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Frequently Asked QuestionsHow can I place an order?
Through Amazon's website. We accept all major credit cards.
To check on the status of your order please email us firstname.lastname@example.org. We make every attempt to answer your request within 1 business day.
We do not charge sales tax on any orders, except for shipments to the state of PA on PA taxable items only. All shipping charges are taxable in the state of PA.
Canceling or changing orders:
Once your order is finalized through our online shopping cart or with our customer service department, it can not be canceled or changed for any reason. If a delivery attempt is made and a package is refused, you will be charged a penalty that may include, but not limited to, extra shipping charges.
Proofread your order carefully. Shipping information can not be changed once you submit your order. We process orders very quickly, and once an order begins the fulfillment process we are unable to modify it. We apologize for any inconvenience, and we hope that our fast processing times work to your advantage.
If your address is invalid and any correction needs to be made by Organic Stores, Inc. or any of its carriers, you can be charged an additional fee of $10.00 per package for Standard shipping or $15.00 per package for Expedited shipping services.
Undeliverable and refused packages:
If a delivery is refused for any reason, or considered undeliverable to an invalid shipping address you will be charged a penalty, that may include, but not limited to extra shipping charges. PLEASE proofread your order before finalizing.
We appreciate your business.
Thank you for shopping with Organic Stores, Inc.
Organic Stores - Details
For questions regarding products, order delivery, or returns, please contact Organic Stores Customer Service:To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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About Organic Stores
About Organic Stores
Welcome to Organic Stores! Organic Stores, Inc. is a Corporation registered in the state of Pennsylvania. Our mission is to provide high quality products, excellent customer service, and to establish long term relationships with our customers.
Organic Stores, Inc. sees the need for high quality organic, natural, eco-friendly products. We are excited to bring these products and many more high quality items to our consumers. As we are growing leaps and bounds, please check back daily, as we are continually adding more products!
If you have any questions please feel free to email us!
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Organic Stores Shipping Rates
Listed below are shipping details for Organic Stores, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)StandardExpeditedTwo-DayOne-Day Continental US Street ETA 3 - 5 business days 1 - 3 business days 2 business days 24 hours per Item $11.95 $39.99 $59.99 $79.99 per Weight (lbs) $0.00 $0.00 $0.00 $0.00 per Shipment $0.00 $0.00 $0.00 $0.00 Continental US PO Box ETA 3 - 5 business days --- --- --- per Item $23.99 --- --- --- per Weight (lbs) $0.00 --- --- --- per Shipment $0.00 --- --- --- Alaska and Hawaii Street ETA 3 - 7 business days --- --- --- per Item $39.99 --- --- --- per Weight (lbs) $0.00 --- --- --- per Shipment $0.00 --- --- --- Alaska and Hawaii PO Box ETA 3 - 7 business days --- --- --- per Item $39.99 --- --- --- per Weight (lbs) $0.00 --- --- --- per Shipment $0.00 --- --- --- APO/FPO Street ETA 18 - 32 business days --- --- --- per Item $29.99 --- --- --- per Weight (lbs) $0.00 --- --- --- per Shipment $0.00 --- --- --- APO/FPO PO Box ETA 18 - 32 business days --- --- --- per Item $29.99 --- --- --- per Weight (lbs) $0.00 --- --- --- per Shipment $0.00 --- --- ---
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
Organic Stores, Inc. Shipping Policy
CHOCOLATE AND FRUIT SHIPMENTS: All fruit and chocolate items must ship via Next Day Air during the months of May through September. Chocolate and fruit items can arrive spoiled or melted if Next Day Air is not chosen. **PLEASE NOTE: THERE ARE NO RETURNS OR REFUNDS FOR GROCERY/FOOD ITEMS. WE ALSO CANNOT GUARANTEE FRESHNESS FOR FRUIT IF IT IS NOT SHIPPED NEXT DAY AIR DURING MAY - SEPTEMBER. WE CANNOT GUARANTEE THAT CHOCOLATE WILL ARRIVE UNMELTED IF NEXT DAY AIR IS NOT CHOSEN. AGAIN, THERE IS NO REFUNDS FOR GROCERY/FOOD ITEMS.
