Recent Feedback:

4.5 stars over the past 12 months
4.5 stars over the past 12 months (15,458 ratings)

Frequently Asked Questions

How much is shipping?
Domestic Economy Shipping is $9.99 for the first pair and only $3.99 cents for each additional pair.

Do you charge sales tax on orders?
ShoeMetro charges 8% sales tax on orders shipped to California and 9.25% sales tax on orders shipped to Tennessee.

How do I return my order?
Please return your unworn shoes within 60 days from the date of purchase with the return form.  Fill out the return form with your information and your ShoeMetro Order Number (NOT your Amazon order number), and return the package through the carrier of your choice. Return shipping costs are the customer's responsibility. Shipping charges will not be refunded.

ShoeMetro - Details

  • Top of Page

    About ShoeMetro

    Shoe Metro is your best online source for brand name footwear at the best prices.

    BUY WITH CONFIDENCE as our quality products are backed by even better service with FAST shipping, an easy 60-day return policy, and our friendly Customer Care team.

    Since 2004, Shoe Metro has offered customers high-quality shoes for women, men, and kids with excellent prices.

    We carry more than 200,000 pairs of shoes from over 200 brands, including favorites such as Nine West, Steve Madden, Anne Klein, Clarks, New Balance, and much more.

    Our selection ranges from chic heels and boots to athletic shoes, casual shoes, work boots, and sandals.

    For questions about a charge that's been made to your credit card, please contact Amazon.com.

    For questions about how to place an order, please visit Amazon.com's Help department.

  • Top of Page


    ShoeMetro Shipping Rates

     


    Listed below are shipping details for ShoeMetro, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    Two-Day
    Continental US StreetETA3 - 5 business days---2 business days
     per Item$3.99---$8.99
     per Weight (lbs)$0.00---$0.00
     per Shipment$6.00---$8.00
    Continental US PO BoxETA3 - 5 business days------
     per Item$3.99------
     per Weight (lbs)$0.00------
     per Shipment$6.00------
    Alaska and Hawaii StreetETA3 - 7 business days------
     per Item$4.99------
     per Weight (lbs)$0.00------
     per Shipment$10.00------
    Alaska and Hawaii PO BoxETA3 - 7 business days------
     per Item$4.99------
     per Weight (lbs)$0.00------
     per Shipment$10.00------
    US Protectorates StreetETA4 - 8 business days------
     per Item$4.99------
     per Weight (lbs)$0.00------
     per Shipment$10.00------
    US Protectorates PO BoxETA4 - 8 business days------
     per Item$4.99------
     per Weight (lbs)$0.00------
     per Shipment$10.00------
    APO/FPO StreetETA18 - 32 business days------
     per Item$4.99------
     per Weight (lbs)$0.00------
     per Shipment$10.00------
    APO/FPO PO BoxETA18 - 32 business days------
     per Item$4.99------
     per Weight (lbs)$0.00------
     per Shipment$10.00------
    CanadaETA5 - 10 business days2 - 4 business days---
     per Item$6.99$9.99---
     per Weight (lbs)$0.00$0.00---
     per Shipment$10.00$18.00---
    EuropeETA10 - 20 business days2 - 4 business days---
     per Item$9.99$19.99---
     per Weight (lbs)$0.00$0.00---
     per Shipment$10.00$20.00---
    AsiaETA10 - 16 business days2 - 5 business days---
     per Item$9.99$19.99---
     per Weight (lbs)$0.00$0.00---
     per Shipment$10.00$20.00---
    Outside US, Eur., CA, AsiaETA10 - 20 business days2 - 5 business days---
     per Item$11.99$19.99---
     per Weight (lbs)$0.00$0.00---
     per Shipment$8.00$20.00---


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

    Top of Page
    ShoeMetro Shipping Policies

    • International Shipping / Customs: By placing an order with Shoe Metro, you agree to pay all applicable custom fees or taxes at the time of delivery. Some countries have customs entry charges and will charge you additional duties and taxes upon entry into your country. To determine these charges ahead of time, please contact your Customs Department within your country.
    • Customs Delay: We cannot guarantee specific arrival dates or times. Our International transit times can take from 7 to 20 business days all over the world. Please be advised that we are not responsible for any clearance delays, and such delays can extend delivery times.
    • Note: International shipments that are refused will be subject to package abandonment and will not be eligible for any refunds.
    Top of Page
    ShoeMetro Tax Information

    ShoeMetro charges 8% sales tax on orders shipped to California and 9.25% sales tax on orders shipped to Tennessee.
    Top of Page
  • Top of Page

    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide ShoeMetro with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to ShoeMetro's Privacy Policy.

    ShoeMetro's Privacy Policy

    Your Personal Information

    ShoeMetro will not sell, loan, rent, lease, barter, or publish your personal information to a third party. All data that we keep on you is kept strictly for ShoeMetro business use to assist you in your current or future purchases or in analyzing sales trends. No customer data is stored on servers that are accessible to the Internet.

    Address Information

    We collect visitors' contact information including but not limited to addresses, e-mail addresses, phone numbers, and financial information. Information is gathered by ShoeMetro for the sole benefit of ShoeMetro. Contact information from the order form is used to send orders, information about our company, and promotional material from some of our partners to our customers. The customer's contact information is also used to get in touch with the customer when necessary. Users may opt-out of receiving future mailings.

    See Amazon.com's Privacy Notice

  • Top of Page

    Returns and Refunds

    Contact this seller Phone: 888-272-4460

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.