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4.8 stars over the past 12 months
4.8 stars over the past 12 months (4,149 ratings)

Frequently Asked Questions

    Orders that are placed from Mon-Fri before 3:00pm Eastern Time, will most likely ship the same business day. We are closed on weekends. As an authorized dealer, every product sold on the 17photo.com site is brand new and includes the full U.S.A. manufacturer's warranty. The warranty covers repair or replacement of defective parts, subject to the conditions set forth by the manufacturer. 17th Street Photo Supply, Inc. offers an exclusive money-back guarantee for its products. The return/exchange guarantee for film camera items is for 14-days from receipt. For Digital & Video Camera items, the return/exchange period is 7-days from receipt.

Our Showroom is located in New York City at:
17th Street Photo Supply, Inc.
33 west 17th street,
(Between 5th & 6th Avenues)
New York, NY 10011
Tel: 1-800-664-1971
Fax: 212-929-5714
 

17th Street Photo - Details

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    About 17th Street Photo

    Our Showroom is located in New York City at:
    17th Street Photo Supply, Inc.
    33 west 17th street, (Between 5th & 6th Avenues)
    New York, NY 10011
    Tel: 1-800-664-1971
    Fax: 212-929-5714

    email: Amazon@17photo.com


        17th Street Photo has been one of New York’s leading sources for camera equipment for both the professional and amateur since 1992. Our sales staff consists of camera users, rather than pushy sales people.

         We are a family run business that takes pride in serving the customer with respect and professional courtesy. Over the years we have built strong relationships with the manufacturers whose products we represent. More importantly, we strive on servicing our most loyal and repeat customers. Our showroom is dedicated to the personal ‘one on one’ attention that many customers desire.

        Every product we sell is bought directly from a manufacturers warehouse and carries a full warranty from that company. We do not sell ‘grey market’ or ‘refurbished items.’ The proof of service and reliability comes directly from our clientele.

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    17th Street Photo Shipping Rates

        For USA deliveries, our default carrier is UPS. Our international default carrier is FedEx.

