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4.8 stars over the past 12 months
4.8 stars over the past 12 months (6,396 ratings)

Frequently Asked Questions

Q : If batteries could not be fully charged or hold a charge, please try the steps below.

A :

(1) Please exhaust all its capacity firstly, make sure it is 0%, this is very important.
(2) After exhausting all its capacity, please make a full charge, about 12 hours. During the charge, Please do NOT turn on the laptop.

(PS: When you exhaust the capacity of the battery, please lower the screen brightness, and don't operate any program). Please try this "complete exhaust ----full charge" process 3 times.

Q: How long do batteries last?
A:
The life of a rechargeable battery operating under normal conditions is generally between 500 to 800 charge-discharge cycles. This translates into one and a half to three years of battery life for the average user. As your rechargeable battery begins to die, you will notice a decline in the running time of the battery. When your two hour battery is only supplying you with an hour's worth of use, it's time for a new one.

Q: How can I maximize battery performance?
A:
There are several steps you can take to insure that you get maximum performance from your Laptop Battery:
A. Breaking In New Batteries - new batteries come in a discharged condition and must be fully charged before use. It is recommended that you fully charge and discharge your new battery two to four times to allow it to reach its maximum rated capacity.
B. It's a good idea to clean dirty battery contacts with a cotton swab and alcohol. This helps maintain a good connection between the battery and your portable device.
C. Exercise Your Battery - Do not leave your battery dormant for long periods of time. We recommend using the battery at least once every two to three weeks. If a battery has not been used for a long period of time, perform the new battery break in procedure described above.
D. Battery Storage - If you don't plan on using the battery for a month or more, we recommend storing it in a clean, dry, cool place away from heat and metal objects. Ni-Cd, Ni-MH and Li-Ion batteries will self-discharge during storage; remember to break them in before use.

For Blue-ray Burner


Before you buy a Blue-ray Burner, please check if your computer could meet the configuration requirement or not, as below. And For playing Blu-ray Disc, you need a player that supports blue-ray decoding, such as the PowerDVD.

CPU: Dual Core
Memory: >= 1GB
Video Card: nVidia: >= 8500GT
ATI: >= HD2000

Some computer is not strong enough or is missing some features to work with Blue-ray Burner. Therefore, before buying the Blue-ray Burner, please contact us , we can check it with you.

About the Lost Package
If you can find your package even the UPS or USPS sites said it was delivered, you can try to find the package in this way.

First, please check it with your family or neighbors to see if they got the package for you.

Second, if you package is delivered via UPS, please contact us for it, and we will help contact UPS to file a tracer for the package. Usually it takes about one week for UPS to figure it out. If you package is delivered via USPS, please contact the local post office and tell them to change the delivery status because the package was never delivered. If the post office is sure they delivered it please file a police report for the stolen package and provide us with report#.

BrainyDeal - Details

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    About BrainyDeal

    Based in New York USA, BrainyDeal Store is engaged in the wholesale & retail distribution of various household electronics and power products. Our mission is to provide innovative, high quality, and specialty products that meet our customer needs. We believe our first responsibility is to the customers who patronize our store. We strive to offer superior customer service, technical support. You can be assured that you will receive a first class customer service and best shopping experience in using our store. Customer Phone service Call: 718-234-4488† 9:00AM-5:00PM EST Mon-Fri. We respond email in 1- 24 business hours.

    "Ship Time" means the time the carrier takes to delivery your order. It does not include the time we take to process your order. We usually take 0 to 1 business days to process your order. There is no weekend service for our Second or Next Day delivery . Please note that: Next day air orders before 10:00 AM EST will be shipped the same day, Next day shipping is only available on business days.

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    BrainyDeal Shipping Rates

    Greeting,

    Our shipping rates, $4.99 Plus $1.96 Per shipment. Thus the rates might seem a little bit too much for some small items shipped by USPS. We are aware of this. And that is why we lowered those small items' prices to some impossible levels. We lowered those prices so that you would feel fair after adding in the shipping charge.

