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Frequently Asked QuestionsQ: What is the best way to contact Rock Bottom with a question about my order or product?
A:† Contact us through the Amazon Messaging system through Seller Contact or through your order information.
Q: Are there other ways to contact Rock Bottom Deals?
A:† You may also try at amzstore @ hotmail.com or telephone us at 1-800-559-7559.† the quickest method is still through the Amazon Messaging system.† We are available M-F 9-5pm EST.
Q: What if I want to return item that is not defective or damaged.
A:† Please contact us and we will give you instructions on where to send the return and we will refund the purchase minus the SHIPPING charges.
Rock Bottom Deals - Details
For questions regarding products, order delivery, or returns, please contact Rock Bottom Deals Customer Service:To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.
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About Rock Bottom Deals
ROCK BOTTOM DEALS...Buy a piece of the Rock!!!
WE STRIVE TO MEET ALL OF OUR CUSTOMERS NEEDS. WE CARRY QUALITY ITEMS AND HAVE EXCELLENT EMPLOYEES TO GET YOUR ORDERS OUT PROMPTLY.
We are dedicated to making your buying experience as smooth and satisfactory as possible. Fastest and quickest communication must be done through Amazon Messages. Please send us all inquiries by Seller Contact, or through Contact Seller through order.† We make every effort to respond to all messages within 24 business hours EST. Please note that we are closed weekends and holidays.
Or you may call 1-800-559-7559 with any questions or concerns.
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Rock Bottom Deals Shipping Rates
Listed below are shipping details for Rock Bottom Deals, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)StandardExpeditedTwo-DayOne-Day Continental US Street ETA 3 - 5 business days 1 - 3 business days 2 business days 24 hours per Item $0.00 $0.00 $0.00 $0.00 per Weight (lbs) $1.07 $1.80 $2.00 $4.00 per Shipment $4.99 $18.00 $25.00 $35.00 Continental US PO Box ETA 3 - 5 business days 1 - 3 business days --- --- per Item $0.00 $0.00 --- --- per Weight (lbs) $5.00 $10.00 --- --- per Shipment $8.99 $70.00 --- ---
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
WE ATTEMPT TO SHIP WITHIN 1 BUSINESS DAY!!!!!!!
THIS DOES NOT INCLUDE WEEKENDS OR HOLIDAYS
All effort is made to process and ship orders within 48 hours of payment. If an auction offers expedited shipping rates for 3-day Select, 2nd Day Air or Next Day Air your order will leave the same day if confirmed payment has been received by Noon Eastern Standard Time.
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Sales tax is not separately calculated and collected in connection with items ordered from Rock Bottom Deals through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from Rock Bottom Deals may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from Rock Bottom Deals through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
Rock Bottom Deals values the privacy of your personal data.
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Returns and Refunds
30-Day Limited WarrantyIf an item does not function properly or is different from the description, please contact us via Seller Contact or Contact Seller about Order within 30 days of receipt and we will make arrangements to exchange the product.
Exchanges/refunds will not be processed until the original item is returned to the warehouse and inspected. Please allow 10 additional business days for payment to be refunded on returns once the item has been received.
Buyer is responsible for shipping and handling of returns. Refund will be for the amount of the purchase price.
Contact this seller Phone: 1-800-559-7559
To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.