         ***Please note, All Nikon products will not ship overseas, only in the USA***

        International customers are responsible for all custom charges, including taxes, duties, brokerage fees or handling charges. Your local Post Office should be able to help with these charges.
    Listed below are shipping details for 17th Street Photo, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping Rates for all products (excluding Books, Music, Video and DVD)
    All Regions
    Continental US
    Alaska and Hawaii
    US Protectorates
    Canada
    Europe
    Asia
    Continental US Street · Standard · (3 - 5 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $75.00 $7.95
    $75.01 to $150.00 $8.00
    $150.01 to $300.00 $9.50
    $300.01 to $400.00 $11.95
    $400.01 to $600.00 $13.95
    $600.01 to $900.00 $15.95
    $900.01 to $1,350.00 $19.95
    $1,350.01 to $1,800.00 $23.95
    $1,800.01 to $2,500.00 $29.95
    $2,500.01 to Up $44.95
    Continental US Street · Expedited · (1 - 3 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $75.00 $19.99
    $75.01 to $150.00 $20.99
    $150.01 to $250.00 $22.99
    $250.01 to $400.00 $26.99
    $400.01 to $600.00 $33.99
    $600.01 to $900.00 $39.99
    $900.01 to $1,350.00 $47.99
    $1,350.01 to $1,800.00 $54.99
    $1,800.01 to $2,500.00 $62.99
    $2,500.01 to Up $79.95
    Alaska and Hawaii Street · Expedited · (1 - 3 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $75.00 $19.50
    $75.01 to $150.00 $21.50
    $150.01 to $250.00 $22.95
    $250.01 to $400.00 $24.95
    $400.01 to $600.00 $28.95
    $600.01 to $900.00 $36.95
    $900.01 to $1,350.00 $42.95
    $1,350.01 to $1,800.00 $53.95
    $1,800.01 to $2,500.00 $64.95
    $2,500.01 to Up $89.95
    US Protectorates Street · Expedited · (2 - 4 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $10.00 $98.00
    $10.01 to $750.00 $115.00
    $750.01 to $1,200.00 $145.00
    $1,200.01 to $1,600.00 $175.00
    $1,600.01 to $2,200.00 $225.00
    $2,200.01 to $2,800.00 $295.00
    $2,800.01 to $3,500.00 $345.00
    $3,500.01 to $4,500.00 $375.00
    $4,500.01 to $6,000.00 $450.00
    $6,000.01 to Up $475.00
    Canada · Expedited · (2 - 4 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $10.00 $58.00
    $10.01 to $750.00 $67.00
    $750.01 to $1,200.00 $84.00
    $1,200.01 to $1,600.00 $97.00
    $1,600.01 to $2,200.00 $115.00
    $2,200.01 to $2,800.00 $128.00
    $2,800.01 to $3,500.00 $145.00
    $3,500.01 to $4,500.00 $175.00
    $4,500.01 to $6,000.00 $210.00
    $6,000.01 to Up $225.00
    Europe · Expedited · (2 - 4 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $10.00 $98.00
    $10.01 to $750.00 $125.00
    $750.01 to $1,200.00 $165.00
    $1,200.01 to $1,600.00 $185.00
    $1,600.01 to $2,200.00 $245.00
    $2,200.01 to $2,800.00 $310.00
    $2,800.01 to $3,500.00 $375.00
    $3,500.01 to $4,500.00 $475.00
    $4,500.01 to $6,000.00 $525.00
    $6,000.01 to Up $550.00
    Asia · Expedited · (2 - 5 business days)
    Per Shipment Bands Shipment Rate
    $0.00 to $10.00 $110.00
    $10.01 to $750.00 $145.00
    $750.01 to $1,200.00 $185.00
    $1,200.01 to $1,600.00 $198.00
    $1,600.01 to $2,200.00 $275.00
    $2,200.01 to $2,800.00 $340.00
    $2,800.01 to $3,500.00 $395.00
    $3,500.01 to $4,500.00 $495.00
    $4,500.01 to $6,000.00 $550.00
    $6,000.01 to Up $575.00

    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50


    *  Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
        Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.


    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    17th Street Photo Shipping Policies

    ***Please note, All Nikon products will not ship overseas, only in the USA***

    Orders that are placed from Mon-Fri before 3:00pm Eastern Time, will most likely ship the same business day. We are closed on weekends. Shipping charges vary by destination and value. Please see the "shipping" information page for exact charges. We use FedEx, UPS & USPS..

    Alterations/Cancellations:

    Orders begin processing immediately (including after hours). Therefore any alterations or cancellations may not be accepted after your order submission. Shipping charges are not refundable for cancelled or refused orders.

    Despite our best efforts, sometimes items may be mispriced and we are not liable for any price errors, if an items correct price is higher than the stated price, we will contact you before shipping.

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    17th Street Photo Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from 17th Street Photo through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from 17th Street Photo may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from 17th Street Photo through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide 17th Street Photo with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to 17th Street Photo's Privacy Policy.

    17th Street Photo's Privacy Policy

    We at 17th Street Photo take your privacy very seriously. 17th Street Photo Supply, Inc. has created this privacy statement in order to demonstrate our firm commitment to privacy.

    We do not sell, trade, or otherwise share your personal information, such as name, email address, physical address, phone numbers, buying history, etc. You will not receive any unsolicited email from other companies, as a result of shopping with 17th Street Photo.

    If you have any questions about this privacy statement, the practices, or your dealings with 17th Street Photo Supply, please contact us:

    17th Street Photo Supply, Inc.
    33 west 17th Street,
    (Between 5th & 6th Avenues)
    New York, NY 10011

    See Amazon.com's Privacy Notice

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    Returns and Refunds

     

    As an authorized dealer, every product sold on the 17photo.com site is brand new and includes the full U.S.A. manufacturer's warranty. 17th Street Photo Supply, Inc. offers an exclusive money-back guarantee for its products. The return/exchange guarantee period is 7-days from receipt of delivery. All returns first require a RETURN MERCHANDISE AUTHORIZATION NUMBER from 17th Street Photo. It can be obtained by emailing us at: info17photo.com or via phone at 800-664-1971. 
     