    Further, we usually do the shipping by USPS or UPS. and ups,You can track the status of this order via USPS or UPS official website It takes a few days to update the status by the carrier.

    There is no weekend service for our Second or Next Day delivery .† Therefore, a package that leaves on shipping carrier's distribution center on a Saturday or Sunday does not actually reach the buyer until Monday morning.

    As Amazon only allows us to charge one shipping rate, there is no way we could charge a lower rate on the small items. So, please do not ask us to lower the amount. Also, please do not get disappointed with the shipping as there are other sellers offer the same item with lower shipping but higher item price, some even offer higher shipping with higher item price.


    "Ship Time" means the time the carrier takes to delivery your order. It does not include the time we take to process your order. We usually take 0 to 1 business days to process your order.

    Please note that: Next day air orders before 10:00 AM EST will be shipped the same day, Next day shipping is only available on business days.



    Listed below are shipping details for BrainyDeal, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Two-Day
    Continental US StreetETA3 - 5 business days2 business days
     per Item$4.99$5.99
     per Weight (lbs)$0.00$0.00
     per Shipment$1.96$11.99
    Continental US PO BoxETA3 - 5 business days---
     per Item$4.99---
     per Weight (lbs)$0.00---
     per Shipment$1.96---
    Alaska and Hawaii StreetETA3 - 7 business days---
     per Item$3.99---
     per Weight (lbs)$0.00---
     per Shipment$9.99---
    Alaska and Hawaii PO BoxETA3 - 7 business days---
     per Item$3.99---
     per Weight (lbs)$0.00---
     per Shipment$6.99---


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    BrainyDeal Shipping Policies


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    BrainyDeal Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from BrainyDeal through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from BrainyDeal may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from BrainyDeal through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide BrainyDeal with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to BrainyDeal's Privacy Policy.

    Privacy Practices

    BrainyDeal values the privacy of your personal data.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Brainydeal

    Brainydeal Store offers only fine quality merchandise. If you are not completely satisfied, we will gladly accept returns within 30 days from receipt of merchandise. At your request, we will issue you a credit back to your account , or exchange the merchandise.

    By placing an order, you agree to the following policies:

    Your return must meet the following criteria or it will be rejected and returned back to you at your cost.

    Basic Criteria:


    All returns must include the following:

    ††† * Original Condition
    ††† * All accessories
    ††† * Manuals, warranty registration, etc.
    ††† * Return Merchandise Authorization (RMA) obtained from site or customer service for the correct product and not yet expired


    Basic Policy


    Check the Special Returns Policy below to see if it applies to your return. If not, then the following Basic Returns Policy applies:

    (1) An RMA number must be requested within (30) days of the delivery date. Shipping and handling fees are the costs of us sending the product to you and will not be refunded. In the event an item is sold with "free shipping", Brainydeal will refund the amount of sale.

    (2) Damaged/DOA/Defective shipments reported within 7 days are immediately replaced free of charge (subject to stock availability).

    (3) All returns with missing part (including, but not limited to, original manufacturer packing materials) will not be processed until the part is received.

    (4) All returned items are NOT subject to a restocking fee.

    (5) Refunds are only accepted for defective items due to an error on our part. Refunds are also accepted if the item does not function upon arrival.† Returns that are due to an incorrect order because of customer error.Shipping and handling fees are absolutely non-refundable.

    (6) Customer is responsible for return shipping expenses. Replacements will be shipped at our expense.

    (7) Upon our acceptance of the merchandise in like new condition in strict conformance with the basic criteria and basic returns policy, the purchase price will be credited to the credit card used for the original purchase.

    (8) Refund will be issued after our warehouse receives, inspects, and processes your return. Amazon will refund back to your method of payment.

    Contact this seller Phone: 718-234-4488

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.