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Amazing Holiday Deals - Details
For questions regarding products, order delivery, or returns, please contact Amazing Holiday Deals Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About Amazing Holiday Deals
Two Cougars LLC's General Return Policy:
Two Cougars LLC is always willing to help make the return process as easy as possible.
• All returns due to refusals or customer unavailability will be subject to a reasonable processing fee.
• Returned products must include all original components provided by the manufacturer. Any return that is not complete will be returned back to the customer and no refund will be issued. Products are returned due to "no longer wanted/needed" will be charged 20%-30% restocking fee, depending on the conditions of the returned product.
• Defective products may be returned for repair or replacement only. Buyers should always contact the Manufacturer regarding the defective products before returning to us. A manufacturer's defective confirmation ID # is required for Two Cougars LLC to process your RMA request.
• After an RMA request is assigned, the products should be shipped backed and received by us within 15 days. We strongly recommend you buy signature confirmation service in order to avoid unexpected loss.
• Software that is opened and used cannot be returned under any circumstances.
• If a package received and the condition of the box or the actual merchandise does not match the specified return condition, no credit will be issued and the item will be returned to the customer.
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Shipping Rates & Delivery Estimates
Seller Shipping Times & Rates
When you purchase a new, refurbished, used, or collectible item from a seller at Amazon Marketplace, you pay immediately, online. Included in your payment is a pre-calculated fee for shipping.
- Seller Shipping Times
- Seller Shipping Rates
- Placing Orders from Outside the United States
- How Our Rates Are Calculated
Marketplace Shipping Times
Most sellers agree to ship within 2 business days of your purchase. Expected transit times for each shipping method are listed below unless otherwise noted in the seller's policies.
- Standard U.S.: 4 to 14 business days after shipping (may take up to 21 business days)
- Expedited U.S.: 2 to 6 business days after shipping
- Two-Day U.S.: 2 business days after shipping
- One-Day U.S.: 1 business day after shipping
- International Standard: 3 to 6 weeks (may take 8 to 12 weeks due to customs delays)
- International Expedited: 3 to 7 business days
Seller shipping times are not guaranteed and the actual performance varies by seller.
Should you have any questions about your shipment, please contact your seller directly.
Seller Shipping Rates
Your shipping fees when buying items from a seller on Amazon.com are fixed according to the type of product you purchase.
Rates are based on shipping a single item. Purchasing multiple items from a seller results in multiple shipping charges--there are no "per shipment" and "per item" charges, as there is when you buy items fulfilled by Amazon.com.
For buyers within the United States, shipping charges and options vary according to the product being purchased, and are listed in the chart below unless otherwise noted in the seller's policies.
(4 to 14 business days)
(2 to 6 business days)
(2 business days)
(1 business day)
Books $3.99 $6.99 $11.98 $17.98 CDs, Cassettes, Vinyl $3.99 $6.19 $7.98 $11.98 VHS Videotapes $3.99 $6.19 $11.98 $17.98 DVDs $3.99 $6.19 $7.98 $11.98 Video Games $3.99 $6.99 Not available Not available Software & Computer Games $3.99 $6.99 Not available Not available Camera & Photo $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Tools & Hardware $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Kitchen & Housewares $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Computer $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Outdoor Living $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Electronics $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Sports & Outdoors $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Cell Phones & Service $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Musical Instruments $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Office Products $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Toy & Baby $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Everything Else $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available
Shipping charges for media products (Books, CD's, DVD and VHS) delivered outside of the Continental United States are listed in the chart below. Shipping charges for non-media products delivered outside the Continental United States are set by the sellers themselves. Please see the rates posted in the seller's shipping policies.
(3 to 6 weeks)
(3 to 7 business days)
Books $16.95 up to 1 lb.
$23.95 over 1 lb.
$44.95 CDs, Cassettes, Vinyl $14.29 $44.95 VHS Videotapes $14.29 $44.95 DVDs $14.29 $44.95
Note: Buyers outside the U.S. cannot purchase the following types of items from sellers: video games, toy and baby items, electronics, cameras and photo items, tools and hardware, kitchenware and housewares, sporting goods and outdoor equipment, software, and computers.
Seller orders can only be placed from international locations if the buyer is in a supported country (see the list below). Standard International shipping is the only shipping option available for seller orders fulfilled by Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates Puerto Rico, U.S. Virgin Islands, U.S. Minor Outlying Islands, Guam, American Samoa and Northern Mariana Islands APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Russia, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom (England, Northern Ireland, Scotland, and Wales) Asia China, Hong Kong, India, Israel, Japan, French Polynesia, Marshall Islands, Micronesia, New Caledonia, New Zealand, Palau, Singapore, South Korea Australia Australia Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Mexico, South Africa
How Our Rates Are Calculated
Amazon.com charges buyers a flat rate for shipping seller orders, and passes the funds to the seller to offset the costs of packaging and labor, as well as the actual postage required.
The credit given to a seller will usually closely match what the seller pays to ship the item, using the option that you have chosen (Standard or Expedited). However, there may be times when the credit a seller is given for an order will be above and beyond what is actually paid for postage. Shipping costs are an inherent feature in any mail-order service, and we hope that you will understand.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
Amazing Holiday Deals values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.com Product Return Policy. Please contact Amazing Holiday Deals to get information about any additional policies that may apply:
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.