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Frequently Asked Questions-You can contact us at 212 686 9313 for Customer Service or thru the Amazon email system. Sometimes those emails go into spam so if you do not hear right back, please contact us by phone 212 686 9313.
-Gift wrap is free.
-Fabric swatches are free. You can email or call us at 212 686 9313 to request swatches and give us your address.
DECORATIVE THINGS - Details
For questions regarding products, order delivery, or returns, please contact DECORATIVE THINGS Customer Service:To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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About DECORATIVE THINGS
Thanks for checking out Decorative Things where we've turned ordinary things into Decorative Things since 1988. Even though we've been featured in many magazines
and on national TV, you may not know us. We sell a broad assortment of decorative things for the home & garden, party supplies and gifts. It's so nice to meet you!
We try very hard to make your experience buying from us a good one. We ship a lot of orders without a glitch but we are human. If a product turns out to be not what you are looking for, or if we make a mistake in your order, we will stick by you, fix the problem or give you your money back. Our aim is to please and pamper our customers. Call or email us 24/7 and we will try our best to get back to you quickly.
For International Shipments, Hawaii, Alaska and other Protectorates, please contact us if the shipping seems high and we will check it for you. Our rates are based on zones and do not factor in weight so for small items the rates can be over stated. We are happy to adjust them when warranted.
For Customer Service, or if you need help with any of our listings, please call us at 212 686 9313. We appreciate your business.
PS We love to ship gifts and gift wrap is FREE. We will happily fill out gift cards, or send blank ones.
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DECORATIVE THINGS Shipping Rates
Listed below are shipping details for DECORATIVE THINGS, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.
Shipping rates for all products (excluding Books, Music, Video and DVD)StandardExpedited Continental US Street ETA 3 - 5 business days 1 - 3 business days per Item $0.00 $0.00 per Weight (lbs) $1.00 $1.00 per Shipment $6.99 $35.00 Continental US PO Box ETA 3 - 5 business days 1 - 3 business days per Item $0.00 $0.00 per Weight (lbs) $1.00 $1.00 per Shipment $6.99 $35.00 Alaska and Hawaii Street ETA 3 - 7 business days 1 - 3 business days per Item $0.00 $0.00 per Weight (lbs) $1.00 $1.00 per Shipment $55.00 $90.00 Alaska and Hawaii PO Box ETA 3 - 7 business days 1 - 3 business days per Item $0.00 $0.00 per Weight (lbs) $1.00 $1.00 per Shipment $55.00 $90.00 US Protectorates Street ETA 4 - 8 business days 2 - 4 business days per Item $0.00 $0.00 per Weight (lbs) $1.00 $1.00 per Shipment $35.00 $55.00 US Protectorates PO Box ETA 4 - 8 business days 2 - 4 business days per Item $0.00 $0.00 per Weight (lbs) $1.00 $1.00 per Shipment $35.00 $55.00 APO/FPO Street ETA 18 - 32 business days 8 - 16 business days per Item $0.00 $0.00 per Weight (lbs) $14.99 $9.99 per Shipment $6.99 $26.99 APO/FPO PO Box ETA 18 - 32 business days 8 - 16 business days per Item $0.00 $0.00 per Weight (lbs) $14.99 $9.99 per Shipment $6.99 $26.99 Canada ETA 5 - 10 business days --- per Item $0.00 --- per Weight (lbs) $1.00 --- per Shipment $50.00 --- Europe ETA 10 - 20 business days --- per Item $0.00 --- per Weight (lbs) $1.00 --- per Shipment $60.00 --- Asia ETA 10 - 16 business days --- per Item $0.00 --- per Weight (lbs) $1.00 --- per Shipment $300.00 --- Outside US, Eur., CA, Asia ETA 10 - 20 business days --- per Item $0.00 --- per Weight (lbs) $1.00 --- per Shipment $60.00 ---
* Shipping Rates for Books, Music, Video and DVDDomestic Standard
4 - 14 business daysFaster Domestic Standard
3 - 5 business days**Domestic Expedited
2 - 6 business daysFaster Domestic Expedited
1 - 3 business days**Two Day
2 business daysOne Day
24 hoursInternational Standard
21 - 42 business daysInternational Expedited
3 - 7 business days
Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50 Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50 CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50 DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
* Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
** Available for selected items.
Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.
Region Key Continental US Continental US states not including Alaska and Hawaii Alaska and Hawaii Alaska and Hawaii US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.) APO/FPO Army Post Office and Fleet Post Office Canada Canada Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam Outside US, Eur., CA, Asia Brazil, Mexico, South Africa Top of Page
We try to ship same or next business day. Standard Shipping takes 3-5 business days-- less if you are in states like New York, Pennsylvania, Connecticut, Rhode Island, Virginia, Massachusetts, Maine, Vermont, Washington DC, Chicago, etc.
Please call us for expedited shipping or if you need something right away. We will let you know whether we can get the item out extra fast for you.
Gift wrap is free. We will happily fill out gift cards or send blank ones.
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Sales tax is not separately calculated and collected in connection with items ordered from DECORATIVE THINGS through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from DECORATIVE THINGS may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from DECORATIVE THINGS through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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Privacy & Security
Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.
We know your privacy is important. We do not sell, rent or otherwise release your customer information (including email address) to anyone outside of the company for the purposes of marketing.
We collect information necessary to process your order, including email address. We may contact you by email if there is a question about your order.
Our email marketing adheres to CAN-SPAM requirements and DMA guidelines. We use Vertical Response to send our infrequent marketing emails and to manage our lists. Customers may opt-in to our list during the checkout process. Instructions to opt-out are given on the bottom of every email.
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Returns and Refunds
Please refer to the Amazon.com Product Return Policy. Please contact DECORATIVE THINGS to get information about any additional policies that may apply:
Contact this seller Phone: 212-686-9313
To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.
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We offer FREE gift wrap everyday and will be happy to send you blank gift cards or fill them out for you. For special assistance, please call us at 212 686 9313.
Our gift wrap is black and white with Decorative Things xoxoxo logo and ribbon. Blank gift cards are included unless a gift message is requested.
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All of our items are unconditionally guaranteed. We credit your credit card if the item is returned in 30 days. We refund freight if there is a problem with an item or we made a mistake.