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4.7 stars over the past 12 months
4.7 stars over the past 12 months (4,773 ratings)

ReStockIt - Details

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    About ReStockIt

    Fast Facts on ReStockIt and what they mean to YOU:

    Over 100,000 Restaurant, Janitorial, Office and Electronics Supplies and Equipment available - Wide Selection of Competitively Priced Products

    57 Nationwide Warehouses strategically placed - Reduced delivery times - Orders ship within 24 Hours

    Over 50 years of delivering industry products - Extensive Industry Knowledge

    Inventory levels exceed $75 million - Increased Availability of Products

    Locations

    We ship from 57 warehouse locations nationwide.

    Why buy from ReStockIt?

    At ReStockIt, we take pride in offering quality Restaurant, Janitorial and Office Supplies and Equipment. We operate based upon the following guiding principles:

      Convenience. We make ordering easy. We believe that it's our mission to provide you with the most convenient online shopping experience yet. We strive to accomplish this through:
      • Online, one-stop shopping via our website
      • The convenience of fast, direct to your door delivery

      Pricing. We guarantee competitive marketplace pricing. We conduct massive amounts of industry research to ensure that we offer our customers reasonably priced items.

      Service. We believe in a creative, personalized approach to customer service. Our superior attention to detail is evident in all we do. We enjoy employing creative, wacky zany methods to our marketing practices and our approach to gain and retain customers.

      Commitment. We not only pledge our commitment to you, the customer but to our employees as well. We commit to always providing you with a competitive, creative company.

      Selection. We have over 100,000 quality Restaurant, Janitorial, Office and Electronics Supplies and Equipment in over 57 warehouses nationwide. With this level of inventory commitment, we're sure to have your favorite brand or product and in stock. We work hard to ensure adequate inventory levels - Back orders are a rare occurrence with us.

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    ReStockIt Shipping Rates

    Shipping fees for ReStockIt are $5.95 per item (excluding items that must ship via Freight Line service due to their weight and/or size).  
    Listed below are shipping details for ReStockIt, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Continental US StreetETA3 - 5 business days
     per Item$5.95
     per Weight (lbs)$0.00
     per Shipment$0.00


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    ReStockIt Shipping Policies

    SHIPPING POLICY

    MINIMUM ORDER
    There is no minimum order at ReStockIt.

    HAZARDOUS ITEMS
    UPS and FedEx classifies some items as Hazardous. These items are subject to an additional $24.95 per hazardous item ordered. Hazardous items cannot ship via air, therefore these items can only be shipped via UPS or FedEx Ground.

    FREIGHT LINE SHIPPING
    Orders or items that cannot ship via Ground due to their weight and/or size ship via a Freight Line Service. Please allow 1 to 2 weeks for delivery. 

    Orders shipped via freight line to a residential address are strictly delivered curbside. The Freight company will typically assess additional fees for any delivery beyond normal curbside delivery. Our fees do not include any delivery service beyond curbside - customers are responsible for any extra charges incurred for any extra services. In addition, customers are responsible for additional charges incurred due to missed delivery appointments or re-deliveries.

    SHIPPING LOCATIONS
    All orders ship from the closest of 57 nationwide warehouses. Should the closest warehouse not have the item or items you ordered in stock, we will ship from the next closest warehouse. This may result in you receiving your order at different times if you ordered more than one item.

    SHIPPING METHOD OPTIONS
    In order to offer the most economical shipping rates and most reliable service, we ship all orders via a trackable method.  Depending upon the size of your order we will ship via UPS, FedEx, the USPS or a common carrier freight line.

    Ground Service

    Delivery Times

    2-5 business days within 48 contiguous states

    Service Days

    Monday - Friday.

    Exceptions

    Cannot deliver to P.O. Boxes.

     

     

    SHIPPING EXCEPTIONS
    We ship to addresses located within the 48 contiguous United States.  The following are a list of exceptions:

    • Post Office Boxes
    • Private mail boxing locations
    • International locations (including Canada )
    • APO/FPO addresses

    Note: Per Amazon's policy, shipping addresses can not be changed once an order has been submitted. If you need to update the shipping address and the item(s) hasn't shipped, request a cancellation. Once the cancellation has been confirmed, return to Amazon and place a new order using the correct address.

