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4.8 stars over the past 12 months
4.8 stars over the past 12 months (4,809 ratings)

Rover Mall - Details

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    About Rover Mall

    Why Shop With Us?

    When you shop with Rover Store, you'll choose from brand-name products found in traditional retail stores ‚ÄĒ the industry's top names ‚ÄĒ at prices simply not possible anywhere else. But that's just the beginning. You'll find emerging technologies as well, because at the end of the day, we love what we sell.

    About The Company

    Rover Store was established in 2002 to serve the needs of worldwide online users, and today we are one of the industry's top internet retailers. Our success has been built on a simple principle: take care of every customer like they were a member of our family.

    From the beginning, our top priority was to provide the best customer care and to help our customers understand how technology could help them. We stock our web site with the latest products, the best deals---and plenty of information to help you decide for yourself.

    Just because we offer the industry's lowest prices possible doesn't mean we skimp on service. In fact, it is because we take care of our customers‚ÄĒand you continue to support us with your business‚ÄĒthat we're able to use our buying power to get you the best deals.

    So when you contact us or log onto our web site, you're doing business with a company that is enthusiastic about high end fashion, electronics, and about matching our customers with the items that they need. And we intend to continue serving you. Every day.

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    Rover Mall Shipping Rates


    Listed below are shipping details for Rover Mall, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    Two-Day
    Continental US StreetETA3 - 5 business days1 - 3 business days2 business days
     per Item$0.00$0.00$0.00
     per Weight (lbs)$1.45$2.99$5.00
     per Shipment$4.79$14.99$25.00
    Continental US PO BoxETA3 - 5 business days1 - 3 business days---
     per Item$0.00$0.00---
     per Weight (lbs)$2.50$2.99---
     per Shipment$4.99$14.99---
    Alaska and Hawaii StreetETA3 - 7 business days1 - 3 business days---
     per Item$0.00$0.00---
     per Weight (lbs)$2.50$2.99---
     per Shipment$6.99$18.99---
    Alaska and Hawaii PO BoxETA3 - 7 business days1 - 3 business days---
     per Item$0.00$0.00---
     per Weight (lbs)$2.50$2.99---
     per Shipment$8.99$18.99---
    US Protectorates StreetETA4 - 8 business days2 - 4 business days---
     per Item$0.00$0.00---
     per Weight (lbs)$2.50$2.99---
     per Shipment$8.99$18.99---
    US Protectorates PO BoxETA4 - 8 business days2 - 4 business days---
     per Item$0.00$0.00---
     per Weight (lbs)$2.50$2.99---
     per Shipment$8.99$18.99---
    APO/FPO StreetETA18 - 32 business days8 - 16 business days---
     per Item$0.00$0.00---
     per Weight (lbs)$2.50$2.99---
     per Shipment$4.99$18.99---
    APO/FPO PO BoxETA18 - 32 business days8 - 16 business days---
     per Item$0.00$0.00---
     per Weight (lbs)$2.50$2.99---
     per Shipment$4.99$18.99---
    CanadaETA5 - 10 business days2 - 4 business days---
     per Item$0.00$0.00---
     per Weight (lbs)$10.00$15.00---
     per Shipment$25.00$35.00---
    EuropeETA10 - 20 business days2 - 4 business days---
     per Item$0.00$0.00---
     per Weight (lbs)$16.00$20.00---
     per Shipment$36.99$39.99---
    AsiaETA10 - 16 business days2 - 5 business days---
     per Item$0.00$0.00---
     per Weight (lbs)$14.00$23.00---
     per Shipment$34.99$39.99---


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    Rover Mall Shipping Policies

    For heavy items: shipping is calculated on the ACTUAL WEIGHT of your shipment and the TYPE OF SHIPPING SERVICE that you specify (parcel post, priority, express, etc.). Shipping and handling charges will be applied to all orders placed with us. If your order must be shipped in multiple boxes, or in separate shipments in the event an item is not in stock and must ship at a later date, shipping and handling charges for the entire order will be assessed at the point when the first item is shipped. We charge only ONCE for shipping and handling, for the entire order.
    Shipping Confirmation Emails
    We send a shipping confirmation email when all or part of your order leaves our warehouse. We will also send you a shipping confirmation email after all packages in your order have shipped.
    Shipping in Multiple Packages
    If your order includes several items, they may ship separately and at different times. So that we can get your purchases to you as efficiently as possible, items which ship from the same location are grouped together. One shipment may arrive as several different packages based on the size or when items are ready to be shipped. Our shipping confirmation emails will let you know how much of your order has shipped and how much remains to be shipped.
    Shipping notes:
    After we ship your order from our warehouse, we will send a shipping confirmation email.
    We will send you a final shipping confirmation email after all packages have shipped.
    Orders with multiple items may ship separately and at different times.
    Your order may be delayed if your shipping address is different from your billing address (we use this additional time to help ensure the security of your credit information).
    We do not offer shipping on Saturdays, Sundays or holidays.
    Most items are available to ship in 1-4 business days.
    Oversized and heavy items will require additional shipping charges.
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    Rover Mall Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from Rover Mall through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Rover Mall may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Rover Mall through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Rover Mall with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Rover Mall's Privacy Policy.

    Privacy Practices

    Rover Mall values the privacy of your personal data.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.com Product Return Policy. Please contact Rover Mall to get information about any additional policies that may apply:

    Contact this seller Phone: 888-802-1141

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page Returns & Exchanges

    We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. Used merchandise cannot be returned. A pickup and/or restock fee may apply.

    Return Within Amount of Credit
    0 to 30 days from receipt of merchandise 100% of purchase price
    31 to 60 days from receipt of merchandise 80% of purchase price
    61 to 120 days from receipt of merchandise 60% of purchase price
    181 + days from receipt of merchandise 0%

    Merchandise returned more than four months after the delivery date will be shipped back to you at your expense.

    Returning Merchandise By Mail

    Rover Store
    4307 Henninger Ct
    Chantilly, VA 20151-2953

    Toll Free: (888) 802 1141
    Fax: (703) 657 2666

    Products returned for exchange must be in new condition and received within 30 days of the invoice date. We reserve the right to refuse the return or charge an additional fee for damaged returns. US $8.00 will be charge for returns without RA#!
    Please add the RA number in your package for a faster exchange or refund processing!

    Please allow 2 to 5 days for the processing of your return.