Recent Feedback:

4.9 stars over the past 12 months
4.9 stars over the past 12 months (4,336 ratings)

Frequently Asked Questions

Q: How do you ensure shipments will arrive intact?
A: All KegWorks shipments are packed and shipped in such a way as to ensure safe delivery, and we've chosen shippers with excellent track records.

KegWorks - Details

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    About KegWorks

    KegWorks® is one of the world's leading retailers for draft beer equipment, bar supplies, specialty glassware, high-end cocktail ingredients, and home and commercial kitchen equipment. Founded in 1998, we're a fun and expansive company based in Buffalo, New York.

    Each product we sell is carefully researched and reviewed by our in-house product team so that we can be confident it will bring value to you, the customer. We take serious pride in the quality of our products.

    Our biggest asset however, is our knowledgeable and dedicated staff. We really know our stuff and we're never more than an email or a phone call away. Whether you're buying nuts and bolts or the kegerator of your dreams, we're always here to help.

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    KegWorks Shipping Rates


    Listed below are shipping details for KegWorks, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Continental US StreetETA3 - 5 business days
     per Item$0.00
     per Weight (lbs)$0.89
     per Shipment$5.05
    Continental US PO BoxETA3 - 5 business days
     per Item$0.00
     per Weight (lbs)$0.89
     per Shipment$5.05
    Alaska and Hawaii StreetETA3 - 7 business days
     per Item$0.00
     per Weight (lbs)$3.50
     per Shipment$14.00
    Alaska and Hawaii PO BoxETA3 - 7 business days
     per Item$0.00
     per Weight (lbs)$2.40
     per Shipment$10.00
    US Protectorates StreetETA4 - 8 business days
     per Item$0.00
     per Weight (lbs)$1.70
     per Shipment$10.00
    US Protectorates PO BoxETA4 - 8 business days
     per Item$0.00
     per Weight (lbs)$1.70
     per Shipment$10.00
    APO/FPO StreetETA18 - 32 business days
     per Item$0.00
     per Weight (lbs)$2.00
     per Shipment$10.00
    APO/FPO PO BoxETA18 - 32 business days
     per Item$0.00
     per Weight (lbs)$2.00
     per Shipment$10.00
    CanadaETA5 - 10 business days
     per Item$0.00
     per Weight (lbs)$4.00
     per Shipment$14.00
    EuropeETA10 - 20 business days
     per Item$0.00
     per Weight (lbs)$5.60
     per Shipment$15.65
    AsiaETA10 - 16 business days
     per Item$0.00
     per Weight (lbs)$5.75
     per Shipment$19.30
    Outside US, Eur., CA, AsiaETA10 - 20 business days
     per Item$0.00
     per Weight (lbs)$6.50
     per Shipment$22.75


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    KegWorks Shipping Policies

    Most orders are shipped within 1 business day. Shipping is either via USPS, UPS or FedEx Ground Service. Which method is used is based upon the size and weight of the item and is at our discretion.


    Please Check Your Order
    Customers are responsible for checking their order when it arrives to make sure that all items are present. Any order discrepancies must be communicated to us within 2 days. KegWorks is not responsible for missing items reported after 2 days.
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    KegWorks Tax Information

    Sales tax is not separately calculated and collected in connection with items ordered from KegWorks through the Amazon.com Site unless explicitly indicated as such in the ordering process. Items ordered from KegWorks may be subject to tax in certain states, based on the state to which the order is shipped. If an item is subject to sales tax, in accordance with state tax laws, the tax is generally calculated on the total selling price of each individual item, including shipping and handling charges, gift-wrap charges and other service charges, less any applicable discounts. If tax is separately calculated and collected in connection with items ordered from KegWorks through the Amazon.com Site, the tax amounts that appear during the ordering process are estimated - the actual taxes that will be charged to your credit card will be calculated at the time your order is processed and will appear in your order confirmation notification.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide KegWorks with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to KegWorks's Privacy Policy.

    KegWorks's Privacy Policy

    We Take Your Privacy Seriously
    At KegWorks, we do everything that we can to protect your privacy while using our site and the services offered through our site.

    The following Privacy Policy outlines how we collect and use information about you.

    Please note, our Privacy Policy is subject to change, so we encourage you to visit this page frequently to review our practices.

    By using services provided by KegWorks and on KegWorks.com, you indicate that you agree to the collection and use of your information as outlined in this Privacy Policy:

    Why We Collect Information
    First and foremost, KegWorks collects information to improve the product offerings and site features that we present to you via our site. We also use your information to measure our site’s success and performance. Collecting information about what products you are interested in and what site features you use helps us to improve our site for you. For example, aggregate information gives us an idea of the number of visitors we attract, what products they are looking at and how they navigate around our site. Looking at this compiled information allows us to give you a better KegWorks!

    Personal Information We Collect
    Personal information that we collect is provided (to us, by you) on a strictly voluntary basis. We may receive personal information from you in a number of ways, depending on the service you are using and your choices while using our services.

    We may ask you for, and you may choose to send to us, your name, email address, physical address or other personal information necessary to complete a transaction or provide services to you. For example, we collect information you provide when you place an order, register with us, send us an email or call us, enter a sweepstakes, or enroll to receive our newsletters. This information may include:

    • Your name.
    • Your mailing address.
    • Your e–mail address.
    • Your phone number.
    • Your credit card number.

    You, our customer, voluntarily provide all of this information. Wherever we ask you for personal information, we try to include a link to this Privacy Policy for your review.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    Please refer to the Amazon.com Product Return Policy. Please contact KegWorks to get information about any additional policies that may apply:

    Contact this seller Phone: 716-856-9675

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

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    Gift Messages

    At this time we cannot offer gift messaging.

    Gift Wrapping

    At this time we cannot offer gift wrapping.