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Shoebuy - Details

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    About Shoebuy

    Shoebuy is the world's largest online retailer of shoes, bags, accessories, apparel & outerwear.

    Focused on creating a simple and convenient shopping experience, Shoebuy offers Free Shipping & Free Return Shipping, Toll-Free Customer Service at 1-888-200-8414, a 60-Day Money Back Guarantee, and a 100% Secure Purchase Guarantee.

    Equally impressive is Shoebuy's unmatched selection. Choose from dress, casual, and athletic footwear for men, women, teens, and children; a complete range of hard-to-find sizes and widths; accessories, handbags, luggage, and apparel & outerwear; and over 800,000 products and 1,000 top name brands.

    So shop now and find out why so many people are using Shoebuy to satisfy all of their footwear and†accessories needs!

    For questions regarding products, order delivery, or returns, please contact Shoebuy:

    E-mail: service@shoebuy.com
    Phone: 1-888-200-8414

    For questions about a charge that's been made to your credit card, please contact Amazon.com.

    For questions about how to place an order, please visit Amazon.com's Help department.

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    Shoebuy Shipping Rates


    Listed below are shipping details for Shoebuy, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping Rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    Continental US
    Alaska and Hawaii
    Continental US Street · Standard · (3 - 5 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to Up $0.00
    Alaska and Hawaii Street · Standard · (3 - 7 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to Up $0.00

    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50


    *  Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
        Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.


    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    Shoebuy Shipping Policies

    Shoebuy does not charge you for standard ground shipping. Enjoy Free Shipping and Free Return Shipping on every Shoebuy order.

    UPS Standard Ground Service is free to Shoebuy customers. Allow 3 to 10 business days for receipt within the United States.

    Delivery occurs on business days, Monday through Friday, excluding holidays.

    Shoebuy ships orders within 1 to 5 business days of receipt, but timing can vary by product. As a general rule, processing time plus shipping time equals total delivery time. Orders consisting of more than one brand will likely arrive at their destination over multiple days due to varied processing times.

    Shipping is not currently available for P.O. Boxes, military APO/FPO addresses, or international addresses.

    Tracking Shipment of Your Order

    Once you have received an "Order Shipment Confirmation" e-mail for an item, you may track its shipment in either of the following ways:

    Click the link provided in the "Order Shipment Confirmation" e-mail.
    Visit the UPS Online Tracking Web page. Cut and paste the tracking number from the "Order Shipment Confirmation" e-mail to the UPS Tracking form.

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    Shoebuy Tax Information

    Shoebuy does not charge you for sales tax. Enjoy no sales tax on every Shoebuy order.*

    * When required, Shoebuy collects sales tax on orders shipped to the following states: New York.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Shoebuy with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Shoebuy's Privacy Policy.

    Shoebuy's Privacy Policy

    Shoebuy respects and shares your concern about privacy.

    Shoebuy will not sell, rent, or loan identifiable personal information to any third party. The only information we may share with partners or third parties is non-personal, summary, or aggregate customer data.

    Shoebuy maintains state-of-the-art security measures to safeguard the transit and storage of your information as provided to us by Amazon.com.

    When you make a Shoebuy purchase via Amazon.com, we use your name, address, phone number, and e-mail address to communicate with you regarding your order and respond to any questions you may have. We also share this information with certain intermediaries (UPS, product manufacturers) only as required to process and ship your order. Any intermediaries we must use to provide you with services are required to keep your information secure and confidential.

    Shoebuy may upon occasion send you e-mail updates, such as information on new products or services. Although most customers tell us they appreciate receiving our updates, we recognize the importance of providing you with choices. At any time, you may request to discontinue receiving Shoebuy updates by following the simple instructions clearly displayed in any update you receive from us.

    At Shoebuy, we always appreciate your business. For further details of our privacy policy or to recommend a way we can improve the buying experience, e-mail us at service@shoebuy.com or call us toll-free at (888) 200-8414.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Return Policy

    • Return shipping is FREE. We will provide you with a pre-paid UPS shipping label to return your order to us.
    • You can return your order for up to 60 days from the purchase date. Products that you return must be in the condition that you received them and in the original shoe box. Shoebuy does not guarantee wear or tear or any damage unrelated to the manufacturer. Shoebuy can only provide free return shipping for items shipped from a U.S. address.
    • Once we receive your return item(s), we will credit your original payment method for the full purchase price of each item in the return shipment.
    • Please do not send your order to the manufacturer.

    How to Make a Return

    1. Please contact Shoebuy to request a free return label, and be sure to include your Amazon order number, name and phone number.You may also contact our Customer Service team toll free at 1-888-200-8414.
    2. Shoebuy will provide you with a pre-paid shipping label per order that you wish to return.
    3. Properly pack your return and bring your return package to any UPS package drop location.You may also hand your package to any UPS driver or UPS reseller.There is no cost to you when shipping your package back to Shoebuy when using the pre-paid mailing label we provide.

    Contact this seller

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page Sizing: Standard Shoe Sizes

    Shoebuy.com carries a broad range of brands, so sizing can vary from one manufacturer to another. If you are familiar with the brand, order the same size you usually do. Shoebuy.com uses the same sizes as the manufacturer.

    To determine your U.S., Euro, or U.K. shoe size, please use the chart below:

  • Top of Page Sizing: Individual Brands

    Shoebuy.com carries a broad range of brands, so sizing can vary from one manufacturer to another. If you are familiar with the brand, order the same size you usually do. Shoebuy.com uses the same sizes as the manufacturer. The brands listed below offer their own size conversion charts for determining your U.K. or Euro size. For items from other brands, we recommend you measure your feet to determine your size.