Recent Feedback:

4.7 stars over the past 12 months
4.7 stars over the past 12 months (34 ratings)

Calumet - Details

  • Top of Page

    About Calumet

    The Calumet Group is a leading global retailer and distributor of professional still photographic and digital imaging equipment and accessories.

    The Group has substantial retail networks throughout the United States, United Kingdom, Netherlands, Germany, and Belgium; operates direct sales through catalogs and telephone sales departments, and conducts electronic commerce via an international Web site.

    Calumet USA and Calumet Europe were both founded in the 1930s in the United States and United Kingdom, respectively. The businesses expanded their product ranges to include own-brand products manufactured by outside companies, many of which comprise the manufacturing group today.

    The Group is equipped with a dynamic and experienced management team that collectively demonstrates an intimate understanding of the market. Through continued product development, management has aligned the business closely to markets that are showing high upsides and strong growth.

    For questions about a charge that's been made to your credit card, please contact Amazon.com.

    For questions about how to place an order, please visit Amazon.com's Help department.

  • Top of Page


    Calumet Shipping Rates


    Listed below are shipping details for Calumet, including the geographies shipped to, the service level offered, and the prices charged. Note that Media Rates are based on shipping a single item. Purchasing multiple media items results in multiple shipping charges.

    Shipping rates for all products (excluding Books, Music, Video and DVD)
     
    Standard
    Expedited
    Two-Day
    One-Day
    Continental US StreetETA3 - 5 business days1 - 3 business days2 business days24 hours
     per Item$0.00$0.00$0.00$0.00
     per Weight (lbs)$0.00$1.99$3.49$4.99
     per Shipment$0.00$16.99$34.99$44.99
    Continental US PO BoxETA3 - 5 business days1 - 3 business days------
     per Item$0.00$0.00------
     per Weight (lbs)$0.89$1.99------
     per Shipment$6.99$16.99------
    Alaska and Hawaii StreetETA3 - 7 business days1 - 3 business days------
     per Item$0.00$0.00------
     per Weight (lbs)$0.99$2.29------
     per Shipment$19.99$34.99------
    Alaska and Hawaii PO BoxETA3 - 7 business days1 - 3 business days------
     per Item$0.00$0.00------
     per Weight (lbs)$2.50$2.50------
     per Shipment$19.99$34.99------
    US Protectorates StreetETA4 - 8 business days2 - 4 business days------
     per Item$0.00$0.00------
     per Weight (lbs)$2.00$1.75------
     per Shipment$19.99$34.99------
    US Protectorates PO BoxETA4 - 8 business days2 - 4 business days------
     per Item$0.00$0.00------
     per Weight (lbs)$2.00$1.75------
     per Shipment$49.99$59.99------
    APO/FPO StreetETA18 - 32 business days8 - 16 business days------
     per Item$0.00$0.00------
     per Weight (lbs)$0.89$1.99------
     per Shipment$7.99$16.99------
    APO/FPO PO BoxETA18 - 32 business days8 - 16 business days------
     per Item$0.00$0.00------
     per Weight (lbs)$0.89$1.99------
     per Shipment$7.99$16.99------
    CanadaETA5 - 10 business days2 - 4 business days------
     per Item$0.00$0.00------
     per Weight (lbs)$2.99$2.89------
     per Shipment$29.99$34.99------
    EuropeETA10 - 20 business days2 - 4 business days------
     per Item$0.00$0.00------
     per Weight (lbs)$2.99$2.99------
     per Shipment$69.99$89.99------
    AsiaETA10 - 16 business days2 - 5 business days------
     per Item$0.00$0.00------
     per Weight (lbs)$5.00$8.00------
     per Shipment$59.99$89.99------
    Outside US, Eur., CA, AsiaETA10 - 20 business days2 - 5 business days------
     per Item$0.00$0.00------
     per Weight (lbs)$5.00$5.00------
     per Shipment$69.99$99.99------


    * Shipping Rates for Books, Music, Video and DVD
    Domestic Standard
    4 - 14 business days
    Faster Domestic Standard
    3 - 5 business days**
    Domestic Expedited
    2 - 6 business days
    Faster Domestic Expedited
    1 - 3 business days**
    Two Day
    2 business days
    One Day
    24 hours
    International Standard
    21 - 42 business days
    International Expedited
    3 - 7 business days
    Books $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $16.95 $46.50
    Books over 1 lb. $3.99 $3.99 $6.99 $6.99 $14.95 $19.99 $24.95 $46.50
    CDs, Cassettes, Vinyl $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    VHS Videotapes $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50
    DVDs $3.99 $3.99 $6.19 $6.19 $14.95 $19.99 $14.95 $46.50



    * Your shipping fees when buying Books, Music, Videos and DVDs at Amazon Marketplace are fixed according to the type of product you purchase.
    **  Available for selected items.
       Rates are based on shipping a single item. Purchasing multiple items results in multiple shipping charges-there are no "per shipment" and "per item" charges, as there are when you buy directly from Amazon.com.

