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Abt Electronics - Details

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    About Abt Electronics

    Abt Electronics began in 1936 when Jewel Abt gave $800 to her husband David to start a business. Originally named Abt Radio (since it only sold small electronics) Abt Electronics has since become the place to shop for many people in the Midwest. Starting with three employees in a small storefront in the Logan Square area of Chicago, Abt has grown to more than 1100 employees and occupies 37 acres in Glenview, IL, a suburb of Chicago. Abt now operates 60 large delivery trucks, 45 custom installation trucks, and more than 100 service vans.

    With a history of continuous growth in what is a very competitive business, Abt receives more than 90 percent of its business from repeat and referred customers. Abt has withstood intense competition from large chain stores and survived the test of time by giving personal service, providing award winning installations and repair work, maintaining competitive prices and meeting changing customer needs.

    In 1998, Abt.com was launched and became one of a handful of authorized online retailers for brands like Sony, Panasonic, Toshiba, Bose and Onkyo. A recent article from the Chicago Tribune stated, "Abt's keys to success are the family's almost fanatical devotion to quality service and competitive pricing, its development of a higher-end niche, its in-the-trenches mode of management and its down-to-earth, low-key approach to selling and showroom decor."

    From Abt Electronics' humble beginning, the business has grown over time into one of the largest single-store operations in the country.

    Authorized Online Dealer
    Being an authorized online retailer allows Abt to provide you with a higher level of protection for your goods and assures you the best possible service available online. When you buy from an authorized dealer, you can rest assured that your purchase will be protected by the manufacturer's warranty.

    Award Winning Customer Service
    Customers of Abt have toll-free access to highly trained and award winning Customer Service and Technical Advisors, 12 hours a day, seven days a week. Our Technical Advisors can provide solutions for a variety of questions like how to program your DVR to how to set up a home theater system.

    Lowest Possible Price
    At Abt, we strive to give our customers the best service and pricing available anywhere. If you find a better price on any product at another retailer, we will do everything possible to meet or beat that price (before or after the sale). Simply contact us for more information. Please note that complete competitor’s price is subject to matching, including any shipping and handling and tax charges. No other offers or discounts may apply to price match. One time price match applies within the first 30 days of purchase.

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    Abt Electronics Shipping Rates

    Standard Shipping
    Most in-stock items should arrive on your doorstep within 1 to 6 business days after we receive your order.

    Freight Shipping For Overweight And Oversized Items
    This delivery type is used for heavy and oversized items (large TVs, large furniture and large appliances). This service includes delivery to the main entrance or garage (but does not include stairs). This service does not include unpacking, plugging in, installation or debris removal. White glove service is available for an additional fee on most items. Delivery is available to physical addresses in the lower 48 states. We can not ship to PO Boxes or freight forwarders. Extra charges may apply for delivery after business hours or on a weekend. Expedited shipping is not available on freight orders. Confirmation of your order and delivery will be sent via e-mail or a phone call. Outside shipping company will contact you directly to arrange for a convenient delivery time. You will experience delays if the shipping company can not contact you.

    Processing Time: 1-24 hours
    Delivery Time: Between 3 and 10 business days
    Total Ship Time: 4 to 11 days

    Please Note
    - Delivery time frames are approximations. If there are delays, we will do our best to let you know.
    - At the present time, we are unable to accept or ship orders outside of the US.
    - Abt does not ship to Post Office (PO) boxes.
    - We can ship products weighing 25 lbs or less to APO/FPO addresses. You must call our shipping department to get a price quote on delivery for this service.
    - Orders to Alaska and certain parts of Hawaii can only be shipped via UPS Next Day Air. Some orders to Hawaii can be shipped UPS Ground but fees will apply. Orders to Puerto Rico can only be shipped via USPS (postal service). None of these areas qualify for the free shipping promotion.
    - Remote locations may increase shipping time and cost of shipment. Customers will be notified prior to shipment. Additional charges may be added for freight services if you live in a remote location, a location where a delivery company must access bridges or ferries, or if you live near or in the upper peninsula of Michigan (anywhere north of Green Bay, WI, Grand Rapids, MI or Detroit, MI). Please check dimensions before you order to be sure your products will fit through doors and around corners in your home.
    - A signature is required on orders above $200.
    - Return charges will be collected when an item is undeliverable because no one is present to receive the package or if the shipping address is entered incorrectly at the time of purchase.
    - All built-in appliances are curbside drop off only.

