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American Apparel - Details
For questions regarding products, order delivery, or returns, please contact American Apparel Customer Service:To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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About American Apparel
American Apparel is an Industrial Revolution
American Apparel is a vertically integrated manufacturer, distributor and retailer, based in downtown Los Angeles, California. We currently employ approximately 10,000 people globally (about 5,000 in LA), and operate more than 285 retail stores in 20 countries.
Within our business model, knitting, dyeing, cutting, sewing, photography, marketing, distribution and design all happen in the company's facilities in Los Angeles. The company operates the largest garment factory in the United States, at a time when most apparel production has moved offshore. With our recently opened stores in China, we are now selling Made in USA clothing in the largest consumer market in the world.
American Apparel leverages art, design and technology to advance the business process, while continuing to pioneer industry standards of social and environmental responsibility in the workplace.
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American Apparel Shipping Rates
Listed below are shipping details for American Apparel, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping Rates for all products (excluding Books, Music, Video and DVD) All Regions Continental US Alaska and Hawaii US Protectorates Continental US Street · Standard · (3 - 5 business days) Per Shipment Bands Shipment Rate $0.00 to $34.99 $5.00 $35.00 to Up $0.00 Continental US Street · Expedited · (1 - 3 business days) Per Shipment Bands Shipment Rate $0.00 to Up $20.00 Alaska and Hawaii Street · Standard · (3 - 7 business days) Per Shipment Bands Shipment Rate $0.00 to $34.99 $5.00 $35.00 to Up $0.00 US Protectorates Street · Standard · (4 - 8 business days) Per Shipment Bands Shipment Rate $0.00 to $34.99 $5.00 $35.00 to Up $0.00
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
Unless noted otherwise in the ordering pipeline American Apparel ships all items within two days of receiving order You will receive notification of any delay or cancellation of your order.
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Sales tax is not separately calculated and collected in connection with items ordered from American Apparel through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from American Apparel may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from American Apparel through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
American Apparel values the privacy of your personal data.
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Returns and Refunds
American Apparel unconditionally guarantees all products we manufacture and sell at our online store to be free from defects of workmanship. If you're not satisfied with the fit, quality, color, or size of an item, don't hesitate to return it.
Please note the following limitations:
- Items must be returned within 45 days of purchase.
- Swimwear, bodysuits, unitards, intimates, cosmetic and grooming products cannot be returned unless defective.
- Items that have been laundered or altered in any way cannot be accepted for exchange or return.
- Items purchased from the American Apparel Online Store cannot be exchanged or returned at any retail location.
- All sale items are final sale.
To Make a Return
If you wish to return an item for any reason besides defect, you will be responsible for return shipping charges. All you need to do is complete the return form included with your order. Ship the item(s) back in any box or envelope. We recommend using a carrier that provides tracking, as American Apparel is not responsible for any lost shipments.
If an Item is Defective
If your order either contains the wrong item(s) or defective items, please contact customer service anytime, or call +1 (888)747-0070, or +1 (213)688-1474 for non-US customers, Monday - Friday, 7am - 12am PT. An agent will process your request and assist you with return shipping. Complete the return form included with your order and ship the item(s) back in any box or envelope.
Where to Send Returns:
Consumer Returns Dept.
16400 Trojan Way
La Mirada, CA 90638
When the returned item is received, the value of your returned item will be credited back as soon as our Returns Department has completed processing your return, usually within two weeks. We do not refund the cost of shipping and handling, nor any applicable taxes paid on shipping and handling charges.
For questions or assistance, please call +1 (888) 747-0070, non-US customers please call +1 (213) 688-1474. Monday - Friday, 7am - 12am PT.
Contact this seller Phone: 888-747-0070
To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.