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Go4computers - Details

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    About Go4computers

    Go4computers †is committed to providing each customer with the highest standard of customer service.

    • Our Hours of Operation for Customer Service are from 9 AM to 5 pm Eastern Standard Time.

    • Closed on Weekends and Holidays.

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    Go4computers Shipping Rates


    Listed below are shipping details for Go4computers, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    Two-Day
    One-Day
    Continental US StreetETA3 - 5 business days1 - 3 business days2 business days24 hours
     per Item$0.00$0.00$0.00$0.00
     per Weight (lbs)$1.00$4.00$5.00$15.00
     per Shipment$0.00$14.00$29.00$39.00
    Alaska and Hawaii StreetETA3 - 7 business days1 - 3 business days------
     per Item$0.00$0.00------
     per Weight (lbs)$5.99$5.00------
     per Shipment$14.99$25.00------
    US Protectorates StreetETA4 - 8 business days2 - 4 business days------
     per Item$0.00$0.00------
     per Weight (lbs)$6.99$4.99------
     per Shipment$15.99$15.00------
    CanadaETA---2 - 4 business days------
     per Item---$0.00------
     per Weight (lbs)---$5.00------
     per Shipment---$15.00------
    EuropeETA---2 - 4 business days------
     per Item---$0.00------
     per Weight (lbs)---$6.00------
     per Shipment---$35.00------
    AsiaETA---2 - 5 business days------
     per Item---$0.00------
     per Weight (lbs)---$15.00------
     per Shipment---$39.00------
    Outside US, Eur., CA, AsiaETA---2 - 5 business days------
     per Item---$0.00------
     per Weight (lbs)---$15.00------
     per Shipment---$39.00------


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    Go4computers Shipping Policies

    PO box and some APO addresses not served.
    Some countries not served:† South Africa, Afghanistan, Bolivia, Russia, Croatia, Iraq... Please contact to inquiry. Please read international shipping policy before your agree to buy as buyers are responsible for all duties and taxes charged at destination.
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    Go4computers Tax Information

    Items ordered from Go4computers may be subject to tax only in Florida. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Go4computers through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Go4computers with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Go4computers's Privacy Policy.

    Privacy Practices

    Go4computers values the privacy of your personal data.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Go 4 Computers Return Policy

    All orders valued over $250.00 will require signature upon delivery.

    Returning an Item

    E-mail us for a return authorization and reason for your return. Go4Computers will accept return for product purchases within 30 days of receipt of product for a refund or replacement under the following conditions and with exceptions to the points below:

    1. Shipping charges are non-refundable. You will only be refunded the value of the item itself. †All customers are responsible for the shipping & handling expenses incurred in shipping the item to them. If an item is offered a low shipping rate, it means that we are paying most of the freight on behalf of the customer. In this case if that product is returned for a refund, the shipping expenses incurred, will be deducted from the refund.†

    2. We will deduct the cost of return shipping deducted from your refund if you use our postage-paid return label; unless the return is a result of our error (we sent wrong item, wrong model, wrong color, etc.)

    Damaged/Defective Items

    1. We accept no responsibility for lost or damaged items in return transit.

    2. All damaged item claims, dead on arrival claims & shortage claims must be made within 24 hours of delivery or the claim may be voided.†

    3. We have the right to refuse any item that is externally damaged, soiled, water damaged, or comes with missing parts and accessories.†

    4. All defective items will be inspected. We have the authority to refuse any item due to an invalid claim such as, customer claiming buttons do not work but they do, customer claiming Wi-Fi does not work but it does, etc. We may then send the item back at your cost.†

    Partial Refunds/Re-Stocking Fees

    1. All open items are subject to a 20% re-stocking fee that still work in good condition.

    2. Any unopened item in original condition that is returned more than 30 days after delivery will result in a deduction of an 80% Re-Stocking Fee.†

    3. There are absolutely no refunds (even within the 30 days) for video games that have had the seal broken.†

    4. WE WILL NOT ACCEPT ANY ELECTRONICS THAT HAVE HAD THE SEAL BROKEN OR HAVE BEEN USED AFTER 30 DAYS.†

    Claims/Cases

    1. We will not consider any claims for damaged in transit or empty packages until we receive pictures (ALL SIDES OF THE BOX & INSIDE THE BOX), a police report and a filed claim with the carrier.†

