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4.8 stars over the past 12 months
4.8 stars over the past 12 months (6,193 ratings)

Frequently Asked Questions


Frequently Asked Questions:

What forms of Payment do you accept?

Visa, MasterCard, American Express and Discover are accepted as Payment Methods through our website. We also accept PayPal and Google checkout for your convenience. Through the Amazon marketplace your limited to credit card payments only.

Is it safe to use my Credit or Debit Card on your Website?

Shopping at ShaveNow is 100% safe. Our Safe Shopping Guarantee backs every credit or debit card purchase you make on ShaveNow.com and our site is protected by SSL encrypted technology. For more information view our Privacy Policy.

When will my order Ship?

Orders placed before 2:00 pm PST will ship the same day! Order placed after that time will ship the following business day.


What is the status of my order?

To find out the status of your order, you may contact our customer service professionals at any time via email. If you have a registered account through our website, you can log in at any time to see updates on your order through our system.


How long will it take until I receive my Order?

On standard Free Shipping within the Continental US, the lead-time is generally 3 to 7 business days depending on your location. On Express shipments your order will be delivered within 1 to 3 business days, depending on the method you select.


Why is tracking not working? / How do I get my tracking number?

The tracking information for every order will be automatically updated in the Amazon system, once the product has been shipped. You can also contact us directly via our website at ShaveNow.

For orders shipped by 'DHL Global Mail' you can track your package at webtrack.dhlglobalmail.com with the provided tracking number.

Unfortunately it's a little tricky to find the tracking number, and unfortunately in your list of orders the 'Track Package' button will not work due to an Amazon issue. What you need to do it click on the order number link on the left hand side of your list of orders. This will bring you to a page which will show your tracking number. Enter this number into the webtrack.dhlglobalmail.com website to track your package. Please note this will not show any tracking information until the next business day after your order is picked up.

(These orders will be delivered by your local USPS carrier).

Do you ship outside of the United States?

We do not offer delivery outside of the United States, but all US Territories and Military Addresses are accepted. To view shipping rates and transit times please see our Shipping Policy.


ShaveNow - Details

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    About ShaveNow

    Top Reasons to Shop with ShaveNow!

    1. Our commitment to deliver a great customer experience

    2. FREE Shipping on most items.  Small handling charge on certain items.

    3. Same Day Shipping

    4. Express Service and Support

    5. ShaveNow sells only genuine original products, directly from the manufacturer

    6. Getting you more for less - Competitive pricing

    7. Peace of mind - Amazon.com processes your payment securely and confidentially.

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    ShaveNow Shipping Rates

     
    Listed below are shipping details for ShaveNow, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    Two-Day
    One-Day
    Continental US StreetETA3 - 5 business days1 - 3 business days2 business days24 hours
     per Item$0.00$0.00$0.00$0.00
     per Weight (lbs)$0.00$1.00$2.00$3.00
     per Shipment$0.00$8.99$18.95$34.95
    Continental US PO BoxETA3 - 5 business days---------
     per Item$0.00---------
     per Weight (lbs)$0.00---------
     per Shipment$0.00---------
    Alaska and Hawaii StreetETA3 - 7 business days1 - 3 business days------
     per Item$0.00$0.00------
     per Weight (lbs)$0.00$0.00------
     per Shipment$4.50$18.95------
    Alaska and Hawaii PO BoxETA3 - 7 business days---------
     per Item$0.50---------
     per Weight (lbs)$0.00---------
     per Shipment$4.50---------
    US Protectorates StreetETA4 - 8 business days---------
     per Item$0.00---------
     per Weight (lbs)$0.00---------
     per Shipment$4.50---------
    US Protectorates PO BoxETA4 - 8 business days---------
     per Item$0.00---------
     per Weight (lbs)$0.00---------
     per Shipment$4.50---------
    APO/FPO StreetETA18 - 32 business days---------
     per Item$0.00---------
     per Weight (lbs)$0.00---------
     per Shipment$0.00---------
    APO/FPO PO BoxETA18 - 32 business days---------
     per Item$0.00---------
     per Weight (lbs)$0.00---------
     per Shipment$0.00---------
    CanadaETA5 - 10 business days---------
     per Item$0.00---------
     per Weight (lbs)$0.00---------
     per Shipment$14.95---------
    EuropeETA10 - 20 business days---------
     per Item$0.00---------
     per Weight (lbs)$0.00---------
     per Shipment$29.95---------
    AsiaETA10 - 16 business days---------
     per Item$0.00---------
     per Weight (lbs)$0.00---------
     per Shipment$29.95---------
    Outside US, Eur., CA, AsiaETA10 - 20 business days---------
     per Item$0.00---------
     per Weight (lbs)$0.00---------
     per Shipment$29.95---------


