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4.6 stars over the past 12 months
4.6 stars over the past 12 months (41,672 ratings)

SquareTrade - Details

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    About SquareTrade

    *Please Note* Your warranty contract will be emailed to you - not mailed.
    You will not get a paper contract unless you request one. To get a paper copy, please call us at 877-WARRANTY, available 24/7.

    In business since 1999, SquareTrade is the only warranty consistently rated 5-stars by consumers.

    Our warranties make sense:
    Our prices average 40% less than most retailers. Every warranty comes with a 5-day service guarantee you won't find anywhere else. It is our policy to approve every valid claim, and if there is ever a question about it, we always err on your side.

    We are changing the industry:
    We give consumers something they have never had before: a choice. Our warranties are available for ALL your electronics and appliances, no matter where you purchase your item.

    We save you money:
    Our prices are 40% less on average than the expensive warranties you will find at most other retailers.
    That is because we do not have pushy sales people or retail stores to support. We also just are not very greedy.

    We are accountable to you, the consumer:
    We sold you the warranty and we will service it. We take a hands-on approach to servicing your claims so we can make sure everything's done right, with a minimum amount of hassle.  Our business is based around winning your repeat business.

    We are about hassle-free service:
    We do not require you to keep warranty paperwork around. No shoe-boxes full of warranty cards with us. 

    We want you to make Informed Decisions. You can take up to 30 days from item purchase to decide if you want a warranty. Take your time, read about us and what we can do for you.

    Transfer or cancel at any time. No excuses necessary. If you do not need your warranty any more, feel free to cancel or transfer. If you cancel, we will even give you your money back, pro-rated for the time you haven't used.

    If your item breaks and we cannot fix it or replace it with the same or newer model, then we will reimburse your full item purchase price. That is money you can use towards the latest and greatest product.

    For questions regarding coverage or claims:

    • Self-Service:  Go to SquareTrade and click on My Plans
    • Call Us: 1.877.WARRANTY

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    SquareTrade Shipping Rates


    Listed below are shipping details for SquareTrade, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping Rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    Continental US
    Alaska and Hawaii
    Continental US Street · Standard · (3 - 5 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to Up $0.00
    Continental US PO Box · Standard · (3 - 5 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to Up $0.00
    Alaska and Hawaii Street · Standard · (3 - 7 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to Up $0.00
    Alaska and Hawaii PO Box · Standard · (3 - 7 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to Up $0.00

    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50


    *  Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
        Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.


    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    SquareTrade Shipping Policies

    *Please Note* Your warranty contract will be emailed to you - not mailed. Please check your SPAM folder. 
    You will not get a paper contract unless you request one. To get a paper copy, please call us at 877-WARRANTY, available 24/7.

    We will email you a confirmation that also includes the Terms & Conditions.  You do not need to print or keep this email.   

    You can always access your contract on SquareTrade by clicking on My Plans.  You can view, print, file a claim, transfer or cancel your Care Plan online at any time.

    We will not mail you a paper contract.   If you do require a paper copy of the contract, please contact us at 1.877.WARRANTY

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    SquareTrade Tax Information

    Care Plans may be subject to state and local sales taxes in certain states, based on the state to which the order is shipped. If applicable, tax will be calculated and collected through Amazon.com at time of purchase of your Care Plan.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide SquareTrade with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to SquareTrade's Privacy Policy.

    SquareTrade's Privacy Policy

    SquareTrade is absolutely committed to the privacy of your information.  We will never share, rent or sell any consumer information.

    SquareTrade is a licensee of the TRUSTe Privacy Program, which is a non-profit organization dedicated to building trust in the Internet by having member organizations such as SquareTrade disclose information practices.
     

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    *Please Note* Your warranty contract will be emailed to you - not mailed, please check your SPAM folder.
    You will not get a paper contract unless you request one. To get a paper copy, please call us at 877-WARRANTY, available 24/7.

    Transfer or cancel at any time. No excuses necessary. If you do not need your warranty any more, feel free to cancel or transfer. If you cancel, we will even give you your money back, pro-rated for the time you have not used.

    Transfers:  It is always free to transfer your warranty.

    Cancellations:  You get a full refund if you cancel in the first 30 days.   After that, you will get a pro-rated refund for the time and service you have not used. There is no cancellation fee.

    Process:  You do not even need to talk to anyone.  Just go to SquareTrade and click on My Plans.  Login, choose Cancel or Transfer for your Care Plan, and you are all set.   

    Cancellation refunds take about 5 business days to process and will be sent to the credit card you used on Amazon.

    If you ever need to talk to us, we are available at 1.877.WARRANTY

    Contact this seller Phone: 877-927-7268

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

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    Gift Messages

    You can gift your protection plan in a few easy steps and best of all it is free. 

    1) Purchase your warranty
    2) Login to www.squaretrade.com
    3) Click the transfer plan button
    4) Fill-in the gift recipients info, we will send an email to the recipient and the transfer will be complete. 

    Remember to transfer the warranty after you give the gift to avoid spoiling the surprise. You can always call us at 1-877-WARRANTY to change the start date of the warranty to the day you give the gift. 

    Gift Wrapping

    Some merchants offer gift wrapping for an additional fee. If SquareTrade offers gift wrapping for an item, it will be noted in the ordering process. In these cases, you will find details of the gift wrap patterns offered and the cost of the service.