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Frequently Asked Questions
Can I place an international order?
International orders are subject to additional handling charges, higher shipping rates, and applicable customs, duties and taxes, all of which are the responsibility of the customer. Please be aware that many products' warranties do not provide coverage outside the US, and some products may not be exported under any circumstances due to manufacturers' restrictions or US law. TigerDirect makes no representations regarding warranty coverage, compatibility, or serviceability for products that are used outside the US., and customer is 100% responsible for any return shipping charges on returns. Original Shipping charges will not be refunded on any returns.
Please note: We do not ship to Canada.
TigerDirect, Inc. - Details
For questions regarding products, order delivery, or returns, please contact TigerDirect, Inc. Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About TigerDirect, Inc.
Welcome to the new and improved TigerDirect - a division of Systemax Technology Group
If you've been a TigerDirect customer, you'll immediately notice some dramatic changes that you're going to love. Lower prices. A much wider selection of products and accessories. And faster shipping. Plus, we're totally committed to customer service. And we won't be satisfied until you're satisfied with every purchase!
If you're new to TigerDirect, you've just discovered the number one online destination for computers, high-def TVs, and electronics. We offer a huge selection of name brand products at the lowest prices anywhere. Whether you're looking for the latest and most advanced notebook or desktop computers, high-definition televisions with the most brilliant life-like images, GPS devices, printers, projectors, digital cameras, MP3 players, media, computer hardware & software - you name it - we've got it right here in our Amazon Storefront.
We look forward to serving you!
Why Shop With Us?
When you shop with TigerDirect on Amazon, you'll choose from brand name computersâ€”the industry's top names. But that's just the beginning. We also carry a vast inventory of components: motherboards, processors, hard drives, optical drives, cases and more. You'll find emerging technologies as well, because at the end of the day, we love what we sell.
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TigerDirect, Inc. Shipping Rates
SHIPPING AND HANDLING RATES:
Our customer-friendly shipping schedule is calculated on the ACTUAL WEIGHT of your shipment and the TYPE OF SHIPPING SERVICE that you specify (ground (USPS/UPS), 2nd day, or overnight). Shipping and handling charges will be applied to all orders placed. If your order must be shipped in multiple boxes, or in separate shipments in the event an item is not in stock and must ship at a later date, shipping and handling charges for the entire order will be assessed at the point when the first item is shipped. We charge only ONCE for shipping and handling, for the entire order.
International Customers are responsible for all duties & fees.
Listed below are shipping details for TigerDirect, Inc., including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)StandardExpeditedTwo-Day Continental US Street ETA 3 - 5 business days 1 - 3 business days 2 business days per Item $0.00 $0.00 $0.00 per Weight (lbs) $0.75 $2.30 $3.40 per Shipment $4.00 $14.99 $16.00 Alaska and Hawaii Street ETA 3 - 7 business days 1 - 3 business days --- per Item $0.00 $0.00 --- per Weight (lbs) $2.75 $4.99 --- per Shipment $17.49 $34.99 --- US Protectorates Street ETA 4 - 8 business days 2 - 4 business days --- per Item $0.00 $0.00 --- per Weight (lbs) $2.00 $4.00 --- per Shipment $9.49 $20.00 --- APO/FPO Street ETA 18 - 32 business days 8 - 16 business days --- per Item $0.00 $0.00 --- per Weight (lbs) $0.75 $4.00 --- per Shipment $9.49 $16.00 --- APO/FPO PO Box ETA 18 - 32 business days --- --- per Item $0.00 --- --- per Weight (lbs) $2.00 --- --- per Shipment $9.49 --- ---
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
Holiday Shipping Schedule:
Order by December 18th, and receive by 12/24 for Ground Service (USPS/UPS)
Order by December 19th & receive by 12/24 for 2nd Day Service
Order by December 20th & receive by 12/24 for Overnight Service.
Thanks & Happy Holidays from all at TigerDirect!
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Tax is charged in Florida, Georgia, North Carolina, Texas, South Dakota, Idaho and Illinois on all taxable items.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
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Returns and Refunds
Unless otherwise noted, products you buy from TigerDirect are backed by our 30 day Guarantee against defects by the manufacturer's warranty. Returning a DEFECTIVE ITEM Unless otherwise specified, we gladly accept DEFECTIVE EXCHANGES on products within 30 days of original invoice date.
Desktop and laptop computers, servers, and tablets may be exchanged within 14 days of original purchase.
Provided you have contacted the product manufacturer and been issued a defective confirmation code. (Manufacturer phone numbers can be found on your invoice or on the TigerDirect website). TigerDirect shall have sole discretion as to the credit method. We may issue a credit, ship a replacement product, exchange or we may repair the item and return it to you. Software And Consumables SOFTWARE AND CONSUMABLES (TONER CARTRIDGES, INK CARTRIDGES AND DIGITAL MEDIA) ARE NOT RETURNABLE. Call for a Return Authorization (RA) Number: 1-800-843-2489 Returns will not be accepted at our warehouse without a valid Return Authorization (RA) number. RA numbers will expire after 14 days. Any return we receive without an RA number will be documented and returned to you.
Contact this seller Phone: 888-999-3600
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.