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Galactics - Details

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    About Galactics

    At Galactics, you'll find a giant selection of video games, computer accessories, software and electronics, all at unbeatable prices.

    Bargain hunters come to us - instead of the big box stores for the latest releases and overstock products at up to 70% off regular retail prices.

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    Galactics Shipping Rates


    Listed below are shipping details for Galactics, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    Two-Day
    One-Day
    Continental US StreetETA3 - 5 business days1 - 3 business days2 business days24 hours
     per Item$3.49$5.99$6.99$8.99
     per Weight (lbs)$0.00$0.00$0.00$0.00
     per Shipment$1.50$9.99$12.99$16.99
    Continental US PO BoxETA3 - 5 business days---------
     per Item$3.49---------
     per Weight (lbs)$0.00---------
     per Shipment$1.50---------
    Alaska and Hawaii StreetETA3 - 7 business days1 - 3 business days------
     per Item$4.49$5.99------
     per Weight (lbs)$0.00$0.00------
     per Shipment$1.50$12.99------
    Alaska and Hawaii PO BoxETA3 - 7 business days---------
     per Item$4.99---------
     per Weight (lbs)$0.00---------
     per Shipment$2.00---------
    US Protectorates StreetETA4 - 8 business days---------
     per Item$4.99---------
     per Weight (lbs)$0.00---------
     per Shipment$2.00---------
    US Protectorates PO BoxETA4 - 8 business days---------
     per Item$4.99---------
     per Weight (lbs)$0.00---------
     per Shipment$2.00---------
    APO/FPO StreetETA18 - 32 business days---------
     per Item$3.99---------
     per Weight (lbs)$0.00---------
     per Shipment$2.00---------
    APO/FPO PO BoxETA18 - 32 business days---------
     per Item$4.49---------
     per Weight (lbs)$0.00---------
     per Shipment$2.00---------


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    Galactics Shipping Policies

    Galactics ships most orders are usually shipped within 1 - 2 business days. We do not ship on Saturdays, Sundays, or Holidays.

    PLEASE NOTE: total shipping charge(s) for certain items may vary and may not reflect the rates in the 'Standard Shipping' table above. Plus, certain items cannot be shipped Standard. Please see your shopping cart for your order's final shipment amount.

    Please let us know if there are any restrictions regarding delivery method for the shipping address

    Standard Shipping:
    Please allow 7 to 10 business days for delivery. Orders are shipped via the best method available depending on the weight, value, contents, and delivery location. The Budget Shipping Methods include USPS First Class Mail, USPS Priority Mail, USPS Media Mail, UPS Mail Innovations and/or UPS/Fedex Ground.

    Expedited Shipping: Please allow 3 to 5 business days for delivery. Items may be shipped by a variety of carriers, including UPS/FedEx Ground and/or USPS Priority Mail. Signature upon delivery required for shipments over $200.

    Still Have Questions? Contact Our Customer Service Department - see below:

    For questions regarding products, order delivery, or returns, please contact  CustCare@Galactics.com


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    Galactics Tax Information

    Amazon charges sales tax for Ohio, California, Massachusetts, and Tennessee residents on behalf of Merchant

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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Galactics with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Galactics's Privacy Policy.

    Galactics's Privacy Policy

    Galactics values its customers privacy and we do not sell, trade, or rent your personal information to others. The information gathered by us during the order process is for the purposes of processing orders and providing updates on the status of your order. We will only disclose your personal information to third parties to charge your credit card, process your order, ship your order, offer customer service and provide you with a credit. An example of Companies that may receive your information are: your card-issuing bank must be given your personal credit card information for payment confirmation. We must also disclose to parcel delivery services your address and telephone information in order to ship and deliver the items that you ordered.

