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4.7 stars over the past 12 months
4.7 stars over the past 12 months (15,664 ratings)

Frequently Asked Questions

Q) How do I find out the current status of my order?

A) Real time order status is available here

Beach Audio - Details

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    About Beach Audio

    Beach Audio was founded in August, 2002 to provide the best experience on the Internet for buying Consumer Electronics.  We believe buying on the internet should be a pleasant experience.  Our non-commissioned customer service representatives are here to help you with any questions you might have.  Most of the time, we pick up the phone within 1-2 rings and you will not need to navigate any touch tone menus to reach a cheerful sales representative! 

    Our sales office is located in beautiful Redondo Beach, California.  We do not stock any inventory at our sales office.  Instead, we ship from several warehouses located throughout the country.  This allows us to ship merchandise to you faster since we probably have a warehouse located close to you!

    All items we sell are BRAND NEW, FACTORY SEALED unless clearly labeled otherwise on the Amazon Refurbished or Used listings pages. Why are our prices so low?  Simple.  We have modeled our business much like a wholesaler.  We sell in huge volume and have streamlined our operations to provide you with the best combination of price/service available anywhere. 

     

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    Beach Audio Shipping Rates

    We ship from warehouses located all over the country and will automatically select the location closest to you!  Because of this, our average delivery time is only 3 business days using the  "Standard Shipping" option!  Please contact us if you need an exact time estimation prior to placing your order.  All orders arrive within 1-6 business days after shipment.

    If "standard shipping" is selected at checkout, your order will usually ship via Ground delivery speed and arrive within 1-6 business days.  If "expedited shipping" is selected at checkout, we will ship your order to arrive within 3 business days.  We also offer 2 day and 1 day shipping at checkout. 


    Listed below are shipping details for Beach Audio, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    Two-Day
    One-Day
    Continental US StreetETA3 - 5 business days1 - 3 business days2 business days24 hours
     per Item$0.00$0.00$0.00$0.00
     per Weight (lbs)$0.34$0.60$2.00$2.50
     per Shipment$8.90$11.00$14.50$26.00


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

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    Beach Audio Shipping Policies

    We currently ship to the continental United States, Alaska, Hawaii and Puerto Rico.  We're sorry, but we can not currently ship to any international country (including Canada) or other United States territories such as Guam and the Virgin Islands.  We do not ship to any address that UPS or Fedex can not deliver to.  This includes APO and PO Box addresses

    Most orders ship within 1 business day from the time the order is placed and take 1 to 6 business days to reach their destination.  Our order cutoff time is 10AM PST.  Please note that this is our cutoff time for us to receive the order from Amazon.  Currently, Amazon holds each order for a minimum of 45 minutes and may hold the order longer during the payment screening process.  We therefore suggest placing the order no later than 9:00AM PST for same day shipping.  We will not be responsible for delays to orders that Amazon sends to us after the 10AM PST cutoff time.  In the event that an Item is out of stock, you will be notified within 1 business day.

    Beach Audio uses fulfillment warehouses located throughout the United States.  If you require a more precise shipping estimate, please call or email us with the item you are purchasing and we will let you know an estimated delivery time.

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    Beach Audio Tax Information

    California and North Carolina residents will be charged applicable sales tax.
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    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Beach Audio with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Beach Audio's Privacy Policy.

    Privacy Practices

    Beach Audio values the privacy of your personal data.

    See Amazon.com's Privacy Notice

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    Returns and Refunds

    For fastest return processing, please use our new online Return Authorization FormPLEASE DO NOT SHIP ANY RETURNS TO OUR MANHATTAN BEACH ADDRESS - IT WILL BE REFUSED!  When you receive your RA# email from us, it will include the proper address to send the return.  Note that outgoing Shipping charges are not refundable under any circumstances..  Also note that we can not take back any return without the original manufacturer's box and packing materials. Be sure to keep all this until you are absolutely sure you won't be returning it!

    Beach Audio 30 Day Return Policy

    Excluded Items
    Due to their fragility, the following items may not be returned once received for any reason: Televisions 42" and larger, furniture (including massage chairs), and large appliances such as refrigerators. In addition, due to manufacturer restrictions, the following items can not be returned to us once they have been removed from their original product packaging: computers and notebooks, video projectors, video games, DVD´s, computer games, computer software, CD duplicators, air conditioners, ventilation systems, ceiling fans and activated satellite receiver units (DirecTV, Sirius, XM, etc).

    Defective Items - Defective items other then those mentions in "Excluded Items" above may be returned within 30 days of delivery. Due to the complexity of internet transactions, we do not offer exchanges, however we will gladly credit the outgoing ground shipping costs of a replacement order.  Please notify us of the order number if  a replacement order is made for a freight credit.  Note: if the replacement is purchased using express shipping, only the Ground freight delivery cost will be refunded.

    Non-Defective Items - ALL non defective items may be returned for 30 days after delivery date.   If the item was sold as new or refurbished condition it will be charged a 15% restocking fee. If it was sold in used or open box condition the restocking fee will be exempt.  Opened items must be in re-sellable condition and have ALL original packaging, accessories, manuals and warranty cards included.  A larger restocking fee (20-50%) will be applied if the item is returned in a condition that prevents us from re-selling it.

    Damaged Items
    - In the rare event that an item arrives damaged, please refuse shipment if the damage is external or notify us within 24 hours if the damage is concealed. WE CAN NOT ACCEPT DAMAGE CLAIMS AFTER 24 HOURS from sign date. Beach Audio, at it's sole discretion, will either ship a replacement or issue a full refund when and if the claim is settled with the carrier. Items shipped to freight forwarders must be inspected for damage prior to forwarding shipment. No damage claims will be accepted once an item leaves a freight forwarder.

    Contact this seller Phone: 310-421-0280

    To initiate a return, please visit Amazon’s Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.