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Frequently Asked QuestionsReturn Policy
Exchanges are easy! Simply enclose a copy of your invoice with your unwanted items and a note indicating exactly what you would like instead. If you are unhappy with an item for any reason, we have hundreds of items from which you can choose an exchange. Merchandise may be exchanged under the following conditions. All merchandise must be exchanged within 30 days of receipt and in the original packaging as received, unused & undamaged. The customer pays return shipping to our location. There are no additional shipping charges or restocking fees for exchanges. *Please note that there are no exchanges on hosiery items, corsets or bodystockings. Returns Please enclose a copy of your invoice with your return. * Refunds will be delayed on packages received without invoices or order numbers. Refunds will be issued within one week from the date we receive your return. The balance will be credited to your charge account. We do not offer refunds on† sunglasses, hosiery, bodystockings, or clearance items. (All clearance items have CLEARANCE in the title). There is no refund for shipping charges. International Sales All Customs Fees, Duties, or Tariffs are the responsibility of the customer. This applies to the original purchase and shipment and to product return shipments. Packages that are undeliverable or refused by the customer will not be refunded for shipping charges. Damaged or Defective Merchandise All damage or defective claims must be made within 5 days of receiving merchandise. Toll free:††877-755-4920 Fax: 888-709-8557. Please send Returns and Exchanges to:
7655 East Redfield Road Suite 1, Scottsdale, AZ 85260.
Greatlookz - Details
For questions regarding products, order delivery, or returns, please contact Greatlookz Customer Service:To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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We have been selling on the internet for 13 years.† We specialize in hard to find fashion accessories and have the most extensive selection of women's dress gloves in the country.† Finale Gloves is our exclusive brand, using the same factory. patterns and techniques used 50 years ago when everyone wore gloves.† We also manufacture our own Greatlookz line of fancy parasols.† We pride ourselves on fast and friendly customer service. Call us at 877-755-4920
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Greatlookz Shipping Rates
Listed below are shipping details for Greatlookz, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)StandardTwo-DayOne-Day Continental US Street ETA 3 - 5 business days 2 business days 24 hours per Item $0.00 $0.00 $0.00 per Weight (lbs) $0.00 $2.00 $10.00 per Shipment $3.95 $14.00 $24.00 Continental US PO Box ETA 3 - 5 business days --- --- per Item $0.00 --- --- per Weight (lbs) $2.75 --- --- per Shipment $3.50 --- --- Alaska and Hawaii Street ETA 3 - 7 business days --- --- per Item $0.00 --- --- per Weight (lbs) $3.00 --- --- per Shipment $6.50 --- --- Alaska and Hawaii PO Box ETA 3 - 7 business days --- --- per Item $0.00 --- --- per Weight (lbs) $3.00 --- --- per Shipment $6.00 --- --- US Protectorates Street ETA 4 - 8 business days --- --- per Item $0.00 --- --- per Weight (lbs) $3.00 --- --- per Shipment $4.99 --- --- US Protectorates PO Box ETA 4 - 8 business days --- --- per Item $0.00 --- --- per Weight (lbs) $3.00 --- --- per Shipment $4.99 --- --- APO/FPO Street ETA 18 - 32 business days --- --- per Item $3.00 --- --- per Weight (lbs) $0.00 --- --- per Shipment $6.00 --- --- APO/FPO PO Box ETA 18 - 32 business days --- --- per Item $3.00 --- --- per Weight (lbs) $0.00 --- --- per Shipment $6.00 --- ---
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
Shipping Policy:We ship Monday-Friday from 8am-3pm MST. Last call for express orders to be shipped the same day is 2pm MST. Express orders include: Fedex Priority Overnight, Fedex Standard Overnight, Fedex 2-Day, and Fedex Express Saver. If you are wondering about when your express order will ship, please call with your order number ready for confirmation! All items shipped with our flat fee $3.95 shipping are shipped via U.S. Post Office from Arizona and are shipped within 72 hours. Rush delivery available on request (an additional fee may apply)
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Sales tax is not separately calculated and collected in connection with items ordered from Greatlookz through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Greatlookz may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Greatlookz through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
Greatlookz values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.com Product Return Policy. Please contact Greatlookz to get information about any additional policies that may apply:
Contact this seller Phone: 1-877-755-4920
To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.