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Frequently Asked Questions

How many full size cats will fit in the Kitty Tube?

The Kitty Tube will hold up to 3 full size cats. However, up to 4 full size cats have slept in a Kitty Tube.

Is the Kitty Tube a good place for our cat to give birth?

The Kitty Tube is an excellent place for kittens to be born. The Kitty Tube design provides a safe and warm place for newborn kittens. It will also protect them from predators. The kittens can easily be checked on by simply removing the lid.  One of our customers posted a picture here on Amazon showing her momma and baby kittens.

Will the Kitty Tube work for small dogs?

The Kitty Tube works equally well for small dogs. The door of the Kitty Tube is 6 1/4" tall by 5" wide. If you possess handyman skills, the door can be made larger by the use of a router or jigsaw.

What if I decide to return the Kitty Tube due to my cat not wanting to use it, or if I simply do not want to keep?

Once the item ships from our facility, the outbound and return shipping is the responsibility of the customer. In the event of a return, we will issue a full refund of the returned Kitty Tube minus the outbound and return shipping fees. Returns will not be granted after 30 days the product was delivered.

Kitty Tube LLC - Details

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    About Kitty Tube LLC

    Thank you for taking the time to read about "Kitty Tube LLC"! 

    Kitty Tube LLC is owned by two families, the Bradac family (who live in Hudson, Wisconsin) and the Peterson family (who live across the border - the St. Croix River - in Stillwater, Minnesota)

    Jim Bradac is the inventor of "The Kitty Tube". Along with his wife Jenifer, and his ten beautiful children, they help run Kitty Tube LLC as a family business in Hudson WI.

    In the fall of 2009, a few of his children came to him with a concern. They said, “Dad, because Mom is so allergic to cats inside the house, we need someplace warm so they can stay outside”. Well, I looked at the store and found nothing for an insulated cat house. So, being an inventor already, I decided to retrofit my existing invention, the Ceme-Tube to become an outdoor shelter for our family cats.

    I invented the Ceme-Tube in 2004. It is a plastic alternative to the cardboard forming tubes used to make deck footings and piers. It is unique, patented, and will someday replace the cardboard forming tube. The many uses of the Ceme-Tube over and above its intended purpose have always been amazing. Our initial "The Kitty Tube" model was made from one of Jim's Ceme-Tube products, so that is how he and his kids came up with the name for "The Kitty Tube".  

    He routered an entrance hole for the cat, and made nice hand holes in the lid to serve as both handles and ventilation. He placed a round pet pillow inside, and immediately the cats took to it as their new home. He spent the rest of 2009 into 2010 refining his design, adding a custom insulation assembly, and by September, he had a model fit for the consumer.

    It was at this time, when Jim approached his friends, Brian & Sarah Peterson, to see if they wanted to become partners in his new venture.  We were soon partners in Kitty Tube LLC, and together, we started to manufacture our first Kitty Tube model for sale in Oct. of 2010 here on Amazon!

    It became an immediate hit here on Amazon. In fact, by Christmas we became one of the top 100 new companies on Amazon. It was sold for only three months, as we then discontinued the original model to provide a new and greatly improved model for 2011.

    After many needed refinements noted by customers on our original model, the New and improved Kitty Tube was released in Oct. of 2011, and is now the best selling cat house on Amazon. 

    The Kitty Tube is completely made in the USA, and the shell is molded from post consumer content consisting of recycled milk and detergent bottles.  The Kitty Tube shell and insulation assembly is manufactured in Wisconsin, the pillows are made from seamstresses across the border in Minnesota, and the straw is produced by a local farmer in Hudson, Wisconsin.  By purchasing The Kitty Tube, you are not only supporting our families, but many more families in the USA that provide materials and services in the manufacturing of the best insulated cat house on the market - The Kitty Tube.

    Thank you for all of the support you have given us here on Amazon!  We truly pride ourselves in our fast turn around with your orders in getting them shipped out right away.  Plus, we are so conscientious of giving the best customer service we can give.  We try to answer all of our emails within 24 hours and we try to be the best business we can be by our treating our customers with how we would want to be treated, too.  Thank you, again, for considering purchasing any of our products here on our Amazon storefront.

    P.S.  (Just so you know - the SnuggleSafe that we sell in our "The Kitty Tube" heated model, is produced in the UK from their American distributor and our "The Kitty Tube" electrical heating pad is produced in China.  We are still trying to research how to get it produced here in America, but we have not found a supply source here.)

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    Kitty Tube LLC Shipping Rates

     

    Please feel free to contact us for rates if more than one item is ordered. We will always attempt to find the best possible shipping rates.


    Listed below are shipping details for Kitty Tube LLC, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Continental US StreetETA3 - 5 business days
     per Item$0.00
     per Weight (lbs)$0.00
     per Shipment$0.00
    Alaska and Hawaii StreetETA3 - 7 business days
     per Item$0.00
     per Weight (lbs)$0.00
     per Shipment$0.00
    CanadaETA5 - 10 business days
     per Item$0.00
     per Weight (lbs)$0.00
     per Shipment$0.00


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    Kitty Tube LLC Shipping Policies

    Products are normally shipped the day following the receipt of an order.

    Products are primarily shipped via Fed-Ex.

    What if I decide to return the Kitty Tube due to my cat not wanting to use it, or if I simply do not want to keep?

    Once the item ships from our facility, the outbound and return shipping is the responsibility of the customer. In the event of a return, we will issue a full refund of the returned Kitty Tube minus the outbound and return shipping fees. Returns will not be granted after 30 days the product was delivered.

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    Kitty Tube LLC Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from Kitty Tube LLC through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Kitty Tube LLC may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Kitty Tube LLC through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Kitty Tube LLC with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Kitty Tube LLC's Privacy Policy.

    Privacy Practices

    Kitty Tube LLC values the privacy of your personal data.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.com Product Return Policy. Please contact Kitty Tube LLC to get information about any additional policies that may apply:

    Contact this seller Phone: 651-500-0535

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.