    ORDER PROCESSING TIME
    Processing your order is our #1 priority. Order processing takes up to 1 business day. After processing, orders ship via the method specified during checkout. Ground orders generally arrive within 2 - 5 business days of shipping, but please allow up to 7 business days.

    ACCEPTANCE OF ORDERS ERRORS, CORRECTIONS AND CHANGES 
    Although we strive to provide you with accurate prices and other information on our listings, there may occasionally be pricing, content, typographical or other errors on our listings.  We cannot confirm the price of an item until after you place an order.  Therefore, we reserve the right to refuse, cancel or limit any order because an item is mispriced or for any other reason. 


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    ReStockIt Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from ReStockIt through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from ReStockIt may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from ReStockIt through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide ReStockIt with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to ReStockIt's Privacy Policy.

    ReStockIt's Privacy Policy

    Security & Privacy Policy

    Out of respect for our client's privacy, we NEVER sell, rent or otherwise share your personal information with any outside companies.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Your Satisfaction Guaranteed!

    ReStockIt is committed to providing quality products with exceptional   service at everyday  low prices.   We want you to be  completely   satisfied with every purchase you make with us. Please note  there   are some products for which we cannot accept returns due to manufacturer    policies.  See below for complete details  on restricted items.

    In the unlikely event that you receive an item that is  damaged or   defective, please contact Customer Service within 5 days of  delivery.    Please inspect all items  carefully upon delivery.   Any visible  damage   must be noted at time of delivery to file a shipping claim. 
    Whether you  ordered the wrong item or you changed your mind,   simply contact us within 15  days of receipt of the item.   We will be    happy to provide a refund for any items you do not want.   Merchandise must be unopened or in new condition with original packaging (this includes all components, manuals, accessories, etc.). A restocking   fee of 15% will apply.  Please note, you will not be credited for the    shipping charges and you will be responsible for return freight   charges. 


    Not all items are covered by our return  policy.

    NON-RETURNABLE ITEMS
    We are  unable to accept returns or order cancellations for the following items:   opened   software (may be exchanged for  identical title only), memory/RAM,   electronics, items with a broken security seal, dated materials (including calendars, planners and organizers), consumable/food products,  medical items, china, vacuum   cleaners,  HON office furniture, and Arrow or Duramax sheds. 

    Return Process
    Returning an  item is simple.  Contact our Customer  Service department via the Buyer-Seller Messaging Service or call us toll-free at (800) 680-0859 and  one of our friendly   Customer Service Representatives will take care of  everything for you.

    IMPORTANT:   Obtain a RETURN  AUTHORIZATION NUMBER and   Return Address.   We are unable to accept unauthorized returns, so   please be sure to  contact our Customer Service Department prior to   returning any items to us.

       
    1.  You will  need to provide our Customer Service Representative with the following  information: 
      1.    
      2. Name   
      3. Company Name   
      4. Order Number   
      5. Item number of item(s) to be returned   
      6. Condition of items to be returned   
      7. Reason for Return Request
       
    2. Clearly mark your Return Authorization number on  the shipping label of your return package.  DO NOT WRITE ON THE BOX ITSELF OR  THE MANUFACTURER MAY DENY THE RETURN.
    3.  
    4. Mail your returned items to the address provided  by our Customer Service Department.
    5.  
      1. The goods associated with your Return  Authorization must be post-dated within 7 days of Return Authorization  issuance.
      2.    
      3. We strongly suggest the use of a shipping method  that can track   packages.  You are  responsible for properly insuring the item(s) being   returned.
      4.    
      5. Return credit is issued only for product total  and does not include shipping and/or handling charges.
      6. Return credit will only be issued to items returned in the same condition as sold.
      7.    
      8. Return labels for defective or damaged items  must be printed   within 10 days and are valid for 25 days from date of customer    receipt.  If the return label is not used  within the 25 day timeframe,   the Return Authorization and associated refund  will be canceled. 
      9.  

    Still Have Questions?  Contact Customer Service
    Please  contact ReStockIt Customer Service for questions regarding products, order  delivery, or returns. Customer Service:
    Contact  this Seller Phone:  (800) 680-0859

    For  questions about a charge that has been made to your credit card,   please contact  Amazon.  For questions  about how to place an order,   search Amazon Help.

    Contact this seller Phone: (800)680-0859

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.