     
    Return or Replacement Policy: If you are not satisfied with your purchase, you may return it within 7 days of receipt, for a refund, or a replacement - subject to the following:
     
    a) Contact 17th Street Photo to receive a Returned Merchandise Authorization (RMA) number, to ensure proper handling of the return and/or replacement. Products cannot be returned without an RMA number.
     
    b) In order to be eligible for a full refund, less shipping expenses, your returned merchandise must be in its original unopened mint condition, as shipped, with all packaging, manuals, and paperwork intact and unaltered. Items removed from their 'blister-pack' display packaging do not qualify for a full refund.
     
    c) Only the purchase price of the product is refundable. Customers remain responsible for the shipping and handling expenses incurred in shipping the item to them. If an item is offered with "Free Shipping," this means we are paying the freight on your behalf. If that product is returned for a refund, the shipping expenses incurred, will be deducted from the refund. If an item is refused, the carrier bills us for shipping both ways, and these expenses incurred on your behalf need to be deducted from your refund.
     
    d) All exchanged/returned merchandise must be in original factory condition, including all packaging materials, inserts, manuals, warranty cards (not filled-out) and all accessories. Please do not tape or write anything on the item or the package. We reserve the right to refuse any such returns. All shortage claims must be made to us within 7 days of placing your order. 17th Street Photo will not be held responsible for claims made after 7 days.
     
     
    Items from the following categories may not be returned once opened:

    Computers - Software and Hardware once unwrapped

    Stereos/Speakers

    Film

    Paper

    DVDs and Videos

    Batteries

    Ink cartridges

    Memory cards

     

    Items from the following categories may not be returned:
     

    Printers cannot be returned once toner, ink or ribbon cartridges have been installed

    LCD and plasma TVs and monitors 20" and higher can not be refused or returned once they have shipped, if refused or returned the shipping and handling charges for both ways will be deducted from the credit, and at our discretion a restocking fee might also be deducted. (Any warranty claim must be taken up with the manufacturer directly)

    Note: Upon delivery, please inspect the TV and insure that it is not physically damaged and in operable condition. DO NOT SIGN the delivery manifest until you have inspected the TV. Once you sign for the item, you are signing acceptance of the product as is. If the merchandise is damaged, please make the notation on the delivery manifest, and have the person delivering the merchandise sign as a witness to the damages.

    Underwater photography equipment cannot be returned once they have been used in water.  - phones will only be accepted for credit or exchange if they register less than 10 minutes cumulative talk time and show no sign of use, defective phones will be exchanged for the same model only.

    Notebooks and computers cannot be returned or exchanged once opened or unwrapped If the above conditions are not met, 17th St Photo has the right to refuse the return or charge a 15%restocking fee.

     
    Instructions:
    1. Place the original package into a shipping carton.
    2. Include the invoice and the reason for the return. If defective, please specify the defect.
    3. Please do not place stickers or shipping labels on the original manufacturer’s package.
    4. The RMA number must be clearly written on the outer box. If you received a label in the email, print the label and tape it to the carton.
    5. Ship via insured ground service with a tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.

     

     

    Contact this seller Phone: 1-800-664-1971

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page International Customers - Please Read This

        International customers are responsible for all custom charges, including taxes, duties, brokerage fees or handling charges.

        Shipping charges are not refundable for cancelled or refused orders. If you refuse a shipment, You will be liable for return shipping, brokerage, import duty charges.

        Immediately after you submit your order, please email us at amazon@17photo.com with your phone number so the carrier can contact you when your shipment arrives in your country. Typical delivery time for international shipments is 4-7 days. Our international default carrier is FedEx Service. However, when FedEx rates are too high (e.g. to South Africa) we may at our discretion choose to ship with UPS World Ship.

    Any international orders under $300.00 will be cancelled immediately.