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4.8 stars over the past 12 months (2,762 ratings)

TMall - Details

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    About TMall

    TMall is committed to providing each customer with the highest standard of customer service.

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    TMall Shipping Rates


    Listed below are shipping details for TMall, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Free Economy
    Standard
    Expedited
    Two-Day
    One-Day
    Continental USETA4 - 7 business days------------
     per Weight (lbs)$0.00------------
    Continental US StreetETA---3 - 5 business days1 - 3 business days2 business days24 hours
     per Item---$0.00$0.00$0.00$0.00
     per Weight (lbs)---$0.00$4.99$5.99$6.99
     per Shipment---$3.99$10.00$20.00$30.00
    Continental US PO BoxETA---3 - 5 business days1 - 3 business days------
     per Item---$0.00$0.00------
     per Weight (lbs)---$2.99$4.99------
     per Shipment---$2.00$5.00------
    Alaska and Hawaii StreetETA---3 - 7 business days1 - 3 business days------
     per Item---$0.00$0.00------
     per Weight (lbs)---$4.99$5.99------
     per Shipment---$10.00$20.00------
    Alaska and Hawaii PO BoxETA---3 - 7 business days1 - 3 business days------
     per Item---$0.00$0.00------
     per Weight (lbs)---$4.99$5.99------
     per Shipment---$10.00$20.00------
    US Protectorates StreetETA---4 - 8 business days2 - 4 business days------
     per Item---$0.00$0.00------
     per Weight (lbs)---$4.99$5.99------
     per Shipment---$10.00$20.00------
    US Protectorates PO BoxETA---4 - 8 business days2 - 4 business days------
     per Item---$0.00$0.00------
     per Weight (lbs)---$4.99$5.99------
     per Shipment---$10.00$20.00------
    APO/FPO StreetETA---18 - 32 business days8 - 16 business days------
     per Item---$0.00$0.00------
     per Weight (lbs)---$3.99$3.99------
     per Shipment---$10.00$20.00------
    APO/FPO PO BoxETA---18 - 32 business days8 - 16 business days------
     per Item---$0.00$0.00------
     per Weight (lbs)---$3.99$3.99------
     per Shipment---$10.00$20.00------
    CanadaETA---5 - 10 business days2 - 4 business days------
     per Item---$0.00$0.00------
     per Weight (lbs)---$4.99$5.99------
     per Shipment---$25.00$40.00------
    EuropeETA---10 - 20 business days2 - 4 business days------
     per Item---$0.00$0.00------
     per Weight (lbs)---$6.99$9.99------
     per Shipment---$45.00$60.00------
    AsiaETA---10 - 16 business days2 - 5 business days------
     per Item---$0.00$0.00------
     per Weight (lbs)---$6.99$9.99------
     per Shipment---$45.00$65.00------
    Outside US, Eur., CA, AsiaETA---10 - 20 business days2 - 5 business days------
     per Item---$0.00$0.00------
     per Weight (lbs)---$6.99$6.99------
     per Shipment---$45.00$65.00------


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    TMall Shipping Policies

    In most cases, orders received (payment is processed by Amazon) before 2:30PM PST will ship the same day (weekends and major holidays excluded), but could take up to 48 hours.† 2nd day and next day orders will ship the same day if order is received before 2:00PM PST.† Customer will receive notification by email of any delay or cancellation to the order.

    We ship all orders with tracking, either by DHL Global Mail or by Fedex.
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    TMall Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from TMall through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from TMall may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from TMall through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide TMall with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to TMall's Privacy Policy.

    TMall's Privacy Policy

    We are committed to protecting customers' privacy to the best of our ability.† Your personal data (shipping information, order history, etc) will not be shared with any 3rd party, except when in compliance with Service of Process or Law Enforcement.†

    We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities.† We reserve the right to report to law enforcement agencies any activities that we in good faith believe to be unlawful.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.com Product Return Policy. Please contact TMall to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page Return Policy

    Unless otherwise stated, we accept returns within 30 days from the receive date of the shipment.† Please note, unless the return reason is for defective item or error caused by us (shipped wrong item, etc), a restocking fee of 15% will be applied.† Shipping charge is non-refundable.† Customer must receive approval from us before sending an item back.† To request a refund, please contact us with the following:

    • Amazon order number
    • Item you wish to return and the quantity
    • Reason for return
    You will receive a return confirmation with information on how to send the item back to us.† Once we receive the returned package, you will receive a refund based on our return policy.†

    Please note all returns must include all original packaging, part & accessories that came with the item.† Customer is responsible for return postage (tracking & insurance recommended).† No refund will be given if the return package is lost in transit.

    Please note we do not accept returns that are not in a sellable condition (apparel that's been worn or without tag, no UPC code, included accessory missing, etc)