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ShoeMall - Details

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    About ShoeMall

    Welcome to ShoeMall!

    Welcome to ShoeMall, your online source for men's, women's and kid's footwear.

    ShoeMall was launched in 1999 as an online footwear retailer with the goal of offering men, women and kids a friendly and convenient online shopping experience. Our online store is designed to combine the ease and enjoyment of online shopping with the product that you're seeking.

    For questions regarding products, order delivery, or returns, please contact ShoeMall® Customer Service at:

    Phone: 1-800-704-5478

    For questions about a charge that's been made to your credit card, please contact Amazon.com.

    For questions about how to place an order, please visit Amazon.com's Help department.

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    ShoeMall Shipping Rates

    Standard Shipping (7-10 Business Days)

    Express (1-3 Business Days)

    Please note:

    • Phoned-in orders placed before 11:00 a.m. CT (6:00 p.m. CT on Sunday) will be processed the same day.
    • In-stock items normally leave our warehouse within 24 hours of receiving your order.
    • Delivery times are estimated on in-stock availability and depend on where you live.
    • Business days do not include weekends or federal holidays.
    • Shipping and processing charges include processing your orders and payments, receiving and storing goods at our warehouse, processing returns, packing and delivering our products in a manner that assures a safe, secure and timely delivery of your order, and replacing any goods that are lost or damaged in transit. These charges are non-refundable.
    • Orders may be shipped to one address only.

    Listed below are shipping details for ShoeMall, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    Continental US StreetETA3 - 5 business days1 - 3 business days
     per Item$0.00$0.00
     per Weight (lbs)$0.00$0.00
     per Shipment$0.00$25.00
    Continental US PO BoxETA3 - 5 business days1 - 3 business days
     per Item$0.00$0.00
     per Weight (lbs)$0.00$0.00
     per Shipment$0.00$25.00
    Alaska and Hawaii StreetETA3 - 7 business days1 - 3 business days
     per Item$0.00$0.00
     per Weight (lbs)$0.00$0.00
     per Shipment$0.00$25.00
    Alaska and Hawaii PO BoxETA3 - 7 business days1 - 3 business days
     per Item$0.00$0.00
     per Weight (lbs)$0.00$0.00
     per Shipment$0.00$25.00
    US Protectorates StreetETA4 - 8 business days2 - 4 business days
     per Item$0.00$0.00
     per Weight (lbs)$0.00$0.00
     per Shipment$0.00$15.00
    US Protectorates PO BoxETA4 - 8 business days2 - 4 business days
     per Item$0.00$0.00
     per Weight (lbs)$0.00$0.00
     per Shipment$0.00$15.00
    APO/FPO StreetETA18 - 32 business days8 - 16 business days
     per Item$0.00$0.00
     per Weight (lbs)$0.00$0.00
     per Shipment$0.00$15.00
    APO/FPO PO BoxETA18 - 32 business days8 - 16 business days
     per Item$0.00$0.00
     per Weight (lbs)$0.00$0.00
     per Shipment$0.00$15.00


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    ShoeMall Shipping Policies

    Unless noted otherwise in the ordering pipeline ShoeMall ships all items within two days of receiving order You will receive notification of any delay or cancellation of your order.
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    ShoeMall Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from ShoeMall through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from ShoeMall may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from ShoeMall through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide ShoeMall with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to ShoeMall's Privacy Policy.

    ShoeMall's Privacy Policy

    Occasionally we provide our customer list to companies whose products might interest you. If you do not wish to receive these mailings, please send your request along with your mailing address to us by phone at 1-800-704-5478 or write to:

    ShoeMall, LTD
    425 Well Street, Suite 100
    Chippewa Falls, WI 54729-1400

    Legal:
    Product Information - The products displayed at this Site are available while supplies last. The prices displayed at this Site are quoted in U.S. dollars.


    All identified trademarks appearing at the site are trademarks of ShoeMall® and its parent companies and all affiliated trademarks of other companies used with permission.

    Excepting trademarks and brand names of third parties for merchandise depicted on the Site, or as otherwise noted, all images, materials, designs, photographs, illustrations, icons, videos and other materials that are part of this Site are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by ShoeMall® and its parent companies.

    As a Site user, you may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of, or otherwise utilize in any way, in whole or in part, any of the Contents, the Site, or any related software.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    ShoeMall Bend-Over-Backwards Guarantee of Satisfaction

    We believe so strongly in the quality of the shoes we offer that we have one of the best guarantees in the business. If you are not completely satisfied with any item you purchase from us, send it back to us within 120 days! We will replace it, repair it, or give you a refund.

    To return a product to ShoeMall, look for the return form in your package. Complete the form, indicating why you are returning the item and if you prefer a return or an exchange. Items must be unworn. A refund for returns will be made promptly upon receipt of the item. Expedited and priority shipping charges are non-refundable. Although Amazon.com offers and promotes free return shipping on orders they fulfill and ship, our policy is the customer is responsible for return shipping and processing charges. We do not accept COD´s and any item sent "Return To Sender" is not usually received.

    Wrap your return securely in its original box and ship it Parcel Post or UPS to:

    ShoeMall, LTD
    Returns and Exchange Dept.
    425 Well Street, Suite 100
    Chippewa Falls, WI 54774

    Contact this seller Phone: 1-800-704-5478

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page Standard Sizing information

    You should order the size that you normally wear.

  • Top of Page European sizing

     

    Women's Conversion

    US Size

    Euro Size

    4

    35

    4.5

    35

    5

    36

    5.5

    36

    6

    37

    6.5

    37

    7

    38

    7.5

    38

    8

    39

    8.5

    39

    9

    40

    9.5

    40

    10

    41

    10.5

    41

    11

    42

    11.5

    42

    12

    43

    12.5

    43

    13

    44

     

     

      Men's Conversion
    US Size Euro Size
    6

    38

    6.5 39
    7 40
    7.5 40
    8 41
    8.5 41
    9 42
    9.5 42
    10 43
    10.5 43
    11 44
    11.5 44
    12 45
    12.5 45
    13 46
    13.5 46
    14 47
    14.5 47
    15 48
    15.5 48
    16 49
    16.5 49
    17 50
    17.5 50

    Note: Euro Sizing is not always consistent from style to style.  The sizing may vary depending on the shoe style and manufacturer.