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Frequently Asked Questions
Frequently Asked Questions
Q: What is your return policy?
A: Orders placed between November 1st and December 25th 2010 at sidestreetboutique.com are eligible for return or exchange by January 15th 2011. Returns and exchanges will only be accepted for items that have NOT BEEN WORN, ALTERED OR WASHED and with ALL tags attached. All returned items are thoroughly inspected for any signs of being worn, including smoke/food odor and pet hair. If inspection fails or an item is returned past our 14 day policy, it will be sent back to the customer at customer's expense and the transaction will be deemed final sale.
Q: When do you ship?
A: All orders are shipped the same day that they are received. Exceptions to this rule are if the order is received after 2 P.M. (in which case the order will go out the following day) or on weekends as UPS does not pick up on Saturday or Sunday. In this case, the order will be shipped on the following Monday. Also be aware of major holidays when UPS also does not pick up or ship. They are frequently updated on the UPS website.
Q: Where are you located?
A: Sidestreet Boutique is located in South Lake Tahoe, California. Our physical address is:
4000 Lake Tahoe Blvd. #19
South Lake Tahoe, CA.
Stop in and see us sometime!
SideStreet Boutique - Details
For questions regarding products, order delivery, or returns, please contact SideStreet Boutique Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About SideStreet Boutique
SIDESTREET BOUTIQUE is the hottest fashion store in Lake Tahoe. With over thirty five years of unsurpassed success, SIDESTREET BOUTIQUE is considered the place to shop in Lake Tahoe. With over 12,000 square feet dedicated to the hottest trends and fashion, SIDESTREET has something for everyone: women's, mens, childrens, contemporary, accessories, formal wear and the best tuxedo department in Lake Tahoe. From the highest quality fur coats to the latest premium denim, Hollywood celebrities, Lake Tahoe locals and returning visitors always find the most fashionable outfits at SIDESTREET BOUTIQUE.
SIDESTREET BOUTIQUE is located directly south from the Heavenly Gondola in the Raleys Village Shopping Center. SIDESTREET BOUTIQUE has won numerous awards and has been voted by the people of Lake Tahoe year after year as the Best Clothing Store, Best Gift or Specialty Shop, €œMost Unique Business, Best Tuxedo Shop and, in 2008, Best Women's Apparel.
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SideStreet Boutique Shipping Rates
Listed below are shipping details for SideStreet Boutique, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)StandardExpeditedTwo-DayOne-Day Continental US Street ETA 3 - 5 business days 1 - 3 business days 2 business days 24 hours per Item $0.00 $0.00 $0.00 $0.00 per Weight (lbs) $0.00 $2.00 $2.00 $5.25 per Shipment $0.00 $17.00 $34.00 $54.00 Alaska and Hawaii Street ETA 3 - 7 business days --- --- --- per Item $0.00 --- --- --- per Weight (lbs) $2.00 --- --- --- per Shipment $16.95 --- --- ---
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
Sidestreet Boutique has same day shipping Monday through Friday on all orders received before 2 PM Pacific Standard Time. If your order is placed on a weekend or holiday, we will ship the next business day. If you would like a signature to be required for your package to be delivered, please contact us.
Sidestreet Boutique ships exclusively with UPS.
UPS does not deliver to APO or FPO addresses unless there is a UPS Store located on base.
UPS does not deliver on weekends or holidays. Their holiday delivery schedules are subject to change.
UPS 2013-2014 Holiday Schedule
In the United States, UPS observes the following holidays:
Memorial Day - May 26, 2014*
Independence Day - July 4, 2014*
Labor Day - September 2, 2013*
Thanksgiving Day - November 28, 2013*
Day after Thanksgiving - November 29, 2013**
Christmas - December 25, 2013*
New Year's Day - January 1, 2014*
In addition, the following holidays are recognized, but not observed:
Martin Luther King Jr. Day (MLK) - January 20, 2014
Chinese's New Year - January 31, 2014
Valentine's Day - February 14, 2014
President's Day - February 17, 2014
Daylight Savings Time begins - March 9, 2014
St. Patrick's Day - March 17, 2014
Passover - April 15, 2014
Earth Day - April 22, 2014
Easter - April 20, 2014
Cinco de Mayo - May 5, 2014
Mother's Day - May 11, 2014
Flag Day - June 14, 2014
Father's Day - June 15, 2014
Ramadan begins - June 28, 2014
UPS Founders' Day - August 28, 2013
Rosh Hashanah - September 5, 2013
Yom Kippur - September 14, 2013
Columbus Day - October 14, 2013
Halloween - October 31, 2013
Daylight Savings Time ends - November 3, 2013
Veteran's Day - November 11, 2013
Hanukkah - December 9, 2013
Christmas Eve - December 24, 2013
Kwanzaa - December 26, 2013
*UPS Holiday. UPS Express Critical available.
**UPS Holiday. Delivery and pickup of air and international packages only.
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Sales tax is not separately calculated and collected in connection with items ordered from SideStreet Boutique through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from SideStreet Boutique may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from SideStreet Boutique through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
SideStreet Boutique values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.com Product Return Policy. Please contact SideStreet Boutique to get information about any additional policies that may apply:
Contact this seller Phone: 530-544-3315
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.