRING TO THE GENERAL PUBLIC QUALITY PRODUCTS AT SMART PRICES. NOW ANYONE CAN BE A PHOTOGRAPHER OR MAKE A FILM. WE PROVIDE SOLUTIONS TO OUR CUSTOMER'S LIGHTING NEEDS.†
    All of our merchandise is shipped via UPS from our warehouse in beautiful Oxnard, California.† We make sure to ship your order within 24 to 48 hours of receipt of payment, excluding weekend/holidays.
    YOU CAN CONTACT US
    BY EMAIL:
    BY TELEPHONE: 888.754.1116
    ext. 98 for Sales
    M-F11-5PM PACIFIC STANDARD TIME

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    Jensen Best Photo and Video Lighting Shipping Rates



    Listed below are shipping details for Jensen Best Photo and Video Lighting, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    Continental US StreetETA3 - 5 business days1 - 3 business days
     per Item$0.00$0.00
     per Weight (lbs)$0.75$2.99
     per Shipment$5.49$10.99
    Alaska and Hawaii StreetETA3 - 7 business days---
     per Item$0.00---
     per Weight (lbs)$3.00---
     per Shipment$6.00---
    US Protectorates StreetETA4 - 8 business days---
     per Item$0.00---
     per Weight (lbs)$3.00---
     per Shipment$5.00---
    APO/FPO StreetETA18 - 32 business days---
     per Item$0.00---
     per Weight (lbs)$3.00---
     per Shipment$5.00---
    APO/FPO PO BoxETA18 - 32 business days---
     per Item$0.00---
     per Weight (lbs)$3.00---
     per Shipment$6.00---
    CanadaETA5 - 10 business days---
     per Item$0.00---
     per Weight (lbs)$1.99---
     per Shipment$8.99---


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    Jensen Best Photo and Video Lighting Shipping Policies

    We usually ship within 1-2 business days after the order is placed. We ship all orders either UPS, FedEx or USPS, whichever is more time and cost effective for you, our customer. If you would like expedited shipping, we do offer any shipping service up to and including next day air. To order with expedited shipping- call 1 (888)754-1116 and speak with a live customer order specialist.

    Please note, International orders shipping outside of the U.S. are subject to foreign taxes and duties.
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    Jensen Best Photo and Video Lighting Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from Jensen Best Photo and Video Lighting through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Jensen Best Photo and Video Lighting may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Jensen Best Photo and Video Lighting through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Jensen Best Photo and Video Lighting with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Jensen Best Photo and Video Lighting's Privacy Policy.

    Jensen Best Photo and Video Lighting's Privacy Policy

    We do not share any information from you when you place an order.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.com Product Return Policy. Please contact Jensen Best Photo and Video Lighting to get information about any additional policies that may apply:

    Contact this seller Phone: 888-754-1116

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page Assembly Instructions - Support System

    Support System Assembly Instructions

    Your support system includes the following items:

    • (2) Light Stands
    • (1) Crossbar

    To assemble:
    1. Open legs of both light stands and extend up to chest high.
    2. Assemble crossbar by joining all parts of crossbar (typically two pieces) by screwing them together (if threaded) or by clicking them together.
    3. Mount both sides of crossbar onto the top of the stands.

    Please note: Stands are shipped with a protective plastic tip on the top threaded part of the stands to prevent the thread (metal tip/part) from poking out of the box and becoming damaged during shipping. REMOVE AND DISCARD THIS PLASTIC TIP