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4.4 stars over the past 12 months
4.4 stars over the past 12 months (372 ratings)

Frequently Asked Questions

Q: What is the best way to contact Rock Bottom with a question about my order or product?
A:† Contact us through the Amazon Messaging system through Seller Contact or through your order information.
Q: Are there other ways to contact Rock Bottom Deals?
A:† You may also try at amzstore @ hotmail.com or telephone us at 1-800-559-7559.† the quickest method is still through the Amazon Messaging system.
† We are available M-F 9-5pm EST.
Q: What if I want to return item that is not defective or damaged.
A:† Please contact us and we will give you instructions on where to send the return and we will refund the purchase minus the SHIPPING charges.


Rock Bottom Deals - Details

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    About Rock Bottom Deals

    ROCK BOTTOM DEALS...Buy a piece of the Rock!!!

    WE STRIVE TO MEET ALL OF OUR CUSTOMERS NEEDS. WE CARRY QUALITY ITEMS AND HAVE EXCELLENT EMPLOYEES TO GET YOUR ORDERS OUT PROMPTLY.

    We are dedicated to making your buying experience as smooth and satisfactory as possible. Fastest and quickest communication must be done through Amazon Messages. Please send us all inquiries by Seller Contact, or through Contact Seller through order.† We make every effort to respond to all messages within 24 business hours EST. Please note that we are closed weekends and holidays.

    Or you may call 1-800-559-7559 with any questions or concerns.

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    Rock Bottom Deals Shipping Rates



    Listed below are shipping details for Rock Bottom Deals, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    Two-Day
    One-Day
    Continental US StreetETA3 - 5 business days1 - 3 business days2 business days24 hours
     per Item$0.00$0.00$0.00$0.00
     per Weight (lbs)$1.07$1.80$2.00$4.00
     per Shipment$4.99$18.00$25.00$35.00
    Continental US PO BoxETA3 - 5 business days1 - 3 business days------
     per Item$0.00$0.00------
     per Weight (lbs)$5.00$10.00------
     per Shipment$8.99$70.00------


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    Rock Bottom Deals Shipping Policies

    WE ATTEMPT TO SHIP WITHIN 1 BUSINESS DAY!!!!!!!

    THIS DOES NOT INCLUDE WEEKENDS OR HOLIDAYS

    ANY LICENSED ITEM, WILL TAKE 2 - 7 DAYS TO SHIP. (Example:† NHL Pub Table, Coke Tiffany Light etc.)

    Shipping

    Shipping Not Available for Alaska, Hawaii, FBO, APO, Puerto Rico, Guam, or Other US Territories.

    Shipping Not Available for International Customers

    Orders with shipping addresses containing a PO Box will not be processed.

    Your order will arrive based on the shipping service selected at checkout. All items are shipped from Ohio.

    All effort is made to process and ship orders within 48 hours of payment. If an auction offers expedited shipping rates for 3-day Select, 2nd Day Air or Next Day Air your order will leave the same day if confirmed payment has been received by Noon Eastern Standard Time.

    When upgraded shipping is chosen, each item purchased will receive a separate shipping charge.

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    Rock Bottom Deals Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from Rock Bottom Deals through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Rock Bottom Deals may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Rock Bottom Deals through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Rock Bottom Deals with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Rock Bottom Deals's Privacy Policy.

    Privacy Practices

    Rock Bottom Deals values the privacy of your personal data.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    30-Day Limited Warranty

    If an item does not function properly or is different from the description, please contact us via Seller Contact or Contact Seller about Order within 30 days of receipt and we will make arrangements to exchange the product.

    Exchanges/refunds will not be processed until the original item is returned to the warehouse and inspected. Please allow 10 additional business days for payment to be refunded on returns once the item has been received.

    Buyer is responsible for shipping and handling of returns. Refund will be for the amount of the purchase price.

    Contact this seller Phone: 1-800-559-7559

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.