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For questions regarding products, order delivery, or returns, please contact Mountain Warehouse (delivered in 4-6 days) Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About Mountain Warehouse (delivered in 4-6 days)
VALUE, QUALITY & CUSTOMER SERVICE
Founded in 1997, and now with over 150+ stores across the UK and Ireland, Mountain Warehouse offer unbeatable value for money, quality products and the very best customer service. Many of our products are sourced from the same factories as well-known brands – but because we sell direct to the public, we offer prices up to 50% lower than equivalent products.
- If you place an order before midday Monday to Friday, we’ll despatch your order the same day.
- Anything you buy can be returned or exchanged within 30 days to any of our stores or directly to our warehouse.
- If a product is shown as available on the website it's in stock and ready to be despatched.
- We offer a special next day delivery service (Mainland UK Only).
- International Delivery times are usually between 3 and 10 working days for most destinations.
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Mountain Warehouse (delivered in 4-6 days) Shipping Rates
Please see listing for details
Listed below are shipping details for Mountain Warehouse (delivered in 4-6 days), including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping Rates for all products (excluding Books, Music, Video and DVD) All Regions Continental US Alaska and Hawaii US Protectorates APO/FPO Canada Continental US Street · Standard · (18 - 26 business days) Per Shipment Bands Shipment Rate $0.00 to $100.00 $5.00 $100.01 to Up $0.00 Continental US PO Box · Standard · (18 - 26 business days) Per Shipment Bands Shipment Rate $0.00 to Up $5.00 Alaska and Hawaii Street · Standard · (18 - 26 business days) Per Shipment Bands Shipment Rate $0.00 to Up $9.99 Alaska and Hawaii PO Box · Standard · (18 - 26 business days) Per Shipment Bands Shipment Rate $0.00 to Up $9.99 US Protectorates Street · Standard · (4 - 8 business days) Per Shipment Bands Shipment Rate $0.00 to Up $9.99 US Protectorates PO Box · Standard · (4 - 8 business days) Per Shipment Bands Shipment Rate $0.00 to Up $9.99 APO/FPO Street · Standard · (18 - 32 business days) Per Shipment Bands Shipment Rate $0.00 to Up $9.99 APO/FPO PO Box · Standard · (18 - 32 business days) Per Shipment Bands Shipment Rate $0.00 to Up $9.99 Canada · Standard · (5 - 10 business days) Per Shipment Bands Shipment Rate $0.00 to Up $9.99
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
18 - 26 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
Delivery times vary depending on destination and customs. All items are sent from the UK.NEXT WORKING DAY DELIVERY
- 24 hours if placed before 12 noon (Excludes Highlands & Islands)
- 48 Hours if placed after 12 noon
- UK Mainland - Standard Delivery 2-3 working days
- UK Highlands and Islands - Standard Delivery 4-5 working days
- Europe (EU) Usually 3-5 working days
- Europe (Non EU) Usually 3-7 working days
- US & Canada Usually 3-7 working days
- Rest of World Usually 7-15 working days
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Please note the buyer is liable for any customs charges in the event that the destination country of the goods imposes import duties, tariffs or charges on your order. Mountain Warehouse has no control over these charges or any delay to your order whilst held in customs and charges may vary from country to country. As the purchaser of the goods, you will be considered the importer by your country's customs authority, and you are therefore responsible for paying any duty imposed. We ship from the UK - there is no duty for the EU and the UK. The current limit for duty free importation into the USA is $200 – if your order exceeds this value you may be subject to import duty. This figure may be subject to change, please check with your local customs authority. Neither Amazon nor Mountain Warehouse will be held liable for these charges.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
At Mountain Warehouse we treat customers’ personal information and details extremely seriously. This document is intended to explain how we protect and use the information supplied by you when you place an order.
We comply fully with Data Protection Act 1998, and we respect the spirit of the law as well as the letter.
ACCURACY OF YOUR DATA
We endeavour to keep your information accurate and up to date at all times. Should you become aware that any information held by us is inaccurate please contact us any time either by telephone, fax, post or e-mail informing us of the inaccuracy.
USING YOUR DATA
When you place an order with us we will need to know your name, address and other such information including e-mail address and telephone number. We store this information for the purposes of providing you with the very best possible service. The relevant information may be used by us, our agents or sub-contractors as a method to support our relationship with you. This includes communicating with you on matters concerning new products, special offers and any other service related matters.
USING YOUR DATA TO COMMUNICATE WITH YOU
We undertake not to provide you with any communication that you do not require. If you don’t wish to receive communication by any of the following methods; post, fax, telephone and e-mail, please inform us by any of the previous methods of your preference to opt-out of any of these services.
USING YOUR DATA FOR OTHERS TO COMMUNICATE WITH YOU
From time to time we may make your details available to carefully selected companies who we think may be able to offer services or products of interest to you. If you don’t wish your details to be passed to any such company please inform us by any of the following methods; post, fax, telephone and e-mail
SECURITY OF YOUR DATA INCLUDING CREDIT/DEBIT CARD TRANSACTIONS
All your data is stored on our Host Server and is password protected to ensure no unauthorised access is possible. In addition, our website is secured by ‘SSL Secured (128 bit) Encryption’ system. All credit/debit card transactions are only processed when the order has reached our Host Server and not directly from the website. Furthermore, the charging of all credit/debit card transactions only takes places at the point of despatch of your order and not on receipt of it. This is intended to give you the utmost protection and total peace of mind at all times.
When you visit our website we send your computer a ‘cookie’. Cookies help us to track basic visitor information in order that we can better tailor the site to our visitors’ needs. Most web browsers automatically accept cookies but you can disable this function by changing your browser settings if you so wish.
Cookies are text-only strings of information that a website transfers to the cookie file of your browser on your computer’s hard disk so that the website can remember who you are.
A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value. Cookies may be used to compile anonymous, aggregated statistics which provide a better understanding of how a website is being used. You cannot be identified personally in this way.
You can easily delete any cookies that have been installed in the cookie folder of your browser and you can also stop cookies being stored on your computer in future. In order to do this you should refer to your browser’s instructions by clicking "help" in your browser menu.
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Returns and Refunds
Please refer to the Amazon.com Product Return Policy. Please contact Mountain Warehouse (delivered in 4-6 days) to get information about any additional policies that may apply:
Contact this seller Phone: 1-866-313-2493
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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