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turntostart - Details
For questions regarding products, order delivery, or returns, please contact turntostart Customer Service:To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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96% positive feedback is NOT good - it means that every 25th buyer is dissatisfied. If a retail store had close to a 5% failure rate, it could not stay in business, so why allow an unreliable online vendor to do the same?
Too many sellers spend all day lowering their prices, but not ensuring prompt and efficient service - isn't that a bit backwards? Think about this for a second - anyone with 95% positive feedback has disappointed every 20th buyer... someone with 90% positive has failed every 10th buyer... the lower the feedback, the greater chance you are taking that your item will either not arrive or will be unsatisfactory to your needs.
Taking the time to choose the right seller is important, and we hope that the following checklist can serve as a guide to steer you in the right direction:
- Check shipping rates
Amazon standard shipping rate for a video game is $3.99 for standard shipping, and $6.99 for expedited shipping. However, there are numerous sellers padding their shipping rates in order to gouge the customer. It's incredibly convenient to advertise the lowest sale price on an item when you're charging twice the shipping rate. Try to avoid these dishonest sellers who are trying to dupe their customers with hidden shipping fees.
- Check processing time
"In stock. Processing takes an additional 4 to 5 days for orders from this seller."
We're sure you've seen this statement before from a few sellers. Amazon requires that all third-party sellers ship within 2 business days of when an order is placed. However, several companies are circumventing this rule by adding lead processing time - presumably to acquire an item that they actually don't already have in stock. If a company is advertising a product that they already have in stock, why would they possibly need an additional 4-5 days to get your item out the door to you?
- Make sure you're getting the real deal, and not an import
We've noticed an alarming trend of sellers advertising UK versions of a product for sale under the guise of being the official NTSC Region 1 products they should be selling. Make sure to read the item descriptions for these sellers before you get burned with an illegitimate product. One particularly shady seller notes "UK Ver" at the very end of their item desciptions, an important classification that doesn't get noticed by most buyers until it's too late.
- Study seller feedback carefully
We recommend you study the sellers you are going to buy from. What does their feedback look like over the past 30 days? The last 60 days? Sometimes even sellers with an "acceptable" rating can be deceiving... especially when you notice that they're satisfying buyers at a 90% rate or lower the last several months. Negative trends like that show a seller who no longer places the effort in the business they once did, and the buyer is eventually the one who pays the cost for that negligence.
Studying feedback can also show dishonest and shady selling practices - it is clear from reading other seller feedback that there are several vendors who constantly re-shrinkwrap used items and sell them as new. There are numerous sellers who simply don't even have the items in stock in the first place, and are likely to cancel your order when they can't locate the item they claim they have for sale. And there are plenty of sellers who simply won't answer their email once a sale has been made, even if there is a problem. These are sellers to avoid, not to reward with your hard-earned money.
Before you buy, please do yourself and your loved ones a huge favor - please check shipping rates, item descriptions, and feedback before purchasing - whether it's hidden shipping fees or poor feedback, there are far too many sellers on here who are not looking out for their customers. Please shop with us or another reputable seller (99% lifetime feedback or better with at least 500 feedback, Amazon standard shipping rates) to ensure your best chance at a perfect online shopping experience, and we thank you for your time and your valued business!
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Shipping Rates & Delivery Estimates
Seller Shipping Times & Rates
When you purchase a new, refurbished, used, or collectible item from a seller at Amazon Marketplace, you pay immediately, online. Included in your payment is a pre-calculated fee for shipping.
- Seller Shipping Times
- Seller Shipping Rates
- Placing Orders from Outside the United States
- How Our Rates Are Calculated
Marketplace Shipping Times
Most sellers agree to ship within 2 business days of your purchase. Expected transit times for each shipping method are listed below unless otherwise noted in the seller's policies.
- Standard U.S.: 4 to 14 business days after shipping (may take up to 21 business days)
- Expedited U.S.: 2 to 6 business days after shipping
- Two-Day U.S.: 2 business days after shipping
- One-Day U.S.: 1 business day after shipping
- International Standard: 3 to 6 weeks (may take 8 to 12 weeks due to customs delays)
- International Expedited: 3 to 7 business days
Seller shipping times are not guaranteed and the actual performance varies by seller.
Should you have any questions about your shipment, please contact your seller directly.
Seller Shipping Rates
Your shipping fees when buying items from a seller on Amazon.com are fixed according to the type of product you purchase.
Rates are based on shipping a single item. Purchasing multiple items from a seller results in multiple shipping charges--there are no "per shipment" and "per item" charges, as there is when you buy items fulfilled by Amazon.com.
For buyers within the United States, shipping charges and options vary according to the product being purchased, and are listed in the chart below unless otherwise noted in the seller's policies.
(4 to 14 business days)
(2 to 6 business days)
(2 business days)
(1 business day)
Books $3.99 $6.99 $11.98 $17.98 CDs, Cassettes, Vinyl $3.99 $6.19 $7.98 $11.98 VHS Videotapes $3.99 $6.19 $11.98 $17.98 DVDs $3.99 $6.19 $7.98 $11.98 Video Games $3.99 $6.99 Not available Not available Software & Computer Games $3.99 $6.99 Not available Not available Camera & Photo $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Tools & Hardware $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Kitchen & Housewares $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Computer $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Outdoor Living $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Electronics $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Sports & Outdoors $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Cell Phones & Service $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Musical Instruments $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Office Products $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Toy & Baby $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available Everything Else $4.49 + $0.50/lb. $6.49 + $0.99/lb. Not available Not available
Shipping charges for media products (Books, CD's, DVD and VHS) delivered outside of the Continental United States are listed in the chart below. Shipping charges for non-media products delivered outside the Continental United States are set by the sellers themselves. Please see the rates posted in the seller's shipping policies.
(3 to 6 weeks)
(3 to 7 business days)
Books $16.95 up to 1 lb.
$23.95 over 1 lb.
$44.95 CDs, Cassettes, Vinyl $14.29 $44.95 VHS Videotapes $14.29 $44.95 DVDs $14.29 $44.95
Note: Buyers outside the U.S. cannot purchase the following types of items from sellers: video games, toy and baby items, electronics, cameras and photo items, tools and hardware, kitchenware and housewares, sporting goods and outdoor equipment, software, and computers.
Seller orders can only be placed from international locations if the buyer is in a supported country (see the list below). Standard International shipping is the only shipping option available for seller orders fulfilled by Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates Puerto Rico, U.S. Virgin Islands, U.S. Minor Outlying Islands, Guam, American Samoa and Northern Mariana Islands APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Greenland, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Russia, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom (England, Northern Ireland, Scotland, and Wales) Asia China, Hong Kong, India, Israel, Japan, French Polynesia, Marshall Islands, Micronesia, New Caledonia, New Zealand, Palau, Singapore, South Korea Australia Australia Outside US, Eur., CA, Asia Argentina, Brazil, Costa Rica, Mexico, South Africa
How Our Rates Are Calculated
Amazon.com charges buyers a flat rate for shipping seller orders, and passes the funds to the seller to offset the costs of packaging and labor, as well as the actual postage required.
The credit given to a seller will usually closely match what the seller pays to ship the item, using the option that you have chosen (Standard or Expedited). However, there may be times when the credit a seller is given for an order will be above and beyond what is actually paid for postage. Shipping costs are an inherent feature in any mail-order service, and we hope that you will understand.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
turntostart values the privacy of your personal data.
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Returns and Refunds
Please refer to the Amazon.com Product Return Policy. Please contact turntostart to get information about any additional policies that may apply:
To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.