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    ShaveNow Shipping Policies

    Shipping Policy:

    PLEASE SEE BELOW FOR ANY ISSUES YOU MAY BE HAVING WITH TRACKING BEFORE CONTACTING US


    Shave Now is proud to offer Free Standard Shipping on ANY purchase within the United States, no matter how many items you order! Just because shipping is free doesn't mean it should take a long time and we understand that getting your order quickly is important. We make every effort to process your order in the most efficient way possible to ensure fast delivery! 

    Orders placed before 2:00 pm PST will be processed and Shipped the Same Business Day.

    Depending upon your Amazon payment method it may take time for payment authorization, but for credit card payments it usually takes 45 minutes or less for us to receive your order from Amazon.            

     Shipping Method

      $ Cost

      Estimated Delivery Times

     Standard (USPS)

       FREE

      2-5 Business Days

     Expedited (FedEx Express Saver)

       $8.99  

      3 Business Days

     2nd day(FedEx Express Saver)

       $18.95  

      2 Business Days

     Express (FedEx Next Day 3pm)

       $34.95

      1 Day

     APO/FPO Standard  (USPS)

       $4.50

      Varies

     Alaska / Hawaii Standard

       $4.50

      3-7 Business Days

    How do I contact the shipping companies if I have any problems with my tracking or delivery?

    FeDex: 1-800-GO-FEDEX  or through their website
    USPS: 1-800-ASK-USPS or (800) 275-8777  or through their website

    Why is tracking not working? / How do I get my tracking number?

    The tracking information for every order will be automatically updated in the Amazon system, once the product has been shipped. 

    For orders shipped by 'DHL Global Mail' you can track your package at webtrack.dhlglobalmail.com with the provided tracking number.

    Check your shipping confirmation email for your 'DHL Global Mail' tracking number (you can also find it under 'Your Orders' by clicking 'View Order Details' next to your order). Enter this number into the webtrack.dhlglobalmail.com website to track your package. Please note this will not show any tracking information until the next business day after your order is picked up.

    (These orders will be delivered by your local USPS carrier).

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    ShaveNow Tax Information

    Tax is collected for customers residing in California at the current applicable sales tax rate.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide ShaveNow with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to ShaveNow's Privacy Policy.

    ShaveNow's Privacy Policy


    Privacy Policy:

    ShaveNow knows that you care how your information is used and shared, and we appreciate your trust in us to keep it safe. The main goal in collecting your personal information is to provide an efficient, meaningful, and customized shopping experience you will never forget.
     
    We collect personally identifiable information, like names, postal addresses, and email addresses. We receive and store any information you enter on our website or give us in any other manner. We use your personal information to process your order and provide you with the best service possible. We may internally use your information to improve our site's content and layout, improve our outreach, and for our own marketing efforts (including marketing our services and products to you). All emails and newsletters from this site allow you to opt out from further mailing at any time. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features, such as:
     

    • Not having to enter your information more then once
    • Making the site easier for you to use
    • Being able to quickly find information on products and services
    • Provide you with notices on new products, services, promotions and discounts
    • To help us create site content that will be most relevant to you
       

    Another form of information the site may use is cookies and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system. This helps in tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied into such information. Naturally populated cookies and tracking information may be shared with third parties.
     

    Our Website incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer ("SSL") for all financial transactions through this Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only key personnel are granted access to any personal information in order to process transactions and verify cardholder security with financial institutions.

    We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when:

    (1) permitted or required by law
    (2) to protect against or prevent potential fraud or unauthorized transactions
    (3) investigating fraud, which has already taken place

     

    If you have any questions, concerns, or comments about our privacy policy you may contact us at anytime. We reserve the right to make changes to this policy. Any changes to this policy will be posted.


    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.com Product Return Policy. Please contact ShaveNow to get information about any additional policies that may apply:

    Contact this seller

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.