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HandHelditems - Details
For questions regarding products, order delivery, or returns, please contact HandHelditems Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About HandHelditemsBased in California, HandHeldItems has been offering the most up-to-date and in-demand electronic accessories and gadgets in the market at hard-to-beat prices since 2003. Over the years, we have not only become the most preferred website for technology enthusiasts, we have also broadened our product spectrum to cater to your every aspect of life with the same great service and competitive prices.Our goal is to earn and keep the trust of our customers. We know we must offer competitive pricing to rise above our competition, but we also know that low prices alone could not make our business superior. Not only do we provide you with the options, we also work hard with our distributors to ensure that you are getting the best deals out there. We are determined to combine honesty and helpfulness with outstanding service before, during, and after the sale.
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HandHelditems Shipping Rates
Listed below are shipping details for HandHelditems, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)StandardExpedited Continental US Street ETA 3 - 5 business days 1 - 3 business days per Item $2.85 $3.00 per Weight (lbs) $0.00 $0.00 per Shipment $0.00 $12.00 Continental US PO Box ETA 3 - 5 business days 1 - 3 business days per Item $2.85 $3.00 per Weight (lbs) $0.00 $0.00 per Shipment $0.00 $12.00 Alaska and Hawaii Street ETA 3 - 7 business days 1 - 3 business days per Item $1.50 $5.00 per Weight (lbs) $0.00 $0.00 per Shipment $8.00 $20.00 Alaska and Hawaii PO Box ETA 3 - 7 business days 1 - 3 business days per Item $0.00 $0.00 per Weight (lbs) $2.85 $5.00 per Shipment $8.00 $20.00 US Protectorates Street ETA 4 - 8 business days --- per Item $2.85 --- per Weight (lbs) $0.00 --- per Shipment $6.00 --- US Protectorates PO Box ETA 4 - 8 business days --- per Item $2.85 --- per Weight (lbs) $0.00 --- per Shipment $6.00 --- APO/FPO Street ETA 18 - 32 business days --- per Item $2.85 --- per Weight (lbs) $0.00 --- per Shipment $6.00 --- APO/FPO PO Box ETA 18 - 32 business days --- per Item $0.00 --- per Weight (lbs) $2.85 --- per Shipment $6.00 --- Canada ETA 5 - 10 business days --- per Item $3.00 --- per Weight (lbs) $0.00 --- per Shipment $20.00 ---
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
Like many other sellers on Amazon, we charge a "Per Shipment" and "Per Unit" in every order with us. "Per Shipment" is charged everytime an order is created. Then "Per Unit" is charged on each item in that order.
**Please Note- Our shipping rates were designed to allow for shipping some heavy items. While, the rates might seem a little high for some small items, we have lowered those small items' prices to some impossible levels. We lowered those prices so that you would feel fair after adding in the shipping charge.
Amazon only allows us to specify one shipping rate for all items, so there is no way we can charge a lower rate on the small items - it is the same rate for ALL items regardless of size or weight. This is simply the way Amazon has decided to do things. So, please do not ask us to lower the S/H fees.
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IGg Factory Inc. is required to collect sales tax on all orders shipping to CA State. We do not collect sales tax for any other state at this time. Thank you!
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
We take the protection and proper use of your personal information seriously. We respect your privacy and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority.
We do not share customer information (including e-mail addresses) outside of our company unless it is necessary to provide you with our products or services (for example, shipping your products to you or notifying you of problems/updates with your order), or we are legally required to do so.
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Returns and RefundsHandHelditems
Special note on all return packages:
After you requested RMA# and you will received a return form and process your return package. Please make sure A COPY of APPROVED RMA FORM and ORDER ID NUMBER are included with your return package(s).
Return & Refun Policy:
All products sold by HandHelditems (IGg Factory Inc.) on Amazon.com offer a 30 day satisfaction guarantee unless otherwise stated. All returns will be evaluated and tested upon receipt by our technical team.
30 Day Satisfaction Guarantee - All returns are subject to the following:
- A Return Merchandise
Authorization number is required for all returns
You must obtain a Return Merchandise Authorization ("RMA") number within our return policy period. HandHelditems (IGg Factory Inc.) will not accept returns without an RMA number and materials will be sent back on sender's expense. RMAs are valid for 15 days, within which the return must be received by HandHelditems (IGg Factory Inc.)
Please contact us to submit your RMA request. You will receive an RMA number and form. Please include display the RMA number prominently on your package and include the form with your package.
- All returns must be shipped
freight prepaid and with a tracking number
Customers are responsible for using reputable carriers that are capable of providing proof of delivery and insurance for the entire value of the shipment. Customers agree to bear risk of loss for the product during return shipment. No COD or Freight collect returns will be accepted by HandHelditems (IGg Factory Inc.).
- All related fees (shipping
& return shipping fees) are NON-REFUNDABLE for all products
The shipping fee is a fee that is paid to the shipping company, not to HandHelditems (IGg Factory Inc.), therefore all shipping fees are NON-REFUNDABLE.
- Physical Damages to any
product will void the product's warranty and eligibility for
Modifying a product in a permanent way is considered as physically damaging the product and will void the product's warranty. A product cannot be returned under these circumstances. It is our policy that all returned products must be in new condition (no physical damages). We feel that this gives everyone a fair test of the quality of the product. Unfortunately in our experience some people have used the entire product and then sent it back asking for a refund.
- Please allow up to 12 business days to process your
From the time it reaches our Returns Department Warehouse. All credit requests will be completed within 12 business days.
HandHelditems - Amazon
1211 John Reed Court
City of Industry, Ca 91745
Contact this seller Phone: 1800-944-4322
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
- A Return Merchandise Authorization number is required for all returns