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Elan Polo International - Details
For questions regarding products, order delivery, or returns, please contact Elan Polo International Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About Elan Polo International
Elan Polo International is an employee-owned footwear company that has offered a diverse collection of brands to shoe wearers around the world for almost forty years. Elan Polo's brands include Daniel Green, L.B. Evans, Vogue, Exersteps, DVS, Easton and Crevo. Today, we continue to satisfy our customers with our superior products and unique designs. Whether you are shopping for yourself or for a gift, you are sure to find exactly what you need.
For questions about a charge that has been made on your credit card, please contact Amazon.com.
For questions about how to place an order, please visit the Amazon.com Help department.
Elan Polo International is located at:
2005 Walton Road St. Louis, MO 63114
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Elan Polo International Shipping Rates
Hawaii and Alaska
If you would like to ship to Hawaii or Alaska, additional shipping costs will apply.
Outside the United States
We ship internationally. Customer is responsible to pay applicable duty, taxes and custom brokerage fees.
Listed below are shipping details for Elan Polo International, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)StandardTwo-DayOne-Day Continental US Street ETA 3 - 5 business days 2 business days 24 hours per Item $0.00 $0.00 $0.00 per Weight (lbs) $0.00 $0.00 $0.00 per Shipment $6.99 $15.00 $40.00 Continental US PO Box ETA 3 - 5 business days --- --- per Item $0.00 --- --- per Weight (lbs) $0.00 --- --- per Shipment $6.99 --- --- Alaska and Hawaii Street ETA 3 - 7 business days --- --- per Item $0.00 --- --- per Weight (lbs) $0.00 --- --- per Shipment $25.00 --- --- US Protectorates Street ETA 4 - 8 business days --- --- per Item $0.00 --- --- per Weight (lbs) $0.00 --- --- per Shipment $45.00 --- --- Canada ETA 5 - 10 business days --- --- per Item $0.00 --- --- per Weight (lbs) $0.00 --- --- per Shipment $40.00 --- --- Europe ETA 10 - 20 business days --- --- per Item $0.00 --- --- per Weight (lbs) $0.00 --- --- per Shipment $65.00 --- --- Outside US, Eur., CA, Asia ETA 10 - 20 business days --- --- per Item $0.00 --- --- per Weight (lbs) $0.00 --- --- per Shipment $75.00 --- ---
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
Elan Polo International Shipping Policies
We offer FREE Standard Shipping on all orders within the continental USA. Our standard shipping option is FedEx Ground. Orders placed before 9:45 A.M. CST (Central Standard Time) Monday-Friday will ship the same day. Shipping may take 2 -7 business days.
We can mail packages to a P.O. Box. It will be mailed through FedEx SmartPost and be delivered by the USPS. Please allow 7-10 business days for delivery.
We cannot mail packages to an APO/FPO address.
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Sales tax will be added to orders being shipped to Arkansas, California, Illinois, Michigan, Missouri, Ohio, Tennessee, or Texas. For all other states, no sales tax will apply.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
We respect your privacy and understand any concerns you may have regarding your personal information. Your information will not be shared, sold, or rented to others. The following document describes our privacy policies.
Information We Collect
We collect and store a variety of information from you and your purchases, such as your name, home address, phone number, email address, credit card information, when you make a purchase, what products you purchased. We may also collect and store information you provide us about another person. For example, we collect the name and shipping information if and when you buy a gift for a friend.
How We Use It
The information we collect is used to improve our customer service and our products for all our customers. When you make a purchase, we use your personal information to process your order, send emails to confirm your order, or to contact you if we have questions regarding your order.
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Returns and Refunds
Return by Mail
We accept merchandise returns up to 60 days from the date of purchase. Product must be returned in its original condition, not worn, and shipped in its original packaging. A pre-paid return label is included with every purchase. To ensure a timely refund, please return the merchandise immediately upon deciding that you no longer want the product.
1. Place the item in its original packaging to ship your product.
2. Use the prepaid SmartPost Return Label included in your original order in order to receive free return shipping. Simply leave your return package in your mailbox, give it to your postman or mail it at any USPS location.You can also drop your return off at any FedEx Authorized Service Center that accepts ground shipments.
Note: Please allow 7-10 business days transit for your return to arrive and to be processed at our Distribution Center.
Once we receive the return merchandise, we will issue a full refund to your credit card. Processing the return and crediting your card may take several days. Merchandise must be returned within 60 days from the purchase date to receive full credit.
Returning a Gift
If you are returning a gift, please contact Customer Service for a refund in the form of an online store gift certificate.
We do offer exchanges for returned merchandise for same price or lower price items.
For questions regarding products, order deliveries, or returns, please contact Elan Polo Customer Service Monday-Friday 7 A.M. - 7 P.M. CST Call toll-free @ 1-800-324-7463.
Contact this seller Phone: 1-866-743-2319
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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Gift services is not offered at this time.
Elan Polo International offers gift wrapping for Daniel Green and L.B. Evans brands.
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SLIPPER AND SHOE SIZING CHART
Women's Slipper and Shoe Sizing Men's Slipper and Shoe Sizing USA UK EUR MEX USA UK EUR MEX 5 3½ 36 22 6 5½ 39 25 5½ 4 37 22½ 6½ 6 39½ 25½ 6 4½ 37½ 23 7 6½ 40 26 6½ 5 38 23½ 7½ 7 41 26½ 7 5½ 39 24 8 7½ 41½ 27 7½ 6 39½ 24½ 8½ 8 42 27½ 8 6½ 40 25 9 8½ 43 28 8½ 7 40½ 25½ 9½ 9 43½ 28½ 9 7½ 41 26 10 9½ 44 29 9½ 8 42 26½ 10½ 10 44½ 29½ 10 8½ 42½ 27 11 10½ 45 30 10½ 9 43 27½ 11½ 11 46 30½ 11 9½ 44 28 12 11½ 46½ 31 11½ 10 44½ 28½ 12½ 12 47 31½ 12 10½ 45 29 13 12½ 48 32 13 11½ 46 30 13½ 13 48½ 32½ 14 13½ 49½ 33 15 14½ 50½ 34 16 15½ 52 35 Women's Slipper and Shoe Widths Men's Slipper and Shoe Widths S (Slim) AA S (Slim) B N (Narrow) A N (Narrow) C M (Medium) B M (Medium) D W (Wide) D W (Wide) EE WW (Extra Wide) EE WW (Extra Wide) EEE
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Due to the materials we use, we do NOT recommend machine washing our slippers unless they are one of our terry cloth styles.
To wash these Spa styles, please follow the directions below:
1) Machine or hand wash separately in cold water with mild soap.
2) Gently pull into shape and allow to air dry away from heat. DO NOT put in the dryer.