    We may be required by judicial authorities or other law enforcement agencies to provide personal information. We will disclose personal information upon receipt of a subpoena, court order or in cooperation with a law enforcement investigation. Law enforcement agencies will have the full cooperation of our Company in identifying individuals or groups who use the services of our Company for illegal activities. We also reserve the right to report any activities that we may believe to be unlawful to law enforcement agencies. We are happy to provide further details of our privacy policies. For more information, e-mail us at: custsupport@galactics.com

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Please Note: If you request to cancel your order - it may have already been processed and packed for shipping. Due to Galactics' quick order turnaround time - we cannot guarantee that your order can be cancelled before it ships out.

    Galactics has a restocking fee of $5.00 or 20%* per item, whichever is greater, on all returned items. Orders can be cancelled until they are in process. After an order is in process it becomes a return and is handled as such. The restocking fee also applies to refused orders, orders returned due to incomplete or incorrect addresses or returned as undeliverable by the shipping company.

    * On some select items that have become damaged, are now missing parts, not in the original condition, or have obvious signs of use but not due to a Galactics error - Galactics reserves the right to charge a Restocking Fee, Up to 50% of the item's price.

    Return requests for items reported as damaged, defective, or “not as described” must be submitted within 14 days after the delivery date.

    Pricing & Competitor's Prices: All prices and product availability are subject to change without notice. Please note, Galactics doesn't offer price protection. Due to the nature of our business, the price you pay today may be different at a later date.

    Shipping is Non-refundable.  (Please use the 'Contact this seller' link below.)  Note: If a return is made of an item that shipped with free shipping, the normal shipping charges for the shipping method used will be deducted from any credit. The customer is responsible for determining if the product(s) ordered suits their needs. Returns sent to Galactics must be pre-approved and be issued a RMA (Return Merchandise Authorization) number. Unauthorized returns will be considered abandoned and will not be credited. The customer will be responsible for shipping charges to return the package to them.

    All claims for missing or damaged products must be made by email within 7 days of delivery. All packaging materials must be retained. Returns must be made requested 30 days of the purchase date, have all original packaging, software, booklets etc. in resalable condition; free of any marks or damage. Rebated items cannot have been submitted for rebates - all forms and Proof of Purchase materials must be returned. The UPC bar code and/or rebate sticker must be intact on the box.

    Some items are not returnable to Galactics.  These are items where the manufacturer's warranty is in effect, software that has been registered or activated, where opening the package results in damage to security seals or the packaging itself and electronic devices of any kind including, but not limited to: 

    Computers, printers, phones and related equipment, monitors, display devices, televisions, video players, projectors, memory, storage devices, music players, cameras, copy machines, laminators, calculators, scanners, GPS units, bags, "skins", cables and Pelican cases.  In the case of these and other items the manufacturer's remedies will need to be pursued and the manufacturer's warranties supersede any other warranties. Many items, if opened, are either not returnable or may be returnable for a one-to-one replacement with the same product. The items may include software, consumables such as ink, paper, films, tape, batteries, labels, blank media, bulbs and similar items.

    Returned materials must be received within 15 days of the issuance of the RMA or the RMA is to be considered canceled and will not be reissued.

    Shipping Charges for Undeliverable or Refused Packages.  If an order shipped via One or Two Day Shipping Option, and is deemed by the shipping company to have been refused or undeliverable – Galactics will have to pass on the shipping charge to the customer (Note: Return Shipping Charge would be based on shipping cost Galactics had to pay to ship the package back to fulfillment center, and will be calculated as the amount charged to the customer for the One or Two Day Shipping Option or what was charged to Galactics by the carrier for return shipment, whichever is less).

    If a non One / Two Day Shipping Option package is deemed by the shipping company to have been refused or undeliverable – Galactics will have to pass a shipping charge of $4.99 to the customer. (Note: Return Shipping Charge would be based on shipping cost Galactics had to pay to ship the package back to fulfillment center, and will be calculated as $4.99 per item, or what was charged to Galactics by the carrier for return shipment, whichever is less).


    Contact this seller

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.