    For questions regarding shipping or delivery, please contact Abt via one of the following methods:
    E-mail: customerservice@abt.com
    Phone: 1-800-914-1892


    Listed below are shipping details for Abt Electronics, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    Continental US StreetETA3 - 5 business days1 - 3 business days
     per Item$0.00$0.00
     per Weight (lbs)$1.00$2.00
     per Shipment$4.95$9.95


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    Abt Electronics Shipping Policies

    One of our top priorities is to get your merchandise to you safely and cost effectively. Abt uses only the best carriers to deliver your merchandise. If you live within the Chicagoland area, your merchandise can be delivered by one of our own delivery and/or installation personnel, free of charge.

    Free Shipping On Thousands of Items
    If this promo offer is available, it will be noted in the shipping price in the product listing. Free shipping offer valid on standard shipping only to orders shipping within the contiguous United Stateswhich excludes orders to Hawaii, Alaska or Puerto Rico.

    $78 Shipping on Thousands of Major Appliances
    If this promo offer is available, it will be noted in the shipping price in the product listing. Installation is not included. $78 shipping (or less) offer valid on orders shipping within the contiguous United Stateswhich excludes orders to Hawaii, Alaska or Puerto Rico.

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    Abt Electronics Tax Information

    Abt does not collect sales tax on any item ordered to customers outside our normal truck delivery area.† If you live within Illinois, Wisconsin, Indiana or Michigan, you will incur taxes at the rates listed.† IL residents pay 9.75% sales tax, WI sales tax is determined by delivery point (5% to 6.1%), IN residents pay 7% sales tax, and MI residents pay 6% sales tax. You may be required to remit sales tax to your local taxing authority.

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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Abt Electronics with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Abt Electronics's Privacy Policy.

    Abt Electronics's Privacy Policy

    Abt Electronics has gone to great lengths to make sure your shopping experience is both secure and safe. Abt Electronics does not share any personal information you provide online without your permission.†At no time will any personal information given to Abt (i.e. name, address, phone, email, purchase history, etc.) be sold or transferred to any other party. We have built our reputation on service and taking care of our customers beyond their expectations, and we will continue to provide these levels of service for many years to come.

    If you have any questions or concerns about our Privacy Notice, please call us toll-free at: 1-800-914-1892, e-mail us at webmaster@abt.com or send a letter to: Abt Online Privacy Statement, 1200 N .Milwaukee Ave. Glenview, IL 60025.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.com Product Return Policy. Please contact Abt Electronics to get information about any additional policies that may apply:

    Contact this seller Phone: 888-228-5800

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

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    Gift Messages

    Gift Wrapping

    Gift Wrapping
    Abt gift wrapping service is available for packages as large as a 20" TV. Solid wrapping paper, bow and gift card are used. The receipt is removed from the package and mailed to sender only. A $9.99 charge applies to all orders that are sent with a gift wrap request.

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    About Abt
    Abt was established in 1936 and is one of the largest independent retailers of consumer electronics and household appliances in the United States. The company was one of the first authorized retailers†on the Internet. The company's corporate headquarters and a retail showroom are located in Glenview, IL (a suburb of Chicago). Abt features a vast selection of products, competitive prices, free shipping, hassle-free returns, free technical support and award winning customer service.

    For questions regarding products, order delivery, or returns, please contact Abt:

    E-mail: customerservice@Abt.com
    Phone: 1-800-914-1892

    For questions about a charge that's been made to your credit card, please contact Amazon.com.

    For questions about how to place an order, please visit Amazon.com's Help department.