    2. If the item was delivered to the address written on Amazon or eBay and signed, we have the right to refuse your case.

    New Releases and Price Matching

    1. No refunds will be issued due to new releases or exchanges. All Apple Products included.†

    2. We do not price match on any products with other vendors.

    3. If we ourselves decrease value within seven days of purchase and you notify us, we will refund you the amount we decreased it by.†

    Warranty

    Below is the break-down of the warranties you have with the manufacturer:

    * Apple products have ONE-YEAR WARRANTY directly with Apple. If the item is internally defective, you can take it to the nearest Apple Store for a replacement. To check if your warranty still has not expired, please click here. //selfsolve.apple.com/agreementWarrantyDynamic.do

    Please read our return policy in the Info and Policies tab on our vendor Amazon page as well as the following guidelines:

    * Network incompatibility, misreading the item description and listing are not considered as manufacturer defectives and are subjected to the 20% restocking fee and the shipping charges within 30 days upon receipt of package.

    * We sell international factory unlocked phones, not US phones, all items (except phones that are specified as US version) are imported from other countries and do not carry any US warranty.

    * We do not offer any warranty service for SAMSUNG products. Buyers can consider purchasing a warranty from a third party company called "Square Trade". For details, please visit Square Trade's official website.

    * Unlocked phones are internationally based phones. They were manufacture and packaged from/for different countries. The charger plug could be a non-US charger plug. A charger adapter would be provided to the NON-US charger plug in order to fit the US electric receptacles.

    * Items come with many languages as well as ENGLISH, the start-up language may be in other language (Non-English), you may have to change the language manually, if you do not know how to do it, DO NOT PANIC, contact us and we will guide you through the process. If you are looking for a specific language, please contact us before placing your order.

    * Manufactures nowadays like to "Go Green" and also save the cost. Therefore, No software CD and NO detail manual will come with the package, some items do not necessary come with an English User Guide, you may have to download the software, manual and user guide from the manufacturer website.

    Service Compatibility with your Item

    * You need to check with your service provider to see if their network is compatible with the phone or tablet as well as other features like MMS and mobile data. If you have trouble setting up your Mobile Internet and MMS, DO NOT PANIC, contact us and we can help.

    * GSM devices do not work with Verizon, Sprint or Boost Mobile network. They work with GSM networks like T-Mobile or AT&T.

    * In US, there are different mobile data networks, like 2G Edge/GPRS, 3G HSDPA and 3.5G HSDPA plis, even your carrier has 4G network, the phone will only dispaly as H or H+, not 4G, you will not see "4G" logo on phone.

    * If you see 3G HSDPA 900 / 2100 MHz on the listing, that means it does not support 3G HSDPA service in US, the mobile data speed will be on 2G Edge/GPRS, not 3G or 3.5G speed.

    * If you see 3G HSDPA 850 / 900 / 1900 / 2100 MHz, that means it supports HSDPA 3G network in US, you may use it with T-Mobil and AT&T 3G networks.†

    * If you see 3G HSDPA 850 / 900 / 2100 MHz, No 1900 MHz, that means it supports ATA&T HSDPA 3G network in US as well as other service providers that runs on ATA&T networks, you cannot use T-Mobil 3G networks as well as other service providers that runs on T-Mobil networks like Simple Mobil or Ultra Mobil.†

    * The phone must support LTE 700 / 1700 MHz†in order to work with LTE service in US, Canada and Mexico. Must international version items do not support LTE in US. Therefore, LTE features on international phones and tablets do not work in US and Canada, it works outside US.

    Please read carefully before you place your order. Please do not place your order if you do not agree with our terms and conditions.

    † † †

    Go4Computers is committed to providing each customer with the highest standard of customer service.†

    * Our hours of operation are Monday through Friday from 9 A.M. to 5 P.M. Eastern Standard Time.†

    * We are closed on weekends and holidays.†

    * Please contact us through a message for any inquiries.†


    Contact this seller Phone: 888-812-7010

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.