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Frequently Asked Questions
Q: Does my product comes with any warranty even on low price items?
A:Absolutely! MyLuxConnection got your back! All of the product we carry comes with a standard 90 days satisfaction guarantee. We treat every customer as VIP status, your satisfaction is our highest concern.
Q: Do you guys offer bulk order discounts?
A: Oh yes we do ;) We love to supply for party and events! Simply email us the quantity you're looking for :)
Q: Will your eyewear protect me from harmful UV Rays?
A: Yes, all eyewear sold by MyLuxConnection is certified UV400 and protects 100% from UVA and UVB rays & Shatter proof! Our eyewear is also CE Certified allowing passing eyewear regulations in the United States, Europe and Australia
Q: What if the sunglasses doesn't look good on me?
A: We understand this issue happens especially in apparel category! Simply email us for advice, we promise to give our customer best advice and awesome offers!
MyLux Connection - Details
For questions regarding products, order delivery, or returns, please contact MyLux Connection Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About MyLux Connection
MyLUX Connection Inc.
Your total satisfaction is all we care!We offer elite class 90 days 100% satisfaction guarantee on all our products coupled with our No Hassle Returns Policy!
With headquarters in California over 7 years in online retail experience, we committed to provides superior online shopping services for our customers. MyLUX Connection Inc. brings a fresh and innovative line of products in cell phone accessories, ipod accessories and fashion accessories also our new brand name beauty supplies! Our goal is to exceed the expectations of every customer by offering outstanding customer service, and great value!
Our associates are distinguished by their functional and technical expertise combined with their hands-on experience, thereby ensuring that our customers receive the most effective and professional service.
MyLUX Connection appreciate your visits.
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MyLux Connection Shipping Rates
Listed below are shipping details for MyLux Connection, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)Standard Continental US Street ETA 3 - 5 business days per Item $2.98 per Weight (lbs) $0.00 per Shipment $0.00 Continental US PO Box ETA 3 - 5 business days per Item $2.98 per Weight (lbs) $0.00 per Shipment $0.00 Alaska and Hawaii Street ETA 3 - 7 business days per Item $2.98 per Weight (lbs) $0.00 per Shipment $0.00 Alaska and Hawaii PO Box ETA 3 - 7 business days per Item $2.98 per Weight (lbs) $0.00 per Shipment $0.00 APO/FPO Street ETA 18 - 32 business days per Item $2.98 per Weight (lbs) $0.00 per Shipment $1.50 APO/FPO PO Box ETA 18 - 32 business days per Item $2.98 per Weight (lbs) $0.00 per Shipment $1.50
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $11.98 $17.98 $16.95 $44.95 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $7.98 $11.98 $14.29 $44.95 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $11.98 $17.98 $14.29 $44.95 DVDs $3.99 $3.99 $6.19 $6.19 $7.98 $11.98 $14.29 $44.95
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
***WE DO NOT SHIP TO ANY HOTEL / INN ADDRESS.***
All our orders will be shipped via United States Postal Service with a delivery confirmation. Please make sure the shipping address is USPS® friendly.
Orders are shipped out within 2 business (working) days, Mon-Fri. These exclude any holidays and weekends. Orders are generally delivered within 2 weeks of the SHIPMENT date. Please note that during the holiday seasons, delivery may be delayed due to high volume.
In order for the order to arrive on time for the HOLIDAY SEASON, please place your order early. We do CANNOT guarantee your order will be delivered in time for the holidays if placed too late.
Standard U.S: 4 to 12 business days after shipping - ESTIMATED TIME.
HOLIDAY SHIPPING: Due to high volume, please place your order by December 11. (This is an estimate by the United States Postal Service.)
Wrong Address Problems:
If there is a problem with the address causing the package to be undeliverable, the package will be sent again ONLY after if the problem is resolved and confirmed with the customer.
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Sales tax is not separately calculated and collected in connection with items ordered from MyLux Connection through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from MyLux Connection may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from MyLux Connection through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully. By visiting Amazon.com, you are accepting the practices described in Amazon.com Privacy Notice.
MyLUX Connection Inc. values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.com Product Return Policy. Please contact MyLux Connection to get information about any additional policies that may apply:
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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Product arrive Broken? Wrong Item Purchased? Defective Item Received?
If there are any problem on the purchase, please contact us before leaving us a negative feedback. WE GUARANTEE TO MAKE IT RIGHT! Your Satisfaction is always our no.1 priority.