Interruption of Service : Organic Stores, USPS, UPS, and FedEx shall not be liable for any interruption of service due to causes beyond its control, including, but not limited to the following: the unavailability or refusal of a person to accept delivery of the shipment; acts of God; acts of public authorities acting with actual or apparent authority; acts or omissions of customs or similar authorities; insufficient information provided by a customer; the application of security regulations imposed by the government or otherwise applicable to the shipment; riots, strikes, or other labor disputes; civil unrest; disruptions in air or ground transportation networks or natural disasters.
Shipping Rules: Proofread your order carefully. Shipping information cannot be changed once you submit your order. We process orders very quickly, and once an order begins the fulfillment process we're unable to modify it. We apologize for any inconvenience and we hope that our faster processing time works to your advantage.
If your address is invalid or any correction needs to be made by Organic Stores, Inc. or any of our carriers, you can be charged an additional fee of $12.50 per package for standard shipping and $15.00 per package for expedited shipping service.
Undeliverable and Refused Packages: If a delivery is refused for any reason or considered undeliverable due to an invalid shipping address you will be charged return shipping charges imposed on Organic Stores, Inc. by our carriers and a 20% restocking fee. Please proofread your order carefully before finalizing.
Most purchases ship within two (2) business days after we receive your order via UPS, FedEx, or USPS Priority Service.† If you order your gift Monday, it will ship no later than Wednesday.† If you order your gift Friday, Saturday, or Sunday, it will ship no later than Tuesday.
Please note that Saturdays, Sundays, and Holidays are not business days or delivering shipping days. Saturdays, Sundays, and Holidays cannot be used to calculate your gifts arrival day.
If you choose standard ground shipping (4-6 business days) items should arrive on your doorstep within 4-8 business days after receipt of your order.† That includes the time it takes Amazon to give us your order and the time it takes us to process and ship your order from our warehouse via 4-6 business day service.† DELIVERY CARRIERS ONLY DELIVER ON BUSINESS DAYS, MONDAY - FRIDAY.† THERE IS NO DELIVERY ON SATURDAYS, SUNDAYS, OR HOLIDAYS.
Expedited 2-3 day delivery is not an overnight delivery service.
If you order Next Day delivery: All Next Day, 2 Day, and Expedited orders take 1 -2 business day to process. Orders we receive from Amazon before 8:00 AM Eastern Standard Time (EST) will ship by the end of business the next business day Monday - Friday.† Any orders received after 8:00 AM (EST) will ship from our warehouse the following business day after we receive your order. DELIVERY CARRIERS ONLY DELIVER MONDAY - FRIDAY.† THERE IS NO DELIVERY SERVICE OFFERED ON SATURDAYS, SUNDAYS, OR HOLIDAYS.
*Please note that there is a delay between when you place your order and when Amazon sends us the order. This delay can be an hour or more. Please place your order as early as possible as we have no control as to when Amazon will send your order to our facility.
There are some special exceptions: We strive to fulfill and ship the next business day of ordering but CARRIER DELAYS ARE OUT OF OUR CONTROL ESPECIALLY DURING THE BUSY HOLIDAY SEASON AND WINTER STORM/SNOW SEASON.† During high volume holiday gift giving periods and winter storm seasons please add an additional two (2) business days to ensure timely delivery.
Questions ? Forget to add a gift card message ? Please email our dedicated customer care team as soon as possible so we can fulfill all your gift delivery needs and make any necessary changes to your order as quickly and efficiently as possible.
Listed below are shipping details for Organic Stores, Inc. including the geographical areas shipped to, the service level offered, and the prices charged.
Refunds and returns: There are no refunds or returns accepted for food/grocery items.
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Sales tax is not separately calculated and collected in connection with items ordered from Organic Stores through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Organic Stores may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Organic Stores through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
Privacy and Security:
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com , you are accepting the practices of Amazon.com's Privacy Notice.
We respect your privacy. We will not sell or rent your information to anyone. Your information you provide us will be used to communicate the status of your order.
We may also send you information on promotional offers at our store in the future. All such messages have an unsubscribe link, and any request for removal will be respected and acted upon immediately.
Thank you for shopping with Organic Stores, Inc.
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Returns and Refunds
Please refer to the Amazon.com Product Return Policy. Please contact Organic Stores to get information about any additional policies that may apply:
To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.