    Region Key
    Continental US Continental US states not including Alaska and Hawaii
    Alaska and Hawaii Alaska and Hawaii
    US Protectorates American Samoa, Guam, Marshall Islands, Federated States of Micronesia, Northern Mariana Islands, Palau, Puerto Rico, and the Virgin Islands (U.S.)
    APO/FPO Army Post Office and Fleet Post Office
    Canada Canada
    Europe Albania, Andorra, Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Holy See, Hungary, Iceland, Ireland, Italy, Jan Mayen Is., Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Malta, Monaco, Montenegro, the Netherlands, Norway, Poland, Portugal, Romania, Russia, San Marino, Republic of Serbia, Slovakia, Slovenia, Spain, Svalbard, Sweden, Switzerland, Turkey, Ukraine, United Kingdom and Yugoslavia
    Asia Australia, Bangladesh, Bhutan, Brunei Darussalam, Cambodia, China, Christmas Island, Cook Islands, East Timor, Fiji, French Polynesia, Hong Kong, India, Indonesia, Japan, Kiribati, Lao People's Democratic Rep., Macau, Malaysia, Maldives, Mongolia, Myanmar, Nauru, Nepal, New Caledonia, New Zealand, Niue, Papua New Guinea, Philippines, Samoa, Singapore, Solomon Islands, South Korea, Sri Lanka, Taiwan, Thailand, Tonga, Tuvalu, Vanuatu and Vietnam
    Outside US, Eur., CA, Asia Brazil, Mexico, South Africa

    Top of Page
    Calumet Shipping Policies

    All orders will ship via Ground or 2nd Day Air Service. Most in-stock items should arrive on your doorstep five to seven business days after confirmation of your order. If you use the Expedited shipping option, your products should arrive on your doorstep two to three business days after confirmation of your order.†

    Please be aware that we are not currently able to ship items containing lithium batteries to APO/FPO addresses due to current USPS regulations.† We are also not able to ship oversided packages such as background paper rolls to P.O. Boxes as well due to size restrictions.† Orders that fall into these two catagories will be notified and cancelled.† We apologize for the inconvience.

    Orders with a value of $1000 or above are shipped with signature required for your protection.

    Top of Page
    Calumet Tax Information

    The taxes charged to your credit card will reflect the applicable state and local sales taxes, and will be calculated when your order is confirmed. Orders shipped to† states that we have†a†location†in : IL, NY, CA, PA, MA, VA MD and DC,††will have all applicable local and state sales taxes added to your total order, and to your shipping charges where appropriate.

    Our taxing policies are subject to change as we see fit or as law directs. We will post any and all new information here, so please feel free to check back frequently.

    Top of Page
  • Top of Page

    Privacy & Security

    Amazon knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. By visiting Amazon.com, you are accepting the practices described in Amazon.com's Privacy Notice.

    In addition, we want you to be aware that Amazon.com will provide Calumet with information related to your transactions involving their products (including, for example, your name, address, products you purchase, and transaction amount), and that such information will be subject to Calumet's Privacy Policy.

    Calumet's Privacy Policy

    See Amazon.com's Privacy Notice

  • Top of Page

    Returns and Refunds

    You can expect great customer support and lighting fast shipping, however our low prices do not allow us room to accept returns for opened Electronics.

    All of our products are brand new and in original retail/box packaging with UPC intact, unless otherwise mentioned on the listing. After purchase, we will require the customer to deal directly with the particular manufacturer and their warranty policies.

    In "some cases", at our own discretion, we do grant RMA for opened goods, however an excessive restocking fee of up to 30% will be charged. Shipping and handling fees are the costs of us sending the product to you and will not be refunded. In the event an item is sold with "free shipping", Calumet Photo will refund the amount of sale, less "actual shipping costs" to customer.

    Please note we have to charge that fee as we do not sell used merchandise and we have to liquidate those items at a great loss.

    Return for sealed merchandise are allowed within 7-10 days of delivery. Please email us†to request RMA - return authorization. We charge a 10% restocking fee for "sealed merchandise returns" on items delivered within 7 days. Shipping and handling fees are the costs of us sending the product to you and will not be refunded. In the event an item is sold with "free shipping", Calumet Photo will refund the amount of sale, less "actual shipping costs" to customer.

    Damaged/DOA/Defective shipments reported within 7 days are immediately replaced free of charge (subject to stock availability).

    After the approval is sent, we will have to receive the item within the next 7 days. No refund/exchange will be made if the package is late without notice.

    All returns with missing part (including, but not limited to, original manufacturer packing materials) will not be processed until the part is received.

    Please inquire about our extended Holiday Return Policy, for gift returns.

    Again, please do not send your return prior to asking for a RMA number by contacting us. Return without an RMA on the box will be refused by our warehouse!

    • The following items are not allowed for return/exchange under any circumstances if opened:
      • Batteries
      • Battery charger with batteries included
      • Cell Phones
      • Video games / Software
      • Warranties
    • Please include a copy of the order invoice/packing slip, from the original order along with a copy of the email confirmation in the return package.
    • We will not be held responsible if the return package is stolen or damaged during delivery.
    • All policies above will be strictly followed with no exception. We reserve the right to update the policies above without any prior notice.
    Price Protection: Please be advised, it is not our policy, nor can it be our policy to continuously refund customers who paid slightly more for products than the current advertised price.

    Our merchandise comes in at different times, and from different vendors at different prices, which is therefore modified on a daily to weekly basis. Just as we cannot charge our customer more after there is a price increase we can also not refund after a price decrease.

    Should you have any further questions or concerns regarding our policy, please do not hesitate to contact our Customer Service

    Contact this seller

    To initiate a return, please visit Amazonís Online Return Center to request a return authorization from the seller.

    For questions about a charge that has been made to your credit card, please contact Amazon. For questions about how to place an order, search Amazon Help.

  • Top of Page Legal Disclaimer

    The entire Calumet team has made every effort to assure the accuracy of all information on the Web site.† We reserve the right to correct any errors, whether in pricing, description, specification, etc.† All prices and specifications are subject to change without notice.† Some prices may be subject to quantities on hand and availability.